1 to 25 of 46 Incident Management Jobs in the Thames Valley

performance of operational suites, provides second‐line support when problems are escalated by ECMWF’s operators, and contributes to change, configuration, release and incident‐management processes. Working jointly with colleagues in research, development and operations, the team modernises workflow design and integrates scientific and technical developments safely into … owned with the Research Department, ensuring developments are tested, documented and ready for operations Oversee the team’s contribution to change, configuration, release and incident management, promoting strong engineering practices Report to and support the Head of Production Section in the team’s area of responsibility; contribute ...

Hybrid - 1 x week in Marlow Department: Information Security Monday-Friday Are you an experienced cyber security professional with a passion for security operations, incident response and vulnerability management? We're looking for an Operational Security Lead & Cyber Vulnerability Manager to play a critical role in protecting Kensington … Role Reporting to the Chief Information Security Officer, you'll lead the day-to-day operational cyber security function, overseeing security operations, cyber incident management, infrastructure and cloud vulnerability management, and third-party security oversight. You'll be responsible for ensuring security risks are managed appropriately, coordinating ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. Key Accountabilities - Reduction of Cyber risk exposure through strong Security ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. This role works closely with the CISO and will ...

activities. Key Responsibilities Provide specialist support for complex Microsoft 365 incidents, requests, and operational issues. Increase 2nd Line support throughput and technical capability. Improve incident triage, diagnosis, and resolution processes. Reduce service backlog and improve overall time-to-resolution metrics. Improve first-time and 2nd Line resolution rates across … Microsoft 365 technologies. Minimise avoidable escalations to 3rd Line support teams through enhanced troubleshooting and escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge transfer through: Team mentoring ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

experienced Environments and Release Manager to take ownership of NHBC’s development, test, staging and production environments and lead our end-to-end release management process. You’ll play a key role in ensuring changes are delivered into live operation in a controlled, secure and repeatable way, while driving … collaborate closely with DevOps, development and delivery teams to support the safe delivery of strategic change and help shape our environment and release management approach as the function continues to grow. What you’ll be doing Own and manage NHBC’s development, test, staging and production environments across ...

Keep Critical Services Running When It Matters Most At Incite Insight, we believe great Major Incident Managers are more than process experts - they're calm under pressure, trusted by stakeholders and able to bring technical teams together to restore services quickly and effectively. We're working with a well … established organisation that relies on a high-performing IT operations function and we're looking for an experienced Major Incident Manager on contract who will play a key part in their team. If you enjoy taking ownership of major incidents, leading technical discussions and making a real difference ...

exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … users and ICT teams, ensuring updates are clear and informative throughout the incident management process. Take ownership of incident and service request lifecycles, striving to achieve outstanding customer satisfaction ratings. Act as a service recovery manager for high-priority incidents, maintaining communication with stakeholders to ensure business ...

exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … users and ICT teams, ensuring updates are clear and informative throughout the incident management process. Take ownership of incident and service request lifecycles, striving to achieve outstanding customer satisfaction ratings. Act as a service recovery manager for high-priority incidents, maintaining communication with stakeholders to ensure business ...

technologies, threat intelligence, and advanced email threat analysis and remediation. Email authentication protocols - Strong hands-on knowledge of SPF, DKIM, and DMARC configuration and management, with proven experience in email fraud prevention. Microsoft 365 & mail flow architecture - Experience working with Microsoft 365/Exchange Online, Exchange Server, SMTP routing … mail flow architecture within enterprise environments. SIEM & incident management - Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar, with strong analytical, troubleshooting, and incident management capability; PowerShell or Python Scripting is a desirable advantage. Contract Details: Rate: £450 per day Inside IR35 Location: Hybrid ...

Best Workplaces by Great Place to Work for three years running, and building the next generation of our Intelligent Change Management platform with Klario, we are scaling the engineering foundations that keep our cloud products fast, reliable, and trusted by some of the world's largest SAP-run businesses. … that accelerate software delivery and operational performance. Build and maintain core platform capabilities: CI/CD pipelines, build and release automation, infrastructure automation, environment management, observability, and developer tooling. Drive standardisation and reduce engineering friction through automation and self-service. Site Reliability Engineering Introduce and embed SRE practices across ...

team and with other functions across the organisation. The successful candidate will have a strong understanding of mobile app technologies, delivery methodologies and service management and will have experience working within either/or retail and hospitality businesses. Key Responsibilities Solution Ownership & Delivery Oversight … Collaboration: Partner with Enterprise Architecture to define and validate solutions, ensuring alignment with enterprise standards, integrations and long-term technical direction. Vendor & Delivery Partner Management: Manage third-party development partners and platform providers, ensuring quality of delivery and adherence to agreed standards and outcomes. Integration & Ecosystem Coordination: Oversee integration ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

