Infrastructure Engineer
- Location
- Manchester, England, United Kingdom
resolve P3/P4 VM issues. Windows Server Administration: Basic administration including service restarts, event log analysis, disk space management, user access troubleshooting, and DNS/DHCP validation. Incident First Response (On-Call): During on‐call periods, act as the first responder for all P1 alerts. Perform initial triage, engage … ServiceNow/Helpdesk Tool Proficient — incident, change, and request management Windows Server (2016/2019/2022) Awareness to Proficient — event logs, services, disk, DNS/DHCP basics VMware vSphere Awareness — VM console, snapshots, basic resource monitoring Azure VMs Awareness — start/stop, disk management, basic networking Veeam Backup & Replication ...