2nd Line IT Support Engineer - Manchester
- Hiring Organisation
- Adria Solutions Ltd
- Location
- Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £38000/annum
primary technical escalation point for 1st Line IT Support. Diagnosing and resolving complex 2nd Line infrastructure and end-user issues. Supporting and administering Microsoft 365 and Exchange Online. Providing VMware VDI support across a branch estate supporting approximately 240 users. Supporting and managing network infrastructure, including firewalls and switches. … Working with Palo Alto perimeter security and Juniper networking technologies. Supporting the wider Microsoft-first infrastructure environment. Working with technologies including Intune, Autopilot, Entra ID and NinjaOne. Supporting backup and infrastructure technologies, including Veeam. Investigating recurring issues and identifying root causes rather than relying on temporary fixes. Working alongside ...