26 to 28 of 28 ITSM Jobs in Birmingham

test register, and provide go/no-go recommendations for production deployment Process & Platforms Manage incidents and service requests via ServiceNow (or equivalent ITSM platform), adhering to ITIL processes Contribute to DEX (Digital Employee Experience) initiatives, leveraging platforms such as NexThink to monitor, measure, and improve the meeting room experience … meeting quality for both in‐room and remote participants ITIL Certified - Foundation as minimum; practitioner‐level preferred ServiceNow - Experience working within ServiceNow (or equivalent ITSM) for ticket management, SLA tracking, and reporting Several years' experience in a role combining UC, AV, and/or MTR support in a global enterprise ...

solutions.Lead discovery conversations, customer workshops, business cases and executive presentations.Act as SCC’s ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation.Work with Account Managers, Solution Architects, Professional Services, ServiceNow and SCC teams to progress opportunities through … experience: EssentialProven experience selling Enterprise Service Management, ServiceNow, digital workflow or enterprise software solutions.Strong understanding of the ServiceNow platform and relevant workflows such as ITSM, ITOM, CSM, HRSD, SPM, SecOps or GRC.Track record of building pipeline, winning complex opportunities and achieving commercial targets.Experience engaging senior customer stakeholders and creating value ...

564Skills: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM CertificationRemedy ConsultantLocation: Bristol, Birmingham or Manchester (Hybrid with 2 days in office per week)Salary: 46k per annum + benefits Must be SC Clearance Eligible and Sole UK National Deerfoot Recruitment is working on behalf of a leading global consultancy … Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. ...