Customer Success Manager
- Hiring Organisation
- Kerridge Commercial Systems
- Location
- Hungerford, Berkshire, United Kingdom
- Salary
- £ 45 K
sentiment, and product adoption signalsProactively identify customers at risk and lead recovery plansTake ownership of escalations and coordinate swift, effective resolutionEnsure smooth transitions from onboarding to business as usualAdoption & EngagementDrive meaningful adoption of core and high value product capabilitiesInfluence customer behaviour to align with best practice usageEncourage self sufficiency while ...