1 to 25 of 37 Incident Management Jobs in the Thames Valley

FCDO SERVICES Lead Major Incident Manager Reference number: 439312 Salary: £48,801 - £ £53,697, plus a location allowance of £1,750 and excellent benefits Location: Based in Hanslope Park, Milton Keynes with the flexibility of hybrid working depending on business need Free shuttle bus available between central Milton Keynes … incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You’ll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model ...

Peloton is one of the largest and fastest growing professional services firms specializing in Integrated Cloud Solutions for Enterprise Resource Planning, Enterprise Performance Management, Supply Chain Management, Human Capital Management and Big Data and Analytics. Peloton has the vision and connected capabilities to help CFOs, CIOs … serve as a trusted advisor to clients across Europe. The ideal candidate brings deep Oracle Cloud Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) expertise – both functional and technical- along with a strong understanding of localizations, and best practices for sustaining cloud environments. Key Responsibilities ...

Peloton is one of the largest and fastest growing professional services firms specializing in Integrated Cloud Solutions for Enterprise Resource Planning, Enterprise Performance Management, Supply Chain Management, Human Capital Management and Big Data and Analytics. Peloton has the vision and connected capabilities to help CFOs, CIOs … serve as a trusted advisor to clients across Europe. The ideal candidate brings deep Oracle Cloud Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) expertise – both functional and technical- along with a strong understanding of localizations, and best practices for sustaining cloud environments. Key Responsibilities ...

Company description: ClearCourse Job description: Technical Support Lead (Payments/API/Incident Management) Location: Reading Competitive salary + benefits ClearAccept is expanding, and were hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used … Investigate issues using Datadog, Postman, SQL, MongoDB Analyse API logs, JSON payloads and system behaviour Support merchant onboarding, transaction flows & payouts Build and improve incident processes, SLAs and playbooks Identify recurring issues and drive root-cause fixes What Youll Bring Strong experience in Technical Support or Incident Management ...

Jenkins/GitHub) Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc. Configuring and using Secrets management tools like Vault and Cloud native solutions Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible … driven and committed to the goals and objectives of the team and organization. Second line point of escalation in event of a major incident KEY COMPETENCIES Deploys agile standard methodologies as appropriate throughout the software development lifecycle. Analyses infrastructure requirements and designs the architecture for central or distributed processing ...

Cyber Security Incident Response & Threat Intelligence Analyst Team Overvie wThe Cyber Security Operations Team is responsible for monitoring, detecting, and responding to cyber threats across Thomas Millers estate. We ensure the protection of digital assets and safeguard confidentiality, integrity and availability of systems. Working in a fast-paced environment … provides 24/7 vigilance, rapid incident response, vulnerability oversight and actionable threat intelligence to reduce cyber risk Who Are We Looking Fo r?We are seeking a Cyber Security Incident Response & Threat Intelligence Analyst to strengthen our SOC capability. The successful candidate will focus primarily on incident ...

solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help … with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways ...

Everbridge is the global leader in SaaS-based Critical Event Management and enterprise resilience solutions, trusted by the world's most recognized brands to keep their people safe and businesses running. As we continue to grow, we are currently seeking an Enterprise Sales Engineer for Digital Operations (xMatters). … clients, prospects and partners to frame our solution within our Digital Operations pillar, and specifically aligned with DevOps, ITOps, RunOps, DevSecOps and traditional Major Incident Management/ITSM. We focus on key use cases that are impactful to the above "Ops" teams, SREs, and incident managers ...

experience in your chosen field to effectively influence and develop our services and teams. What you will do Respond to incidents logged in the Incident Management system and provide end users with a technical solution. Provide a point of technical escalation and expertise. Resolving technical issues escalated from … problems Collaborating with other teams to resolve technical issue Maintain technical accreditations in line with catalogued services. Recommend and deploy changes via the change management process when required. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Work with consultants ...

