1 to 25 of 281 Operations Management Jobs in the UK

Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for … and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member … of CAB and review/approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including More ❯

Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for … and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member … of CAB and review/approve CRs as required. Act as escalation point for IT operations issues and major incidents. Ensure incidents and service requests are managed to resolution. Assist in the planning and implementation of the infrastructure architecture including design, migration, integration and installation. Disaster Recovery Act as primary point of contact and escalation for DR activities including More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯

About the job As a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … industry best practices. Must Have: 8+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯

About the job As a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … industry best practices. Must Have: 8+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯

Transport Operations Manager for Patient Care Our Client is seeking to recruit a seasoned professional ideally with managing patients and their transportation and drivers. The position will organising and managing a team of circa 30 personnel in the team. This role will be worked over 2 shifts from Monday to Friday each ?" 6.00 am to 4.00 pm or 12.00 … important for success therefore you should maintain positive working relationships with others. Great service is paramount for our continued expansion and the trust of our partners. The role of Operations Manager is ensuring this is delivered consistently by using data metrics allied with staff development to affect a continuous improvement programme which allows us to retain staff and keep … scaling the business. You will have specific responsibility for the following: · The management of all staff within the operations group including the on and off boarding of staff, optimisation of shift times, holidays, sickness, absenteeism, and general performance. · Implementation of improved operational procedures across all shifts. This will include standardisation of ways to deal with call answering, customer More ❯

View more categories View less categories Sector Manufacturing Contract Type Permanent Hours Full Time Job Function Operations A rare opportunity to join an International Leader in Commercial Communication Infrastructure! How would you like to play a vital operational role within an internationally recognised, and established leader in the telecoms and technical infrastructure sector? Bright Side Recruitment Ltd is excited … passion, drive, and the positive energy coupled with a touch of humility. A natural leader who empowers others through confidence, without arrogance. As the business seeks to expand their operations into the dynamic UK marketplace, we are inviting applications from highly skilled, naturally intuitive, ambitious and experienced Operations Managers who instinctively lead with passion to actively steer and … oversee operations during this exciting phase of growth. The successful applicant will be the company's major foundation to their UK operations. The Role As Operations Manager, you will report to and work directly with the Managing Director of the business, playing a key role in establishing and optimising the operational processes in the UK. You will be More ❯

Flexible (Blend of company offices, client sites, and remote work) Remuneration : Salary of up to £85, per annum Responsibilities : Be the driving force behind the technical implementation of Service Management and Service Integration and Management solutions using the ServiceNow Platform for our clients. Collaborate with a dedicated team to co-design and develop innovative ServiceNow applications, solutions, and … environment and contribute to estimating release effort. Apply your knowledge of relational databases and experience working with LDAP, AD, SSO, Email Infrastructure, and Web Services. Demonstrate proficiency in IT Operations Management (ITOM) and experience with IT Service Management (ITSM), Human Resources (HRSD), and Customer Service Management (CSM) would be advantageous. Obtain SC clearance, as it is … written and verbal. Excellent attention to detail. Understanding of relational database concepts. Knowledge and experience in working with LDAP, AD, SSO, Email Infrastructure, and Web Services. Experience in IT Operations Management (ITOM) and certifications such as ServiceNow CSA, Certified Application Developer, ITIL Foundation, ServiceNow Platform Implementation Specialist, Common Service Data Model (CSDM), Configuration Management (CMDB), and Automated More ❯

development or technology leadership roles; Experience in implementing complex, highly configurable technologies, preferably ServiceNow Customer and Industry Workflow Solutions; Advanced proficiency in core ServiceNow modules (App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery); Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development More ❯

enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze … service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end-user computing environments, including hardware and software troubleshooting. L3 Admin, the … O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders More ❯

enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze … service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end-user computing environments, including hardware and software troubleshooting. L3 Admin, the … O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders More ❯

have resided continuously within the UK for the last 5 years. Responsibilities: Technical Development: Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … user interfaces. Configure and enhance the Next Experience UI for tailored interactions. Use UI Builder and Service Portal to deliver role-based dashboards and custom workflows. Integration and Data Management: Integrate ServiceNow with external systems (e.g., CRMs, HR systems) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure data integrity across systems. Experience required: Proven experience More ❯

the Global Corporate Network, with a strong emphasis on business and end-user outcomes. This role will manage the performance, focus, and quality of our outsourced partner responsible for operations and support, ensuring alignment with business objectives and high levels of user satisfaction. The Senior Manager GCN & MS will act as the key liaison between internal teams and the … delivery, continuous improvement, and strategic alignment with Global Corporate Network goals. Key accountabilities Performance and progress in the following areas will be the priorities for this position: Outsourced Partner Management Manage the operational day-to-day relationship with our partner, ensuring service delivery meets expectations. Establish clear reporting structures with the partner, focusing on operational excellence and optimal business … Oversight Collaborate with the outsourced partner to ensure compliance with security protocols, data protection policies, and regulatory requirements. Regularly review and validate the security measures in place, including access management within IT systems, to protect sensitive information. Conduct periodic audits and security reviews, working with the partner to implement improvements where necessary. Asset and License Management Work with More ❯

