Voice Engineer
- Hiring Organisation
- Pontoon
- Location
- Chester, Cheshire, United Kingdom
- Employment Type
- Contract
reports, Quality of Experience (QER) templates, PowerBI, Teams Policies, and Audio Conferencing. Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets and escalation processes. Knowledge of incident and change management processes in a core ...