service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
experience in IT support or network engineering within an MSP. Hands-on experience with hybrid networks (on-prem, virtualised, Azure). Strong technical knowledge of TCP/IP, DNS, DHCP, VLANs, routing, firewalls, and VPNs. Hands-on experience with network infrastructure (Cisco, Fortinet, HP, Ubiquiti, or Aruba). Familiarity with legacy infrastructure (AD, RDS, VMware/Hyper-V environments). More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident More ❯
Leigh, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident More ❯
Bury, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident More ❯
Bolton, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident More ❯
broad technical background and hands-on experience with most of the following: Microsoft Modern Workplace environment Hypervisor technologies (Hyper-V, AHV, or equivalent) Networking fundamentals, including LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, and VLANs Scripting or automation skills, such as PowerShell Windows Server (2008–2025) and Windows 10/11 Active Directory administration Veeam Backup (desired but not essential More ❯
infrastructure (Windows, Linux, cloud or hybrid). Hands-on experience with Windows Server, Linux (RHEL/Debian), VMware, Active Directory, Citrix. Understanding of networking principles (TCP/IP, DNS, DHCP, VPN). Familiarity with AWS/Azure. Experience with backup and recovery platforms (Veeam preferred). Strong grasp of infrastructure security and compliance frameworks (ISO 27001 or similar). Strong More ❯
for: 5+ years in 3rd line IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP DESIRABLE - Meraki, Unifi or similar Strong problem-solving skills and a customer-focused mindset Excellent communication skills and the ability to work proactively Be part of a forward-thinking IT More ❯
For Previous experience in an IT support role (1st or 2nd line) , preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server , Microsoft 365 , and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle More ❯
Barnsley, South Yorkshire, England, United Kingdom
Oscar Technology
for: 5+ years in 3rd line IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP DESIRABLE - Meraki, Unifi or similar Strong problem-solving skills and a customer-focused mindset Excellent communication skills and the ability to work proactively Be part of a forward-thinking IT More ❯
Barnsley, South Yorkshire, England, United Kingdom
Oscar Technology
for: 5+ years in 3rd line IT support, with strong Microsoft Server and virtualization knowledge Experience with O365, Azure AD group policies, VMware, Hyper-V Knowledge of Networking, DNS, DHCP DESIRABLE - Meraki, Unifi or similar Strong problem-solving skills and a customer-focused mindset Excellent communication skills and the ability to work proactively Be part of a forward-thinking IT More ❯
experience Contribute to the ongoing design and implementation of Microsoft Dynamics CRM, ensuring seamless integration with Microsoft 365 applications Maintain network infrastructure, including understanding of TCP/IP, DNS, DHCP, VLANs, and network topology for effective troubleshooting and integration planning Administer and configure Microsoft Intune for mobile device management (MDM) and mobile application management (MAM), including policy deployment, device enrolment More ❯
Londonderry, Northallerton, North Yorkshire, England, United Kingdom
Pearson Whiffin Recruitment Ltd
IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP, Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft More ❯
SR2 | Socially Responsible Recruitment | Certified B Corporation™
of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong knowledge of Windows OS, Active Directory, and Office 365 Good understanding of networking (DNS, DHCP, TCP/IP) Experience with virtualisation (VMware/Hyper-V) and backup tools Excellent communication skills and a proactive, team-focused attitude Full UK driving licence and access to a More ❯
Signal Point Bredbury Park Way, Bredbury, Stockport, England
VCG TECHNOLOGY SERVICES LIMITED
system. Log all incidents accurately and in detail within the ITSM system, ensuring complete records of actions taken. Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support: Diagnose and resolve basic networking issues such as IP conflicts, wireless connectivity, and LAN/WAN performance. Assist with More ❯
Greater Manchester, England, United Kingdom Hybrid/Remote Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
We’re Looking For Experience in a 2nd Line support role — ideally within an MSP environment. Confident working across Windows OS, Active Directory, Office 365, and networking (DNS/DHCP/TCP/IP). Strong understanding of virtualisation (VMware/Hyper-V) and backup tools. Excellent communicator – you can explain technical things clearly, run training sessions, and build strong More ❯
Sheffield, South Yorkshire, England, United Kingdom
Randstad Technologies
projects to drive continuous improvement. The successful candidate should have the following skills Expertise in Windows and Linux server administration. Strong command of core networking services: DDI (DNS/DHCP), Firewalls, and VPNs. Proficiency in administering Entra ID (or similar IAM tools), Active Directory, and SSO. Demonstrated ability to drive automation using PowerShell and Infrastructure-as-Code (IaC) tools like More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
2nd line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week The 2nd Line Help Desk Engineer will take ownership of more complex incidents escalated from 1st Line, perform deeper diagnostics, manage More ❯
York, North Yorkshire, England, United Kingdom Hybrid/Remote Options
Reed
company’s Information Security policies. Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Skilled in Active Directory Administration. Understanding of TCP/IP, DHCP, and DNS. Familiarity with Office 365, Intune, and Endpoint. Fundamental desktop and network troubleshooting skills. More ❯
support across three sites and remote users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT More ❯
Shadwell, Leeds, United Kingdom Hybrid/Remote Options
Sky
development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly More ❯