Service Desk Team Lead
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Horsham, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
technical background within an IT support/MSP environmentExperience working in a 2nd/3rd Line or senior support rolePrevious exposure to team leadership, mentoring, or managementComfortable balancing hands-on technical work with leadership dutiesExcellent communication skills with the ability to handle customer escalationsOrganised, proactive, and confident making decisions under ...