1 to 25 of 50 Incident Manager Jobs in the UK excluding London

Cyber Security Operational Incident Manager - Technical Consultant Join to apply for the Cyber Security Operational Incident Manager - Technical Consultant role at Fidelity International Cyber Security Operational Incident Manager - Technical Consultant 1 day ago Be among the first 25 applicants Join to apply for the … Cyber Security Operational Incident Manager - Technical Consultant role at Fidelity International About The Opportunity Job Type: Permanent Application Deadline: 31 August 2025 Title Cyber Security Operational Incident Manager - Technical Consultant Department Cyber Defence Operations - GCIS Location Kingswood, Surrey, Gurgaon, Bangalore Reports To Senior Manager - CDO … sits within GCIS and provides proactive, cutting-edge solutions to protect clients’ digital assets and infrastructure against evolving cyber threats. The Cyber Security Operational Incident Manager will be responding to and managing widespread security events and should have an understanding on how best to maintain CIRT teams skills More ❯

Join to apply for the Incident Manager role at Experis UK 1 week ago Be among the first 25 applicants Join to apply for the Incident Manager role at Experis UK Duration: 6 Months 535 Role Title: Global Incident Manager Duration: 6 Months Location … to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. We are seeking an experienced and proactive Global Incident Manager to join our team in a shift-based role. This position is critical to ensuring the stability and resilience of services within … a fast-paced financial services environment. The successful candidate will lead the end-to-end incident management process, leveraging deep expertise to minimize service disruption and uphold regulatory and operational standards. Key Responsibilities Incident Management Lead the incident management process across global operations, ensuring all incidents are More ❯

Join to apply for the Global Incident Manager role at FDM Group Join to apply for the Global Incident Manager role at FDM Group Get AI-powered advice on this job and more exclusive features. This range is provided by FDM Group. Your actual pay will … learn more. Base pay range Direct message the job poster from FDM Group FDM is a global business and technology consultancy seeking a Global Incident Manager to work for our client within the finance sector. This is initially a 6-month contract with the potential to extend and … will be a hybrid role that will be based in Barnsley. Our client is seeking an experienced and proactive Global Incident Manager to join their team in a shift-based role. This position is critical to ensuring the stability and resilience of services within a fast-paced financial More ❯

Cyber Incident Manager - Hybrid - Lancashire or Greater Manchester. Cyber Incident Manager needed to support the region's critical infrastructure both before and during the event of a major cyber attack, working as part of a well-funded, trained, and large cyber security team. This team also … has its own designated training budget to support development. As the Cyber Incident Manager, your role will be to help support the preparation of the business to effectively respond to and recover from cyber incidents, minimizing impact and ensuring business continuity. You will create, maintain, and test the … Cyber Security team Business Continuity Plan. This role will also support in the event of a cyber security incident; supporting incident response communication and coordination with relevant internal and external stakeholders. As the Cyber Incident Manager, you will define the expectations, processes, plans, and documentation for More ❯

Incident Lead/Incident Manager - Crawley - £70k 3 days per week in office My global client is looking for an experienced Incident/Operations/Service Lead to join them managing the response given to their major global marquee client when they raise an incident You will be responsible for triaging the Jira tickets, ensuring allocation to the correct person in order to resolve the incident and prevent reoccurance Overview of Duties: - Ticket management – ITIL/Jira/ServiceNow - Incident management – Prioritise/Triage/Investigate/Resolve/Communicate - Stakeholder management … Change, Problem & Release management - Monthly Steering Committee reviews Required Skills & Experience: - Indepth Incident Management experience - First class communication skills - Experience within an operations/release/project management environment - Demonstrable experience with Jira, Redmine & ServiceNow - Experience with Product/Development/Application teams Beneficial Skills & Experience: - Knowledge of software More ❯

We are seeking an experienced ITIL Incident Manager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager … environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incident manager will also be responsible for managing any Major Incidents driving them through to resolution while liaising with Customers. They will also assist … in defining and maintaining the Incident Management process, ensuring that it aligns with customer SLAs and provides the necessary governance around our approach to Service Management. Key responsibilities: Champion the ITIL Incident Management Process within the Service Management and Operations Organisation Work with engineers and run reports to More ❯

IT Major Incident Manager - 12 month Fixed Term Contract IT Major Incident Manager - 12 month Fixed Term Contract • Lead and coordinate the resolution of critical IT Major Incidents to ensure business continuity • Influence internal and external stakeholders to drive swift incident resolution and service improvement … Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon and out of hours support rota About the role As an IT Major Incident Manager, you'll take charge of managing NFU Mutual's most significant IT incidents, ensuring swift resolution and minimising disruption to business operations. … throughout. Working closely with Problem Management, you'll help prevent future incidents by assisting with establishing root cause and driving continuous improvement through Post Incident Reviews. Your role will also include producing robust reports, being involved in on-boarding new services, maintaining effective knowledge articles, and championing best practices More ❯

