2nd Line IT Support Technician
- Hiring Organisation
- bk plus
- Location
- Lichfield, England, United Kingdom
support role, preferably within a second line or similar capacity. · A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications. · Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration. · Excellent communication and interpersonal skills, with the ability … explain technical concepts to non-technical users. · Strong organisational skills and the ability to prioritise workload effectively. · Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential. In return bk plus will offer: · 25 days holiday + bank holidays · Access to an EAP system · 24 hour access ...