know how to stay resilient under pressure and thrive on solving complex problems, this could be the perfect next step. Key Responsibilities Application Operations Management – Supporting, managing, and maintaining applications to ensure optimal performance. Custom Development & Enhancements – Building and maintaining custom features and tools to meet business and application … needs. Monitoring & Troubleshooting – Analysing performance issues, resolving incidents quickly, and implementing solutions that drive efficiency. Incident Management & Service Delivery – Leading incident resolution, managing SLAs and KPIs, and driving continual service improvements. User Support – Providing technical support and ensuring users can fully leverage the application suite. Automation & Optimisation ...

passionate about fintech and skilled at managing high-impact partnerships? We're looking for a motivated Account Management Specialist to join a fast-paced FinTech Partnerships team in London on a contractual basis. It is likely that the successful candidates will possess several years of experience, or equivalent … similar role (e.g., Key Account Management/Sales/Business Development), ideally within the fintech or payments industry, and be looking to start their new role swiftly; You'll leverage your deep industry knowledge and proven leadership skills to drive impactful projects, optimize operations, and champion strategic initiatives that ...

ensuring our development, deployment, and operational practices align with industry standards while fostering a culture of automation and continuous improvement. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop a team of DevOps engineers and SREs to drive innovation and operational excellence. Build a collaborative and inclusive team culture … infrastructure performance. Site Reliability Engineering: Lead efforts to define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Drive incident management processes to quickly detect, mitigate, and resolve issues while ensuring post-mortem analyses for continuous improvement. Optimize and enhance monitoring, logging, and alerting ...

ensuring our development, deployment, and operational practices align with industry standards while fostering a culture of automation and continuous improvement. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop a team of DevOps engineers and SREs to drive innovation and operational excellence. Build a collaborative and inclusive team culture … infrastructure performance. Site Reliability Engineering: Lead efforts to define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Drive incident management processes to quickly detect, mitigate, and resolve issues while ensuring post-mortem analyses for continuous improvement. Optimize and enhance monitoring, logging, and alerting ...

ensuring our development, deployment, and operational practices align with industry standards while fostering a culture of automation and continuous improvement. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop a team of DevOps engineers and SREs to drive innovation and operational excellence. Build a collaborative and inclusive team culture … infrastructure performance. Site Reliability Engineering: Lead efforts to define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Drive incident management processes to quickly detect, mitigate, and resolve issues while ensuring post-mortem analyses for continuous improvement. Optimize and enhance monitoring, logging, and alerting ...

well as an in-house AI R&D team. The role The Oracle NetSuite Application Administrator is responsible for both the technical and functional management of the Oracle NetSuite ERP platform. The primary focus of this role is on technical administration, ensuring system stability, performance, integrations, and customizations, while … optimization, and configuration. This hybrid role is essential for maintaining a robust, scalable, and business-aligned ERP environment. Your responsibilities will include: Technical Application Management (Primary Focus) Manage technical configurations, SuiteScript development, workflows, and automation. Maintain and optimize integrations with other systems (via APIs, middleware, etc.). Monitor system ...

File Servers. Security Hardening Policies: Define, deploy, and maintain security hardening policies for Windows and Linux servers, following industry's best practices. PKI Management: Operate and enhance the company's Public Key Infrastructure (PKI), supporting use cases like certificate-based authentication and secure network access. Secure Admin Workflows: Implement … maintain secure administrative access using Privileged Access Workstations (PAWs), secure protocols (SSH, RDP), and Privileged Access Management (PAM) tools. Active Directory: Maintain and support Active Directory, including integration with Microsoft Entra ID. Automation & Configuration Management: Use Puppet and scripting tools (PowerShell, Python, Bash) to automate and maintain system ...

Engineer/Systems Engineer you will work closely with colleagues and suppliers to resolve complex issues, deliver technical improvements, and contribute to on-call, incident management and project work, using technologies such as virtualisation, Azure, Microsoft 365 and networking. The Senior Infrastructure Engineer/Systems Engineer will play … role in supporting automation, configuration management, business continuity and disaster recovery, while contributing to service improvements that enhance stability and user experience. DUTIES Your duties as the Senior Infrastructure Engineer/Systems Engineer include: Providing Technical Leadership: Ensuring core infrastructure is operationally fit for purpose Troubleshooting & Performance Analysis: Identifying ...

