26 to 50 of 52 Knowledge Management Jobs in the South East

major defence and aerospace company. Date Posted: 2026-08-17 Country: United Kingdom Location: Winnersh, Wokingham Position Role Type: Hybrid Configuration and Data Management Practitioner Location: Near Reading Permanent Benefits: £: Competitive salary Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary Life Assurance with pension 25 days … programme engineering team to undertake activities within a major training project. The Configuration and Data Practitioner will be responsible for the implementation and management of all processes around the control of information and data. A wide experience of configuration management is required, as this role will involve complex ...

M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring, and capability uplift , helping to strengthen 2nd Line support functions while improving Microsoft 365 service performance across a complex and secure estate. … Line resolution rates across Microsoft 365 technologies. Minimise avoidable escalations to 3rd Line support teams through enhanced troubleshooting and escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge ...

Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, Customer Data Management (CDM), Incentive Compensation, and CX Analytics. You will facilitate business and technical discovery workshops, translate business requirements into scalable solution architectures, conduct … architectures across Marketing, Sales, Service, CDM, and CX Analytics. Design and guide implementation of Oracle Marketing Cloud/Eloqua capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third ...

transition governance and delivery excellence, including internal and customer governance reviews, documentation standards, stage-gate controls, and seamless handover to account, contract, and service management teams. Manage escalations and drive resolution, serving as the primary contact for customer and internal issues, identifying root causes, and continuously improving transition methodologies … activities while providing data-driven updates and recommendations to senior leadership. Team Leadership & Capability Build, lead, and develop a high-performing transition and project management team, overseeing hiring, onboarding, coaching, performance reviews, career development, and employee retention while creating an environment where individuals can thrive. Champion an AI-native ...

Service Desk performance, queue health, customer satisfaction and operational KPIs. Lead, coach and develop a high-performing technical support team. Maintain Service Desk procedures, knowledge articles and operational documentation. Drive improvements across self-service, automation, knowledge management and user experience. Support the effective operation of the ITSM … governance, compliance and security requirements. What We're Looking For Proven experience leading a Service Desk, Technical Support or IT Operations team. Strong people management experience, including performance management, coaching and workload allocation. Strong understanding of Incident, Request, Problem and Major Incident Management. Experience working with ITSM platforms ...

hardware, and software for schools), and TTS (educational resources). Within theassessment marketwe are experts inproviding solutions foronline exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels … intuitive,secure,and reliable e-marking solutions. Visit our website to find out more : www.rm.com/assessment The Technical Author sits within the Product Knowledge & Enablement function of RM Assessment. This role ensures that technical documentation directly supports customer enablement, internal capability uplift, and product adoption. ...

policies and standards. QUALIFICATIONS Education Bachelor’s Degree - Information Technology, Computer Science, Engineering, or equivalent Master’s Degree - Information Systems, Cloud Computing, or Technology Management Work Experience 8+ Years - Cloud operations or engineering experience in a regulated change environment (ITIL or equivalent), including substantial hands-on experience producing … Well-Architected credential (e.g. AWS or Azure security/well-architected) Infrastructure as Code review and controls familiarity (Terraform, Bicep/ARM, or CloudFormation) KNOWLEDGE, SKILLS & ABILITIES Knowledge, Skills and Abilities Technical Design Assurance: Deep expertise reviewing and approving HLDs and LLDs and assuring change quality, risk, rollback ...

home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW Build your technical knowledge while helping clients stay productive and supported in a lively, collaborative environment. The IT Support Engineer/Service Desk Analyst provides first-line troubleshooting … communication with accurate incident handling, documentation and timely escalation. Microsoft certification training gives the IT Support Engineer/Service Desk Analyst opportunities to develop knowledge across Modern Desktop, Intune and Azure while contributing ideas that improve service delivery. DUTIES Your duties as the IT Support Engineer/Service Desk ...

Offer clear and concise guidance on product features and functionality. ·Ensure a high level of customer satisfaction through professional, courteous communication. ·Apply strong product knowledge to assist customers effectively. Triage & Case Management ·Triage and manage customer enquiries and issues, recording activity on each case through the service desk … detail for the development team. ·Participate in software testing to ensure product quality and functionality. ·Provide feedback on software performance and user experience. Product Knowledge & Continuous Learning ·Actively learn and build expertise in the TASS Finance software solution. ·Engage in continuous learning to stay up to date on product ...

service requests and change, reporting honestly on where things stand and what you are doing about it Chair or oversee incident, problem and change management processes, including major incident response and post-incident reviews Plan and manage the rota that keeps support cover running and the out of hours … where resourcing or skills gaps threaten delivery Own service governance: service reviews, reporting packs, continuous improvement plans and any supplier or third-party performance management Ensure test evidence, configuration records (via ConfigSnapshot) and documentation are actually being produced and kept current, not just promised Contribute to and maintain ...

