1 to 25 of 71 Onboarding Jobs in the Midlands

to resolve network and IT infrastructure issues efficiently. Support configuration, deployment, and troubleshooting of client network environments. Implement and maintain knowledge management, documentation, and process improvements. Participate in recruitment, onboarding, and training of service desk staff. Support ITIL-aligned incident, change, and problem management processes. Skills & Experience Required Proven experience leading a service desk team within an MSP or managed More ❯

agreed SLAs. Pre-Sales Consultation: Collaborate closely with the Pre-Sales team to discuss and recommend the most suitable technology solutions and architectures for upcoming client projects. New Client Onboarding & Transition: Serve as the main point of technical contact for new clients immediately after a solution goes live. Manage support and bedding-in issues until the solution is fully transitioned More ❯

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 - £45,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for … someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project … it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building comprehensive onboarding plans, conducting project meetings (including onsite visits when needed), and ensuring every department plays their part at exactly the right time. You'll work directly with customers throughout the transition More ❯

AD Install, configure, and update operating systems and applications Maintain and troubleshoot office network equipment (routers, switches, Wi-Fi) Document issues and resolutions using a ticketing system Assist with onboarding/offboarding, including device setup and configuration Monitor system performance and escalate complex issues as needed Required Qualifications 13 years of experience in IT support or a related field Strong More ❯

with customers to understand requirements and translate them into SAP functionality. Manage inventory processes including cycle counting and stock control. Analyse system data to identify and implement improvements. Support onboarding of new customers into the warehouse system. Maintain and report on test matrices for system changes. Collaborate with international SAP teams to ensure system alignment. Provide operational support to warehouse More ❯

insights clearly to non-technical stakeholders. Familiarity with BI & AI tools is advantageous. Knowledge of insurance processes, products, or brokerage operations is desirable. Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes: Highly organised with the ability to manage multiple tasks and deadlines. Proactive, curious, and eager to identify improvements. Team player with strong interpersonal and communication More ❯

pace. Degree in a quantitative field or equivalent experience. Desirable: Knowledge of GB regulatory frameworks (e.g., codes, charging, queue management). Experience as a contractor/consultant with rapid onboarding and strong documentation. Interfaces Internal: Connections Strategy, Reform PMO, Operations, Digital & Data, Product Management External: Ofgem, DESNZ, Transmission Owners, DNOs, Connections Customers Business Capabilities Whole Energy System Awareness Effective Engagement More ❯

Role Provide Tier 1 and supervised Tier 2 IT systems support for the company’s users, devices, and internal network services, escalating complex issues as required Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory Support the purchase, setup, and installation of IT equipment as required Maintain an accurate inventory of all technology More ❯

both support teams and customers. Deliver internal IT project work, focusing on the deployment and management of IT and network infrastructure, and enhancing internal systems and security protocols. Conduct onboarding surveys for new IT customers, ensuring a seamless and professional experience while equipping the support team with the information needed to provide effective service. Work independently to find resolutions and More ❯

technology projects. Key Responsibilities: Provide IT helpdesk support to all users. Build and configure laptops, desktops, and mobile devices. Maintain and support IT systems, backups, and documentation. Assist with onboarding, inductions, and new technology rollouts. Work closely with the infrastructure team on technical projects. Skills & Experience: Strong knowledge of Microsoft 365, Windows OS, and Active Directory. Familiar with networking (DHCP More ❯

our accreditation services, assessment platforms, and internal operations. Hands-on Microsoft 365/Entra/Intune administration Must have done this themselves , not via enterprise teams. Policy creation, device onboarding, baselines, CA policies, user and group management, Teams, OneDrive and Sharepoint Management etc. Reporting to the Senior IT & Data Manager, the postholder will manage key suppliers, technical service partners, and More ❯

our accreditation services, assessment platforms, and internal operations. Hands-on Microsoft 365/Entra/Intune administration Must have done this themselves , not via enterprise teams. Policy creation, device onboarding, baselines, CA policies, user and group management, Teams, OneDrive and Sharepoint Management etc. Reporting to the Senior IT & Data Manager, the postholder will manage key suppliers, technical service partners, and More ❯

