9 of 9 Incident Management Jobs in the East Midlands

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical thinking ...

infrastructure, ensuring they support resilient, secure and high-performing services across Global's live and business-critical environments. Oversee the design, delivery and lifecycle management of core network services, balancing current operational needs with future growth and change. Team Leadership & Capability Development (30%): Lead, support and develop a small … making and ensuring the team is focused on the work that matters most. Operational Resilience, Governance & Continuous Improvement (20%): Own network service performance, availability, incident management, escalation readiness, change governance, capacity planning, documentation and service improvement. Ensure robust standards, processes and controls are in place to support stable ...

help secure storage, query, protection, and use of data and will meet agreed availability levels. You will implement error detection, data quality checks, performance management and operational error alerting. This is a Hybrid, Nottingham based role (40% in the office) reporting to the Lead Data Security Engineer Role Responsibilities … data sources into a standardized and normalized data structure using a variety of tools such as Python, Alteryx, AWS Glue, SQL or other data management responsibilities for use in Security Metrics Develop data pipelines, data warehouses and reporting frameworks Use query languages such as SQL (structured query language ...

place to alleviate security issues? Are you passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/Architect - About the company: Do you want to be part … will be actively responsible for ensuring the successful achievement of external certifications such as ISO27001, MOU, PSN and PCI-DSS etc alongside managing security incident response plans. In addition, the Lead information Security Analyst/Engineer will provide advice and guidance on government standards and industry best practice relating ...

work across physical, virtualised and cloud-based systems, balancing day-to-day operational support with longer-term planning and improvement. From performance optimisation and incident response through to future roadmaps and capacity planning, you’ll play a key role in keeping our infrastructure running smoothly. Working closely with both … Deliver projects: Plan and execute infrastructure upgrades, enhancements and new implementations Handle incidents and change: Resolve issues quickly, minimise disruption and ensure robust change management processes Governance and due diligence: Maintain clear documentation, reporting and alignment with budgets and business priorities Drive security and compliance: Protect data, uphold security ...

customer requests for security information, including assurance responses and security questionnaires Oversee third-party and supplier security risk through audits, reviews and ongoing compliance management Identify, escalate, mitigate and review information security risks, issues and opportunities for continual improvement Recommend and support the implementation of appropriate security tools, systems … knowledge of NIST CSF and NIST SP 800-53 Excellent understanding of relevant legal, regulatory and compliance requirements Proven experience implementing and operating security management in line with legislation and standards Experience conducting investigations, incident response and producing clear, high-quality reports Strong background in risk management ...

passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across …/usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. Key Responsibilities To provide on-site 2nd line technical support ...

Validation Engineer include: • Perform end to end vehicle validation for connected car services • Ensure the test resources are available to complete validation tasks • Raise incident tickets in the incident management system and track them through to closure • Follow testing methods & procedures, to ensure robust validation ...

comfortable operating across multiple security domains. Duties: Deliver physical security controls across offices and facilities Manage access control, visitor procedures, and security incident reporting Lead security vetting processes, renewals, and record-keeping Carry out the duties of IT Security Officer (ITSO) Ensure security controls are implemented and operating effectively … will be the designated Data Protection Officer Work as the cyber security assurance coordinator. work to mitigate data protection risks and assist with data incident management, including investigation and reporting Ensure security practices conform with relevant STAMP standards (Surreptitious Threat Mitigation Process/UK's National Protective Security ...