19 of 19 Incident Management Jobs in the Thames Valley

malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed … tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals ...

governance, risk and assurance activities, ensuring clear reporting, effective escalation and risk‐informed decision‐making at executive level Maintain Aurora’s Information Security risk management framework and risk register, ensuring key risks are identified, prioritised, communicated and addressed appropriately Provide assurance to internal and external stakeholders that Aurora … operating model Partner with Legal and other relevant stakeholders on data protection, customer and supplier due diligence, contractual security commitments and third‐party risk management Help define how security responsibilities and capabilities are allocated across Aurora’s technology, legal/compliance and business functions, ensuring clear accountability, effective challenge ...

team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery? Do you want to collaborate and achieve together with … forefront of technology? We are looking for a field resource controller to support and augment the existing service. The role will involve: Incident management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping ...

Reliability & Operations (SRE Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration … responsibilities, and ownership boundaries across teams. Build a high-performing, accountable ops culture with clear KPIs. Manage on-call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis ...

Design, build and evolve a scalable cloud data platform Deliver Platform as Code using modern infrastructure tooling Manage platform performance, capacity, and availability Own incident resolution, root cause analysis, and continuous improvement Collaborate with engineers and third-party providers to mature the platform Contribute to monitoring, observability, and cost … strategies Support projects and business initiatives through robust platform delivery What Theyre Looking For: Microsoft Fabric experience Terraform experience Cloud platform engineering SQL Server management Incident management, problem-solving, and SLA-driven environments Platform engineering or data platform experience Agile delivery environments What Youll Work With: Microsoft ...

Hatfield or Milton Keynes) The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLAs are met, and wider call management. What youll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members ...

vital services. What you'll be doing: Overseeing Security Operators during shifts, ensuring continuous security monitoring Performing initial investigations of potential threats using Security Incident and Event Management (SIEM) tools Monitoring SIEM systems for faults and anomalies Contributing to routine security incident management by identifying, prioritising … customer services through proactive security measures What you'll bring: Proven experience in cyber security, with a solid understanding of security monitoring and incident response Technical leadership skills and the ability to guide and support team members Strong communication skills to clearly articulate findings and escalate issues effectively Technical ...

Azure IaaS/PaaS, and Windows/Linux/Unix systems. Utilise security tooling such as SIEM, EDR/XDR, and vulnerability management platforms to monitor and improve security posture. Develop and implement security policies, access control models (RBAC, ABAC), and logging standards. Support incident management, vulnerability … implementing remediation strategies. Technical expertise across cloud and enterprise platforms (Azure, M365, operating systems). Familiarity with SIEM, SOC operations, endpoint detection, and vulnerability management tools. Knowledge of ITSM processes, change control, and governance frameworks. Experience with CI/CD security and software supply chain assurance. Understanding ...

Azure IaaS/PaaS, Windows/Linux/Unix. Strong knowledge of security tooling such as SIEM, endpoint detection (EDR/XDR), and vulnerability management platforms. Hands-on experience with policy development, access control models and logging standards. Experience supporting assurance activities or government-mandated reviews (e.g. GovAssure, Secure … Design). Knowledge of Incident Management, Vulnerability Assessments, SIEM & SOC Systems. Familiarity with ITSM workflows and change control procedures Experience designing or reviewing secure software supply chain and CI/CD security . Ability to interpret CVEs, CVSS scores, and threat intelligence feeds. Strong stakeholder engagement and communication ...

economy: supporting new towns, housing, and regeneration. Role Summary: This role will provide strategic and operational leadership across digital, data, technology, information management and cyber security to support the delivery of a complex railway infrastructure programme and enable a safe, efficient, customer‐centred operational railway. Working closely with … operations. Identify and develop new digital capability and systems that build on and complement existing digital engineering excellence, for example through our Building Information Management and Digital Twin tools. Oversee and prioritise digital investment, making sure spend delivers clear value. Lead on the implementation of AI tools to enable ...

driving best practices across reliability engineering, automation, and system performance. What you'll be doing: Designing and improving system reliability, scalability, and observability Leading incident management and driving root cause analysis Building and maintaining robust CI/CD pipelines and automation frameworks Partnering with development teams to embed ...

automation Champion GitOps-first approaches, minimising manual configuration ("ClickOps") Lead and contribute to Site Reliability Engineering practices, including error budgets, SLOs, SLIs, and incident management Work in agile delivery teams, aligning engineering outcomes to customer and service reliability goals Operate within defined on-call rotas, supporting services underpinning … Code experience using tools such as Helm or Kustomize Proficiency in scripting and automation, including Bash and Python CI/CD and GitOps pipeline management using tools such as ArgoCD, FluxCD, or Tekton Experience with Red Hat ACM/ACS and advanced container networking (e.g. Submariner) A strong focus ...

analytics and data workloads, while deploying infrastructure through Terraform . You will ensure high availability across Cloud (Azure/AWS/GCP) environments, undertaking incident management and root cause analysis in line with SLAs. The Data Platform Engineer will also apply Platform as Code principles with Terraform ...

applications using React, TypeScript and Kotlin. Simplify system architecture and enhance scalability across the payments platform. Establish and maintain reliability metrics, SLOs and incident management best practice. Collaborate with Product and Design to ensure technical strategies support business goals. Champion secure coding practices and ensure compliance across services. ...

network. This role ensures property incidents and access issues do not delay on-site works or damage landlord relationships. By providing strong case management, clear governance, and consistent ways of working, you’ll help minimise disruption, reduce escalations, and improve long-term access outcomes. This is a hybrid role … week in our Central Reading office. What you’ll be here to do: You’ll lead and coordinate landlord-related casework and access incident management, ensuring consistency, visibility, and resolution. You’ll: • Own and manage complex landlord and access cases, logging and tracking incidents through the central management ...

network. This role ensures property incidents and access issues do not delay on‐site works or damage landlord relationships. By providing strong case management, clear governance, and consistent ways of working, you’ll help MBNL and its shareholders minimise disruption, reduce escalations, and improve long‐term access outcomes. This … month fixed term contract. What you’ll be here to do: You’ll lead and coordinate landlord‐related casework and access incident management, ensuring consistency, visibility, and resolution. You’ll: Own and manage complex landlord and access cases, logging and tracking incidents through the central management system ...

focus on security in particular: Sentinel, Defender XDR, and SIEM. You will be happy working in all areas of cyber security including alerting, incident management threat and intelligence. If you have got the SC-200 or COMPTIA Security+ certification that would be very welcome. You will need ...

BODS/SAP Data Services . Strong support background with SAP BusinessObjects BI Platform 4.x . Experience in system monitoring, performance tuning, and incident management. Comfortable working in hybrid enterprise environments Desirable Experience supporting Tableau Server, Desktop, and Prep Builder . Exposure to DR testing and platform resilience activities ...

hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Active SC required for this role. Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto the network … management platform Rack and stack relevant devices in Data Centres Attend internal meetings and work closely with project managers to deliver the implementation plan Strong knowledge of Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practice Hands-on expertise with Cisco routers and switches (e.g. ...