Helpdesk Engineer
- Hiring Organisation
- Access Appointments Consultancy Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £39,000 per annum
Outline of the role: Provide onsite 1st and 2nd line IT support to customers, primarily covering end-user support, M365, endpoint, account and device administration, basic server/network incident triage, security alert and vulnerability/patch status checks, and initial incident response. All tasks must be delivered … ensure a very high level of customer experience. Complex server, network and security design/build activities, SOC operations, and large-scale IT project management are outside the scope of this role and should be escalated to other specialist teams or the relevant vendors as appropriate. Job Description Provide ...