Technical Customer Support Manager
- Location
- Leeds, England, United Kingdom
succeed. Collaboration with cross-functional teams will be essential to driving the success of the company and aligning our efforts.By providing coaching and mentorship, you will support both individual and team performance, ensuring that we meet service standards and enhance customer satisfaction.**What You’ll Do****Key Responsibilities:*** **Team Leadership … team meetings to discuss performance metrics and address challenges.* **Coaching and Development:** + Identify skill gaps within the team and provide targeted training and mentorship to enhance performance.* **Customer Support Excellence:** + Oversee daily operations of the support team, ensuring customer inquiries are handled promptly and effectively. + Establish high ...