innovative FinTech and SaaS products that help businesses access cash faster and grow more effectively. The Role You will be part of a collaborative Business Development Team, responsible for onboarding suppliers to internal procurement Programmes and introducing them to new suites of data and SaaS platforms. These tools help suppliers improve cashflow and identify public sector tender opportunities to support More ❯

users. Collaborate with internal teams, including engineering and triage, to ensure prompt issue resolution. Monitor IoT and kitchen appliance system performance and report on key metrics. Assist in customer onboarding and training on IoT system usage. Proactively identify any issues within the data and maintain tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly and professionally More ❯

cybersecurity teams and local stakeholders to implement, monitor, and improve cybersecurity measures. Collaborate with engineering, operations, and maintenance teams to ensure secure system configurations and patch management. Support the onboarding of new digital assets, ensuring compliance with cybersecurity requirements from day one Skills & Qualifications Required: Degree in Information Technology, Engineering, or a related field. Some experience in a technology support More ❯

cybersecurity teams and local stakeholders to implement, monitor, and improve cybersecurity measures. Collaborate with engineering, operations, and maintenance teams to ensure secure system configurations and patch management. Support the onboarding of new digital assets, ensuring compliance with cybersecurity requirements from day one Skills & Qualifications Required: Degree in Information Technology, Engineering, or a related field. Some experience in a technology support More ❯

coach others. Resilience and adaptability in a fast-paced agile environment. A commitment to inclusivity, accessibility, and continuous learning Experience in agile product development would be an advantage, but onboarding and training will be provided. Why Join Us? Be part of a transformative programme shaping the future of UK health and social care research * Work in a supportive, collaborative environment More ❯

opportunities to drive company growth. Maintain and strengthen relationships with existing clients to ensure high levels of customer satisfaction. Collaborate with the customer service team to ensure seamless client onboarding and support. Develop and execute tailored strategies to meet client needs and objectives. Prepare and deliver compelling presentations and proposals to prospective clients. Monitor market trends and competitor activities to More ❯

term relationships with key stakeholders. • Deliver persuasive product presentations and tailored demonstrations. • Lead contract negotiations and close deals to drive revenue. • Collaborate with internal teams (Sales, Marketing, Product, and Onboarding) to ensure smooth client acquisition and handover. Skill & Experience • Proven success as a BDM or similar role in B2B SaaS, fleet, or vehicle compliance industries. • Demonstrated ability to consistently achieve More ❯

focussed, commercially minded environments. Key Responsibilities Manage and maintain the central data warehouse and associated pipelines. Ensure data quality and availability across customer, sales, and operational datasets. Support the onboarding and ingestion of third-party vendor data (e.g. Google Analytics). Troubleshoot and resolve data flow issues in a timely manner. Collaborate with analytics teams to improve data models and More ❯

devices, printers, and POS systems Managing tickets via ManageEngine/ServiceDesk Plus and keeping on top of SLAs Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Acting as a trusted point of escalation for complex incidents Working closely with Infrastructure and vendor teams to drive swift More ❯

there’s interest to continue, we’ll invite you to an interview with some of our key business leads. If successful, the final step will be to complete the onboarding process and background checks. We strive to ensure all our information, products, and services are accessible to everyone. If you need any adjustments to our processes to help you apply More ❯

key liaison for internal and external stakeholders, maintaining confidentiality at all times. Partner with other EAs and PAs across the business to ensure seamless coordination of leadership activities. Support onboarding for new starters and contributing to ad hoc projects and initiatives. Qualifications Proven experience supporting senior leaders in a complex, corporate organisation. Exceptional organisational skills with the ability to manage More ❯

Responsibilities: Provide Tier 1 and supervised Tier 2 IT systems support for the company’s users, devices, and internal network services, escalating complex issues as required. Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory. Support the purchase, setup, and installation of IT equipment as required. Maintain an accurate inventory of all technology More ❯

customers ? Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. ? Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client relationship. ? Assist other departments in resolving customer issues to help retain clients ? Prepare written presentations, customer demonstrations More ❯