relation to problem solving and technical optioneering, driving and supporting teams to make technical recommendations based on sound analysis and knowledge. Work closely with Delivery Leads and Lead Developer management to ensure appropriately skilled technical expertise is in place across Digital Services, owning a resource requirement pipeline against skillset is managed. Great linemanagement is important to … them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Qualifications/licenses: Agile certification in either a general or development specific genre, or a willingness to work More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ad Warrior
relation to problem solving and technical optioneering, driving and supporting teams to make technical recommendations based on sound analysis and knowledge. Work closely with Delivery Leads and Lead Developer management to ensure appropriately skilled technical expertise is in place across Digital Services, owning a resource requirement pipeline against skillset is managed. Great linemanagement is important to … them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Qualifications/licenses: Agile certification in either a general or development specific genre, or a willingness to work More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Intellectual Property Office
the investigation, diagnosis and fix of any system issues. A Lead Developer is expected to contribute to the technical strategy. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based … MS Azure Work alongside the Head of Development and Digital Engineering to support staff, provide guidance and facilitate issue resolution on a day-to-day basis Day-to-day linemanagement activities such as 1-2-1s and development of IDPs Support in the recruitment of permanent and contract technical specialists for the delivery teams Configuration and … if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. More ❯
processes to reduce time and improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Essential Skills Required: Proficiency in programming language More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Intellectual Property Office
The role will also require the investigation, diagnosis and fix of any system issues. A Lead Developer is expected to contribute to the technical strategy for the department. Formal linemanagement duties also form the key duties of this role. As a multi-skilled individual with strong front end and UX skills, you will have the opportunity to … optimisation, security and scalability Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage problems, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Keeping an open mind and … of the Public Digital Services we produce by adhering to, demonstrating and documenting compliance with GDS (Government Digital Services) standards Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based More ❯
About The Role The direct management of this duty ensures that our customers receive levels of service which meet or exceed our service level agreements. To carry out all activities without compromising health and safety, quality, welfare or the engagement of our colleagues. To effectively manage the Service Desk and Field Service teams activities to ensure you maximise scheduling … motivated, organised individual who is proactive in finding solutions. Dynamic, customer focused, and a great communicator via all methods Key Responsibilities To work closely with the Operations Director, Senior Management, and Field-based teams to plan and ensure that we have sufficient resources, working the required levels of hours in the right regions, and ensure service levels are in … line with targets.To schedule routes for Field Service Engineers, minimising travel times, maximising the number of visits scheduled per shift, and ensuring that our resource availability matches our customers expectations. Keep informed of engineering best practice to ensure repairs and services are completed effectively and efficiently with root cause methodology. Engineering practices, Sale approaches, customer satisfaction, and on target More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … and technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in linemanagement, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum, Negotiable, Inc benefits, OTE
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Progress Sales Recruitment Ltd
technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … and technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in linemanagement, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum, Negotiable, Inc benefits, OTE
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom Hybrid / WFH Options
UK Health Security Agency
day one. We have three positions available. One of the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Linemanagement responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and … support, quality assurance, and handover planning to ensure services are deliverable and supportable across national and regional contexts Develop strong, trust-based relationships with project delivery teams, digital service management, technical teams, and third-party suppliers to anticipate challenges and overcome barriers collaboratively Manage risks, dependencies and priorities within service transitions to reduce operational impacts and support UKHSA's … complex technical issues into business-friendly terms and managing expectations during critical service transitions. You will be expected to influence decisions and drive alignment across diverse teams, including senior management, business stakeholders, and third-party providers. Experience in leading the creation and review of Service Design Packs (SDPs) and ensuring service readiness before operational handover. You will be responsible More ❯
nationally important research partners, the appointee will welcome industrial collaboration and develop strong external relationships to oversee the business development activities of the site. The role carries full budget, linemanagement and H&S responsibility for the divisional team and the incumbent will work closely with the Director to contribute to technology, policy and corporate development across the More ❯
store-facing service, over the phone and on Teams Planning, booking, and processing store schedules for technology implementation to ensure programme efficiency Identifying issues proactively and working with the Line Manager to develop solutions Feeding valuable information to the Programme Team to assist in rolling out schedules Championing the behaviours and values upheld by Specsavers Working collaboratively and cross More ❯
Smethwick, Sandwell, West Midlands (County), United Kingdom
Ltek Recruitment Ltd
health, safety, quality, and colleague engagement. Be a proactive, motivated, and customer-focused leader with excellent communication skills Key Responsibilities for Service Desk Manager Work with Operations Director, Senior Management, and Field Teams to plan resources effectively and meet service targets. Schedule routes for Field Service Engineers to minimise travel time, maximise productivity, and meet customer expectations. Apply engineering … using root cause methodology. Review KPIs, unplanned work, and backlogs to optimise team performance. Provide clear communication, feedback, and coaching to Service Desk and Field Service colleagues. Deliver direct linemanagement, motivating the team and ensuring best practices and tools are consistently applied. Share divisional updates and business communications with Field Service teams. Ensure quality control and health … with the ability to coach, train, and influence others. Positive, proactive, and resilient, turning setbacks into opportunities for growth. Knowledge of health & safety in the workplace. Familiarity with performance management and staff development practices. More ❯
Employment Type: Permanent
Salary: £27000 - £31000/annum overtime and uplifts
Birmingham, West Midlands, England, United Kingdom
Harnham - Data & Analytics Recruitment
practices, and work closely with teams across customer, operations, and data science to get things done. Key responsibilities include: Lead and evolve data governance processes and frameworks Support privacy management and internal assessment reviews Perform gap analysis and implement actionable improvements Build relationships with cross-functional stakeholders and project teams YOUR SKILLS AND EXPERIENCE: A successful Data Governance Manager … bring: Experience within financial services or a heavily regulated industry Strong understanding of governance, data privacy, and risk frameworks Confident communicator with the ability to build stakeholder trust Previous linemanagement or mentoring experience Bonus points for: SQL or technical literacy to support data discussions Experience with enterprise data governance/privacy tools Excel, PowerPoint, and data visualisation More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
Leicester, City of Leicester, Leicestershire, United Kingdom
ITOL Recruit
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
Birmingham, West Midlands (County), United Kingdom
ITOL Recruit
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