requirements, prioritise features, and ensure the platform meets evolving business needs. Roadmap Development: Define and maintain the ServiceNow product roadmap, ensuring alignment with organisational strategy and technology trends. Project Management: Oversee the delivery of ServiceNow projects, ensuring they are completed on time, within scope, and to budget. Vendor Management: Liaise with ServiceNow and third-party vendors to manage … licences, upgrades, and support agreements. Change Management: Lead change management activities, including communication, training, and adoption strategies to maximise user engagement. Performance Monitoring: Track and report on platform performance, user satisfaction, and ROI, using data to inform future enhancements. Compliance & Security: Ensure the platform adheres to relevant compliance, security, and data privacy standards. Continuous Improvement: Stay abreast of … The successful candidate will have: Proven experience as a Product Manager, ideally with direct responsibility for ServiceNow or similar enterprise platforms. (5+ years preferred) Strong understanding of IT Service Management (ITSM), IT Operations Management (ITOM), and/or IT Business Management (ITBM) processes. Demonstrable experience in stakeholder management, requirements gathering, and translating business needs into More ❯

that optimize productivity and satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules More ❯

Associate Director Infrastructure Service Operations EMEA Join to apply for the Associate Director Infrastructure Service Operations EMEA role at Simpson Thacher & Bartlett LLP Associate Director Infrastructure Service Operations EMEA Join to apply for the Associate Director Infrastructure Service Operations EMEA role at Simpson Thacher & Bartlett LLP Simpson Thacher & Bartlett LLP is one of the world’s … provides coordinated legal advice and transactional capability to clients around the globe. Description/Job Summary Simpson Thacher is seeking a highly motivated and experienced Associate Director of Infrastructure Operations to play a crucial role in the efficient and effective execution of our operational strategies. Reporting directly to the Associate Director of Business Services and Transformation, this individual will … be instrumental in optimizing processes, managing key projects, and ensuring seamless day-to-day operations across European and APAC regions. The ideal candidate will be a strategic thinker with a proven track record of driving engineering and operational excellence, leading cross-functional teams, and implementing impactful improvements. This role requires a blend of strategic thinking, hands-on execution, and More ❯

Information Technology Operations Manager Join to apply for the Information Technology Operations Manager role at Enstar Group Information Technology Operations Manager Join to apply for the Information Technology Operations Manager role at Enstar Group Get AI-powered advice on this job and more exclusive features. Responsible for overseeing the day-to-day operations of the … IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for Cloud infrastructure operations. Ensure all requests and escalations from users for … and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with maturing IT service management principles including governance, policies, processes, procedures, and standards. Identify opportunities for optimisation, automation, and process improvements. Assist with implementation of cloud automation and optimisation initiatives. Act as key member More ❯

Service Delivery Manager to join their Technology Services function on an initial 12-month fixed-term basis. This is a hybrid role that sits between Service Delivery and Helpdesk Management where you’ll play a hands-on role in managing day-to-day IT service operations across their UK and European offices, ensuring a high level of service … run. They’ve got the complexity of a multi-site, multi-national setup, but without the red tape of a large corporate. Core Responsibilities: Lead the day-to-day operations of the internal IT support team Act as the main escalation point for service-related incidents, making sure issues are routed and resolved quickly Maintain oversight of core ITSM … processes which includes - incident, request, and change management Participate in weekly delivery/change meetings, helping to shape the approach and assess business impact Guide operational tooling improvements and help prioritise internal service enhancements Manage relationships with suppliers for hardware, mobile, and connectivity reviewing contracts and spend What They’re Looking For: Experience in IT Service Delivery or Helpdesk More ❯

complex, cross-functional projects within our manufacturing IT ecosystem. This role will focus on the end-to-end delivery of integrated systems, including Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM), and supporting IT infrastructure. The successful candidate will ensure seamless integration and alignment of these systems with our … the planning and execution of comprehensive IT programs, ensuring alignment with business goals and objectives. Develop detailed project plans encompassing scope, timelines, resources, risks, and dependencies. • Collaborate with senior management to define program goals, prioritize initiatives, and ensure strategic alignment across IT systems. System Integration & Architecture Oversee the integration of ERP, PLM, MES, MOM, and IT infrastructure, ensuring cohesive … practices in system design and integration. Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. • 5+ years of experience in IT program or project management, with a proven track record of successfully delivering complex technology projects. • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). • Experience More ❯

complex, cross-functional projects within our manufacturing IT ecosystem. This role will focus on the end-to-end delivery of integrated systems, including Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM), and supporting IT infrastructure. The successful candidate will ensure seamless integration and alignment of these systems with our … the planning and execution of comprehensive IT programs, ensuring alignment with business goals and objectives. Develop detailed project plans encompassing scope, timelines, resources, risks, and dependencies. • Collaborate with senior management to define program goals, prioritize initiatives, and ensure strategic alignment across IT systems. System Integration & Architecture Oversee the integration of ERP, PLM, MES, MOM, and IT infrastructure, ensuring cohesive … practices in system design and integration. Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. • 5+ years of experience in IT program or project management, with a proven track record of successfully delivering complex technology projects. • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). • Experience More ❯

Kingdom for the last 5 years. You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules More ❯

Kingdom for the last 5 years. You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules More ❯

Kingdom for the last 5 years. You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules More ❯

Kingdom for the last 5 years. You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee … Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules More ❯