Role Title: Global Incident Manager Duration: 6 Months Location: Sheffield 3 days a week on site Umbrella only £ 535 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of … opportunities in the evolving world of cloud, digital and platforms. We are seeking an experienced and proactive Global Incident Manager to join our team in a shift-based role. This position is critical to ensuring the stability and resilience of services within a fast-paced financial services environment. … The successful candidate will lead the end-to-end incident management process, leveraging deep expertise to minimize service disruption and uphold regulatory and operational standards. Key Responsibilities: Incident Management Lead the incident management process across global operations, ensuring all incidents are logged, tracked, and resolved promptly. Apply More ❯

Role Title: Global Incident Manager Duration: 6 Months Location: Sheffield 3 days a week on site Umbrella only £ 535 Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of … opportunities in the evolving world of cloud, digital and platforms. We are seeking an experienced and proactive Global Incident Manager to join our team in a shift-based role. This position is critical to ensuring the stability and resilience of services within a fast-paced financial services environment. … The successful candidate will lead the end-to-end incident management process, leveraging deep expertise to minimize service disruption and uphold regulatory and operational standards. Key Responsibilities: Incident Management Lead the incident management process across global operations, ensuring all incidents are logged, tracked, and resolved promptly. Apply More ❯

Role Title: Global Incident Manager Duration: 6 Months Location: Sheffield, 3 days a week on site Umbrella only 535 Would you like to join a global leader in consulting, technology services, and digital transformation? Our client is at the forefront of innovation, addressing opportunities in cloud, digital, and … platforms. We are seeking an experienced and proactive Global Incident Manager for a shift-based role. This position is crucial for ensuring the stability and resilience of services within a fast-paced financial environment. The successful candidate will lead end-to-end incident management, minimizing service disruption … and maintaining regulatory and operational standards. Key Responsibilities: Incident Management: Lead global incident management, ensuring incidents are logged, tracked, and resolved promptly. Use incident management frameworks to reduce downtime and ensure service continuity. Backlog Management: Support resolution of existing incident backlog, prioritizing based on impact and More ❯

About the Opportunity Job Type: Permanent Application Deadline: 31 August 2025 Title Cyber Security Operational Incident Manager - Technical Consultant Department Cyber Defence Operations - GCIS Location Kingswood, Surrey, Gurgaon, Bangalore Reports To Senior Manager - CDO Level 5 We share a commitment to making things better for clients and … sits within GCIS and provides proactive, cutting-edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Cyber Security Operational Incident Manager will be responding to and managing widespread security events and should have an understanding on how best to maintain CIRT teams skills … role to provide them with direction and guidance during serious incidents. It will also be supported by a strong security leadership team and global incident management process who are keen to develop this capability. Our leadership team will be looking at this role to report on a number of More ❯

Major Incident Manager - Hybrid role - 24/7 shift pattern Sheffield based PAYE Agency contractor role (up to £700) Monitor and drive the delivery and support of systems/services in compliance with the firm's IT service quality standards through the incident management process Manage and … championing compliance Policies Maintain awareness of operational risk and minimise the likelihood of it occurring Provide day-to-day support and control in specific incident management functions for designation portfolio of services/applications Promote and drive continuous improvement in the incident management process This is a complex … technology environment with a vast estate, supporting many critical, Tier 1 applications; it presents genuinely interesting challenges but in turn requires Incident Managers with the ability to navigate a large organisation and the communications skills to ensure that, when incidents occur, panic does not ensue! Days More ❯

We’re looking for a Senior Incident Response Manager to join our cyber-security team in Reading, UK or Schiphol, NL In this fantastic opportunity, you will work at the forefront of cyber defence operations, delivering Group Security’s and Liberty Global’s wider mission through helping to … and Joint Ventures. You will provide the Subject Matter Expertise to coordinate and drive the response to serious cyber incidents through the best practice Incident Management (IM) life cycle and ensure root cause analysis is performed to support improvement of our controls. You will lead the Cyber Emergency Response … Team responsible for ensuring the delivery of the cyber incident response (CIR) life cycle for serious cyber incidents by ensuring that the relevant parts of the business and partners are engaged and activated to undertake the actions needed to reduce impact on our business. When not responding to incidents More ❯

Major Incident Manager TEKsystems Glasgow, United Kingdom We are supporting one of our Glasgow based clients who are looking to onboard a Major Incident Manager for an initial 6 month contract. You will be joining a team that is responsible for critical service restoration through the … operational Major Incident Management process. The role requires leading major service incidents to successful full recovery, documentation, and monitoring the progress towards resolution for all incidents and potential ongoing problems. This is a fully remote role, supporting a 24/7/365 incident management function. Thus, you … collaboration with technical teams and stakeholders through various communication channels to ensure effective service restoration and continual service improvement. Top Skills: 5+ years Major Incident Management experience within Enterprise level environments (500+ users). Strong experience in facilitating the running of an incident end to end. Ability to More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from La Fosse Major Incident and Problem Manager Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a … rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the … function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders More ❯

