Remote Sr. Customer Success Manager - London, UK
- Hiring Organisation
- grabjobs
- Location
- Oxford, Oxfordshire, UK
Because when our customers win, we all win. The Role Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving … must be based in London, UK to be eligible for this role. You Will Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion. Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value. Lead Executive ...