Service Manager, Delivery Centre- Newcastle
- Hiring Organisation
- Credera
- Location
- Newcastle Upon Tyne, England, United Kingdom
Whilst working on a long-term engagement, you will have access to a range of training and development opportunities, as well as coaching and mentoring from experienced colleagues. You are perceptive, personable, culturally sensitive and demonstrate a high degree of emotional intelligence. To meet our client's needs, you will … work across the service team, ensuring the right skills and capacity are aligned to customer priorities and service demands - Provide guidance, coaching and mentoring to support engineers and service colleagues, helping them develop their service management capability, customer confidence and operational effectiveness - Proactively identify resource constraints, skills gaps or delivery ...