19 of 19 Incident Manager Jobs in the UK excluding London

# Major Incident Manager LeadManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 493235-en\\_GB## **About the job you’re considering**An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients.In this role … will lead and oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional ...

About the Role We are recruiting an Incident Manager based in the UK. The Incident Manager will work 8-hour shifts across a five-day week and provide on-call assistance as part of a four-person rota that delivers 24/7 escalation coverage. Shift … training budget Enhanced company sick pay Enhanced family leave policy Electric Car Scheme (salary sacrifice) Salary Range: £51,000 - £70,000 Responsibilities Assume the Incident Commander role for all P1 and P2 incidents: own the bridge call, drive resolution, and coordinate cross-functional resolver groups. Establish roles on incident ...

Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex … escalations end-to-end. Act as the primary point of contact for stakeholders during major incidents and business-critical service disruptions. Coordinate technical teams, incident bridges and restoration activities. Drive supplier accountability and challenge performance where service commitments are not being met. Provide clear and proactive communications to business ...

Senior Manager/Associate Director - Cyber Incident Response Advisory & Incident Management This is a senior opportunity within a leading Cyber Risk & Security practice, working with major organisations to strengthen their ability to prepare for, manage and recover from complex cyber incidents. The role sits across both proactive … cyber incident response advisory and live incident management, helping clients improve resilience while supporting them through high-impact security events. You will work closely with senior stakeholders and C-suite leaders, advising on cyber incident preparedness, crisis and incident management, response strategies and organisational resilience. Proactive ...

About the role As a Cyber Incident Manager at Tesco, you will lead the coordinated response to cyber incidents, protecting the integrity of the retail ecosystem that serves millions of customers every day. Acting as a central orchestrator, you will ensure swift, structured, and effective incident resolution … lifecycle. You will operate at the intersection of technology, business impact, and customer outcomes, championing innovation and resilience. You will be responsible for Lead Incident Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams to ensure rapid containment, eradication, and recovery. Drive Effective ...

backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account ...

## Major Incident ManagerAplikujremote type: Oparte na pakiecie Officelocations: Newtownabbeytime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10121193Purpose of the role: Office based – Belfast Be at the heart of real time action. Come and join the team. We’ve just launched our brand new Tech … Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on-site means you’re fully immersed ...

Keep Critical Services Running When It Matters Most At Incite Insight, we believe great Major Incident Managers are more than process experts - they're calm under pressure, trusted by stakeholders and able to bring technical teams together to restore services quickly and effectively. We're working with a well … established organisation that relies on a high-performing IT operations function and we're looking for an experienced Major Incident Manager on contract who will play a key part in their team. If you enjoy taking ownership of major incidents, leading technical discussions and making a real difference ...

Private Sector organisation. You will be working as part of a Service Management delivery team.Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidentsHybrid working: The places that you work from day to day will vary … completed safely and within SLAMatrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolutionIssue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalationSupporting and nurturing process improvements and knowledge base improvementsYou can bring your ...

Incite Insight is seeking an experienced Major Incident Manager on contract to join a high-performing IT operations team near Reading, Berkshire. You will own major incidents from identification through restoration, coordinating technical teams, suppliers and business stakeholders to achieve the best outcomes. The role requires ITIL expertise ...

Role : Major Incident Manager Location : London Duration : 6 months (PAYE) Role Overview Lead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering … Organization. Key Responsibilities Incident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams. Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages. Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents. Governance & Remediation: Run Post ...

Major Incident and Problem Manager Newcastle upon Tyne - ONSITE 4 DAYS PER WEEK (1 Day WFH) £45k-£55k One of my international clients' is looking to bring onboard an experienced Major Incident and Problem Manager, on a permanent basis, to be based in their offices … Operations. As such, my client is looking for an experienced expert/consultant who can lead the way to design, implement and manage the incident and problem function. You will be responsible for managing incidents throughout the day, escalating where needed and ensure all details are recorded appropriately. This ...

best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi … role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products ...

meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Incident & Problem Manager, you will play a critical leadership role in ensuring the reliability,resilienceand performance of digital services across Wiltshire Police. You will … doing Lead the end-to-end management of incidents, major incidents and problems, ensuring rapid service restoration and minimal operational disruption. Act as the incident commander during major incidents, coordinating technical teams, suppliers and stakeholders to maintain service availability and confidence. Provide clear, timely and effective communication throughout incident ...

difference, you’ll love making it sparkle for millions of Very customers. About the role We’relooking for a Senior Flow Room Operations & Incident Control Manager to lead one of the most critical functions within our automated fulfilment operation. This is a highly visible leadership role, responsible … strategic relationship with KNAPP, holding partners accountable for service delivery, maintenance performance, systemoptimisationand agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues are managed quickly and effectively, with clear communication and minimal disruption to customers and operations. About ...

difference, you'll love making it sparkle for millions of Very customers. About the role We're looking for a Senior Flow Room Operations & Incident Control Manager to lead one of the most critical functions within our automated fulfilment operation. This is a highly visible leadership role, responsible … with KNAPP, holding partners accountable for service delivery, maintenance performance, system optimisation and agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues are managed quickly and effectively, with clear communication and minimal disruption to customers and operations. About ...

manage the Incident, Problem and Change processes for our customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining customer satisfaction across ...

Equifax, Inc. is seeking a Data Investigations Manager for its Core Analytics team. In this full-time role, you will manage a team while conducting thorough analyses of data incidents and client queries. Candidates should have strong programming skills in SQL and Python, a numerical degree, and significant experience ...

Equifax, Inc. is seeking a Data Investigations Manager for its Core Analytics team. In this full-time role, you will manage a team while conducting thorough analyses of data incidents and client queries. Candidates should have strong programming skills in SQL and Python, a numerical degree, and significant experience ...