Purpose of the role To act as source of expertise internally and for Key loop Customers in respective region. Develop, evolve, and retain knowledge to address the delivery requirements for the associated products like DMS, Manufacturer Systems (MS), Country Specifics (CS), Layered Applications, Keyloop acquired products and partner applications. … with Key loop deployment methodology Surestart. Also attend product reviews to ensure ongoing skills development, through amongst other methods the maintenance and formalization of knowledge management (collateral/artefacts/testing docs) to meet the current and expected business needs and outcomes. Role & Responsibilities Standardization, efficiency, and adaptability ...

combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. The apprentice will work closely with … issues relating to workplace technology and digital collaboration. Support the configuration, testing and implementation of digital workplace solutions. Contribute to the maintenance of digital knowledge articles, guidance materials and support documentation .AI & Productivity Enablement Support the rollout and adoption of Microsoft Copilot and other approved AI-powered productivity tools. ...

FPGA and Product teams to improve tooling and integration experience. Treat integration tooling as a core part of the product and customer experience. Documentation, Knowledge & Product Feedback Create andmaintainhigh-quality technical documentation and integration guides. Capture recurring issues, integrationchallengesand customer feedback in a structured way. Provide actionable input … Product and Engineering teams based on real-world usage. Support technical marketing and pre-sales activities with demos and technical validation. Contribute to knowledge management and future AI-driven support initiatives. Skills & Experience Required Experience in a customer-facing technical role (e.g. Integration Engineer, Solutions Engineer, FAE, Technical ...

specialists when changes touch them Build test evidence (regression is automated in Tosca) and capture configuration with ConfigSnapshot Hand your changes over properly: documentation, knowledge articles, and contribute to the knowledge management repository What You Will Bring Strong Fusion ERP functional experience across the financials core … finance teams actually work: period close, reconciliations, supplier payment runs, audit trails The ability to gather requirements and write them up clearly Oracle Risk Management Cloud or financial reporting compliance tooling A good understanding of Fusion security concepts: roles, data access, segregation of duties Working familiarity of OTBI ...

specialists when changes touch them Build test evidence (regression is automated in Tosca) and capture configuration with ConfigSnapshot Hand your changes over properly: documentation, knowledge articles, and contribute to the knowledge management repository What You Will Bring Deep Fusion HCM functional experience: Core HR, absence, payroll, time … labour Working knowledge of UK payroll rules and the calendar that comes with them Experience supporting a live Oracle Cloud service with real users The ability to gather requirements and write them up clearly A good understanding of Fusion security concepts: roles, data access, segregation of duties Working familiarity ...

compliance, and verify factual accuracy. Cross-Functional Coordination: Drive accountability across Sales, Pricing Desks, and Solution Consulting while proactively mitigating technical and commercial risks. Knowledge Management: Capture competitive discriminators and successful narratives post-submission to continually update our central knowledge library. Requirements Experience: 5+ years of experience … management, proposal writing, or sales support. AI Fluency: Demonstrable hands-on experience with AI-powered RFP software, LLM workflows, and strategic prompt engineering. Skills: Exceptional writing abilities to synthesize technical information into clear, outcome-led customer value stories. Tech Stack: Proficiency in Loopio, Google Applications, and Salesforce. Education: Bachelor ...

bespoke, internal AI platform Automating internal consulting workflows Building tools that improve delivery efficiency Developing reusable AI capabilities and accelerators Supporting analysis, reporting and knowledge management initiatives Technical Responsibilities Python development AI agent orchestration LLM applications and RAG solutions API integrations Data pipelines Cloud-based development Application development ...

written requirements and impact assessments Build test evidence (regression is automated in Tosca) and capture configuration with ConfigSnapshot Hand your changes over properly: documentation, knowledge articles, and contribute to the knowledge management repository What You Will Bring Deep functional experience of Oracle EPM planning and budgeting (EPBCS ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You'll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You'll also play an important role in helping ...

provide 2nd line support to users in all their offices. An ideal candidate must have a combination of the following skills: A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management Demonstrate strong organisational skills and be accountable ...

engineers, manage ticket flow in Halo, and own escalation handling and incident resolution across the pod. You will drive continuous improvement, performance reporting and knowledge management while maintaining strong customer focus and effective stakeholder communication. #J-18808-Ljbffr ...

will partner with Product, Technology, Risk and Change to ensure scalable, customer-focused procedures and strong governance. This role focuses on automation opportunities, knowledge management, and efficient procedures to support new products and regulatory changes within a fast-growing bank. #J-18808-Ljbffr ...

experienced property lawyer to join a leading regional Legal 500 firm in Hampshire as a Professional Support Lawyer. The role focuses on building a knowledge management toolkit for residential and commercial property lawyers and shaping the team's use of technology, software, and AI. You will liaise with … build a central knowledge database, support lawyer biographies, and deliver internal and bespoke client training. #J-18808-Ljbffr ...

technology, automation and AI-driven solutions. Develop reporting, metrics and insights that demonstrate the value of the legal team. Build scalable frameworks, governance and knowledge management processes. Be the Legal Innovation Champion Stay ahead of emerging legislation and regulatory developments. Help the business understand and respond to changing … wider business stakeholders. Continue Practising Law Draft, review and negotiate a variety of commercial agreements. Provide pragmatic legal advice to business stakeholders. Support risk management and governance activities across the organisation. Who We're Looking For Qualified lawyer with experience in-house or in private practice. Strong commercial contracts ...

modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head of Technology Services & Support, you will lead the delivery … needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology Services ...