This means setting and maintaining clinical policies and protocols to the standard our regulator expects, chairing clinical governance and risk review, ensuring robust audit, incident reporting and learning cycles are embedded across the team, and acting as the primary clinical point of contact for regulatory engagement and inspection readiness. … clinical workshops, pathway design, and team days. What you’ll do Lead the clinical team and oversee governance processes Provide clinical oversight and management of the multidisciplinary clinical team, including GPs, midwives, and other clinicians Line-manage clinical staff, including providing feedback on clinical care and supporting the recruitment ...

successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation's required risk maturity. This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess ...

with engineering standards. Monitor and maintain critical data pipelines and platform services proactively identifying failures, delays, data quality issues and operational risks while coordinating incident triage, escalation and resolution to minimise business impact. Coordinate releases, deployments and production handovers managing environment readiness, promotion activities, change governance, operational checklists, release … reporting on platform health, SLA performance, deployment activity and support trends. Collaborate with Data Engineering, Platform, Cloud, Security, BAU and SIAM teams supporting access management, environment support, platform issue resolution, service reviews and continuous improvement initiatives that enhance reliability and supportability. Contribute to Primark’s data platform modernisation journey ...

Identity and Access Management Manager, Hybrid Working, Occasional trips to the office Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity and Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. … actions. Identify new and emerging technologies. Experience Required - Extensive IAM experience including Joiner-Mover-Leaver process design and improvement. Strong understand of Privileged Access Management and Security Information and Event Management (SIEM) platforms. Experience of logging and monitoring solutions Further technical skills to include - SQL, incident management ...

administration and operation of cloud and on-premise infrastructure. Maintain and support Windows Server and Linux environments. Assist with the deployment, configuration and management of Microsoft Azure services. Support virtualisation and enterprise hosting platforms. Assist with the administration of Kubernetes and OpenShift environments. Monitor infrastructure performance, availability and capacity. … Support incident resolution, problem management and service request activities. Assist with backup, disaster recovery and business continuity processes. Implement infrastructure changes in line with established standards and procedures. Contribute to automation and Infrastructure as Code initiatives. Maintain technical documentation and operational procedures. Work closely with senior engineers ...

post holder will support the Trust in meeting its statutory, regulatory and organisational Information Governance obligations, including Data Protection, Freedom of Information, DPIAs, incident management, auditing and confidentiality and information sharing requirements. Working as part of a busy and responsive team, the successful candidate will provide advice … guidance to staff across the Trust, support the management of information governance enquiries and requests, and contribute to the continuous improvement of information governance processes and compliance. This role would suit an individual with previous experience of working within a Information Governance environment, who has excellent organisational skills, attention ...

Operational, and Technology settings, can communicate clearly with non-technical stakeholders, set priorities amid competing demands, and drive constant process improvement. Key Responsibilities Stakeholder Management & Business Transformation Build trusted relationships with business leaders and stakeholders across the organization - using structured discovery and probing questions to fully understand their priorities … business. Own application performance tuning and capacity planning across the corporate applications estate, ensuring systems remain fast, stable, and reliable at scale. Establish clear incident management, escalation, and post-incident review processes for corporate systems. Track, analyse, and act on platform performance and reliability metrics, reporting ...

/Exchange Online Exchange Server SMTP Routing Mail Flow Architecture Hands-on knowledge of SPF, DKIM, DMARC, and email fraud prevention. Experience in security incident investigation and remediation. Strong understanding of malware analysis and advanced email threats. Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar. Knowledge … scripting/automation using PowerShell or Python is desirable. Strong analytical and troubleshooting skills. Stakeholder management and communication skills. Incident management and problem-solving capability. Ability to work in a high-pressure operational environment. Excellent documentation and knowledge-sharing skills. Security Clearance (Preferred) SC Cleared ...

Exchange Server o SMTP Routing o Mail Flow Architecture • Hands-on knowledge of SPF, DKIM, DMARC, and email fraud prevention. • Experience in security incident investigation and remediation. • Strong understanding of malware analysis and advanced email threats. • Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, or QRadar. • Knowledge … scripting/automation using PowerShell or Python is desirable. Key Competencies • Strong analytical and troubleshooting skills. • Stakeholder management and communication skills. • Incident management and problem-solving capability. • Ability to work in a high-pressure operational environment. • Excellent documentation and knowledge-sharing skills. Security Clearance (Preferred) • SC Cleared ...

Identity and Access Management Manager, Hybrid Working (Offices in London or Buckinghamshire and required to visit once a month) Salary likely to be c £ 75000 + bonus + benefits. Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity … Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. You will develop the IAM strategy, supporting risk and compliance activities, delivering the IAM roadmap and partnering with stakeholders to strengthen security and operational resilience. Key Accountabilities Include - Further develop and implement the companies ...