Job Title: Crisis Incident Manager Duration: long-term contract Location: Hybrid We are seeking an experienced Crisis Incident Manager with a proven track record in handling P1 (Priority 1) incidents in fast-paced enterprise environments. The ideal candidate will be responsible for driving the resolution of … critical incidents, ensuring minimal business impact, and maintaining clear communication with stakeholders throughout the incident lifecycle. Key Requirements: Strong experience managing Crisis Incidents (P1 level) end-to-end. Ability to lead cross-functional teams under pressure. Excellent communication and stakeholder management skills. Experience in ITIL processes, escalation management, and … post-incident reviews. More ❯

Incident Response Manager I'm working with a global tech-led FS business Cyber Incident Response Manager to lead their incident response function and manage complex, high-impact security events. They're looking for a hands-on, proactive leader who can drive incident remediation More ❯

Cyber Incident Response Manager A Global Organisation requires a Contract Incident Response Manager to lead the Cyber Incident response function. Day Rate: £635 - £675pd IR35 Status: Inside Duration: 6 months initially Travel: 2 days a week in Berkshire This Incident Response Manager will … have the following previous experience: Direct end-to-end cyber incident lifecycle management for major security events -ensuring rapid coordination across business units and leveraging tools like Splunk and Defender to contain and mitigate threats Design, maintain, and continuously enhance playbooks, response frameworks, and tabletop exercises, incorporating threat intelligence … integrated dashboards, combining insights from Splunk and Defender data sources. Serve as the primary advisor to senior leaders and cross-functional teams, guiding cyber incident communications, impact assessment, and risk mitigation strategies across the company, Operating Companies, and Joint Ventures. More ❯

Operations and Incident Manager Swindon Hybrid role (x2 days on site per week/x3 work from home) Shift work (info below) In this fast-paced IT technical environment, no two days are ever the same. In this responsible and demanding role, you’ll manage a team of … resolution of all the organisation’s major IT system incidents. We’re seeking career focused leaders looking for their next challenge: An IT Operations Manager, working onsite within our IT Enterprise Command Centre (ECC), in our Head Office in Swindon As one of the 24x7 shift working Operations Managers … you’ll be doing Operational performance management of specialist teams delivering IT services on a 24x7 basis Act as deputy to the Senior Operations Manager in the event of a major incident at any time on a 24 x 7 basis and make autonomous decisions in the absence More ❯

Major Incident and Problem Manager 6-month contract | £400 per day | Inside IR35 | 1 day per week in Milton Keynes Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. … The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll … focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving More ❯

Role: Major Incident Manager Rate: inside IR35 Location: Full time Onsite in Knutsford Duration: 6 months Job Overview: We are seeking a highly skilled Specialist Mainframe to join our Major Incident Management (MIM) Command Center at a leading UK bank. This role is critical in ensuring the … will be responsible for triaging, managing, and resolving mainframe-related incidents, minimizing operational disruptions, and implementing strategic improvements to enhance system reliability. Key Responsibilities: Incident Management: Lead the triage and resolution of all mainframe-related incidents, ensuring timely restoration of services. Technical Troubleshooting: Diagnose complex technical issues within the … Analysis: Provide detailed reports and post-mortem analyses on major incidents, identifying patterns and preventive measures. Strategic Thinking: Contribute to the strategic development of incident management frameworks, ensuring alignment with business objectives. Root Cause Analysis (RCA): Lead RCA investigations to identify underlying issues and recommend long-term fixes. Change More ❯

remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing … championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to … live incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction More ❯

delighted to be working with the Glasgow division of our client as they look to enhance their current Technology team with a highly experienced Incident Manager. The right candidate will be responsible for leading the response to critical incidents across our IT operations, platforms, and applications, ensuring rapid resolution … compliance standards. As our client is within financial services, we can only consider candidates with extensive experience within this sector - either in an internal Incident Manager capacity or as a third-party service provider managing services for their FS client base. This role is crucial in maintaining system … will involve working across a mixture of third-party solutions and bespoke platforms. The core skills required for this role include: Extensive background in Incident Management In-depth experience of Incident Management within a regulated Financial Service environment Proven track record leading Major Incidents, including guiding teams through More ❯

Do you have IT Support and Incident Management experience? Our key client, Route 101, has asked us to exclusively support them with hiring an Incident Manager to support on their latest and largest public sector contact centre implementation. Route 101 has been voted a "Great Place To … Manage Major Incidents Run reports and trend analysis to share with Execs and customers. What will help you succeed in this role? Experience in incident and problem management within an ITIL environment A good understanding of IT or Telecoms environments Strong stakeholder management Good at problem-solving and troubleshooting More ❯

Are you interested in ensuring customers can always watch their favourite movie or show? If so, you might be the right person for the Incident Manager role in the READI team who drive availability for Prime Video. Key job responsibilities Lead calls on customer impacting, high severity outages … and operational teams, including for ambiguous problems we might not have seen before. Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders. … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. Proactively identify opportunities for improvement through gap analysis More ❯