Designing, building, and maintaining scalable infrastructure across AWS environments Improving CI/CD pipelines to support faster, safer deployments Leading infrastructure automation and configuration management using tools like Terraform and Ansible Monitoring system performance and proactively identifying areas for improvement Supporting high-availability systems and ensuring disaster recovery plans … architecture Managing secrets, access controls, and security best practices across environments Evaluating and integrating new tools and technologies to improve platform reliability Participating in incident response and postmortems to drive continuous improvement Mentoring junior team members and contributing to DevOps best practices across the company What You'll Bring ...

Keynes £50,000 pa - £60,000 pa Information Security Officer Hybrid Our client are a leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience … experienced Information Security Officer to lead security strategy, operations, and compliance. This is a hands-on role combining strategic security architecture with operational security management and regulatory compliance oversight. The successful candidate will define security standards across our product portfolio, manage security environments, and serve as our central point ...

client engagement teams and other related activities. Engagements focus on the advisory services in development, implementation or assessment of the client's resilience, crisis management and business continuity capability, strategies and solutions; including risk assessments, business impact analyses, strategy selection, and documentation of respective procedures. This also includes plan … challenge business leads on identification of critical functions and needs Design and outline Resilience goals, objectives and scope for business plans and Crisis Management Support and assist in the development of BCP planning and goals Support client top management in aligning all Business Resilience planning, initiatives and goals ...

sources. Strong Python expertise, including development of clean, reusable functions and object-oriented code for production-quality solutions. Solid knowledge of SQL Server, database management, and data warehousing best practices. Proficiency with analytical tools and programming languages to transform raw data into actionable insights. Solve complex problems and formulate … efficient and innovative solutions using sound data management and data analysis practices. Ability to work effectively with people from diverse backgrounds while promoting inclusion and collaboration. Contact and additional information You'll have an inclusive incident management objective in your development plan. We'll help you find ...

sources. Strong Python expertise, including development of clean, reusable functions and object-oriented code for production-quality solutions. Solid knowledge of SQL Server, database management, and data warehousing best practices. Proficiency with analytical tools and programming languages to transform raw data into actionable insights. Solve complex problems and formulate … efficient and innovative solutions using sound data management and data analysis practices. Ability to work effectively with people from diverse backgrounds while promoting inclusion and collaboration. Contact and additional information You'll have an inclusive incident management objective in your development plan. We'll help you find ...

Lead SOC Analyst/Incident Responder required by Harrington Starr's boutique financial services organisation. This newly created role will give the new hire the opportunity to take ownership of the incident management process whilst being the POC for any major incidents. The role will also play … cyber operations function. The role is London based. On a day-to-day basis the role will include: Triaging security incidents SIEM monitoring for incident investigations/for the development of monitoring dashboards. Use of playbooks, on-line resources and threat intelligence to enhance attack detection Creation ...

data centre estate. Supporting the Operations Director, you will provide leadership, governance and strategic direction across Data Centre Operations and the Integrated Facilities Management (IFM) partner. This role will see you: Safeguard the resilience, reliability and efficiency of critical infrastructure supporting 24/7/365 operations Provide strong … shape the operational strategy across multiple facilities, aligned with future growth and industry best practice Lead operational reporting, SLA/KPI performance, metrics and incident management Ensure compliance, quality, safety and operational readiness at all times Act as a senior escalation point during major incidents, ensuring calm, clarity ...

data centre estate. Supporting the Operations Director, you will provide leadership, governance and strategic direction across Data Centre Operations and the Integrated Facilities Management (IFM) partner. This role will see you: Safeguard the resilience, reliability and efficiency of critical infrastructure supporting 24/7/365 operations Provide strong … shape the operational strategy across multiple facilities, aligned with future growth and industry best practice Lead operational reporting, SLA/KPI performance, metrics and incident management Ensure compliance, quality, safety and operational readiness at all times Act as a senior escalation point during major incidents, ensuring calm, clarity ...