enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze … service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end-user computing environments, including hardware and software troubleshooting. L3 Admin, the … O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders More ❯
enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. Key areas of responsibility: Service Delivery & Operational Excellence Manage day-to-day operations of IT services, including servers, networks, and end-user computing systems. Drive service level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze … service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of server infrastructure and networks. Manage end-user computing environments, including hardware and software troubleshooting. L3 Admin, the … O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are met. Regularly communicate with stakeholders More ❯
complex, cross-functional projects within our manufacturing IT ecosystem. This role will focus on the end-to-end delivery of integrated systems, including Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), Manufacturing OperationsManagement (MOM), and supporting IT infrastructure. The successful candidate will ensure seamless integration and alignment of these systems with our … the planning and execution of comprehensive IT programs, ensuring alignment with business goals and objectives. Develop detailed project plans encompassing scope, timelines, resources, risks, and dependencies. • Collaborate with senior management to define program goals, prioritize initiatives, and ensure strategic alignment across IT systems. System Integration & Architecture Oversee the integration of ERP, PLM, MES, MOM, and IT infrastructure, ensuring cohesive … practices in system design and integration. Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. • 5+ years of experience in IT program or project management, with a proven track record of successfully delivering complex technology projects. • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). • Experience More ❯
complex, cross-functional projects within our manufacturing IT ecosystem. This role will focus on the end-to-end delivery of integrated systems, including Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), Manufacturing OperationsManagement (MOM), and supporting IT infrastructure. The successful candidate will ensure seamless integration and alignment of these systems with our … the planning and execution of comprehensive IT programs, ensuring alignment with business goals and objectives. Develop detailed project plans encompassing scope, timelines, resources, risks, and dependencies. • Collaborate with senior management to define program goals, prioritize initiatives, and ensure strategic alignment across IT systems. System Integration & Architecture Oversee the integration of ERP, PLM, MES, MOM, and IT infrastructure, ensuring cohesive … practices in system design and integration. Experience Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. • 5+ years of experience in IT program or project management, with a proven track record of successfully delivering complex technology projects. • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project). • Experience More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Peaple Talent
role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day to day IT operations along with maintaining very high standards of IT service delivery safeguarding the IT infrastructure. Role and responsibilities Strategy Implementation: Execute and oversee the existing IT strategy in alignment with … ensuring effective and timely delivery of IT projects. Team Leadership: Manage and mentor a team of IT professionals, including the Service Desk Manager, Service Delivery Manager, and IT Security & Operations Manager. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices. … Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs and comply with established SLAs. Implement best practices for IT service management and continuous improvement. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems. Ensure compliance with relevant regulations and manage operational risks effectively. Stakeholder Engagement: Collaborate with senior managementMore ❯
Social network you want to login/join with: Information Technology Operations Manager, newport, wales col-narrow-left Client: Peaple Talent Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Peaple Talent have partnered with a leading professional service company … role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day to day IT operations along with maintaining very high standards of IT service delivery safeguarding the IT infrastructure. Role and responsibilities Strategy Implementation: Execute and oversee the existing IT strategy in alignment with … ensuring effective and timely delivery of IT projects. Team Leadership: Manage and mentor a team of IT professionals, including the Service Desk Manager, Service Delivery Manager, and IT Security & Operations Manager. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices. More ❯
strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and Operations Manager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and develop … department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core … HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations, ensuring alignment with local laws and industry best practices. Act as the primary HR contact for employees globally, providing consistent support across regions. More ❯
One of our large Financial clients is currently looking for an IT Messaging Support Engineer with experience in Real Time Messaging, Skype for Business, Mattermost/Symphony. The Collaboration Operations Support Analyst is responsible for supporting the Unified Communications collaboration environment. This role involves application analysis, daily operationsmanagement, handling critical client escalations, and managing production changes … SQL Database, networking & voice technologies. Knowledge of Linux servers, networking, and storage technologies. Experience with virtual platforms (client and server) and Microsoft Office products. Experience with incident, change & problem management disciplines and Remedy ITSM. Desired Skills/Experience Telephony and network experience. ITIL Certification and understanding of ITIL principles, functions, and processes is a plus. Job Responsibilities: Support IT More ❯
team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT OperationsManagement (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor's capability roadmap. Representing … of Concept and Proof of Value initiatives to assess the feasibility and desirability of new features and capabilities. Support Change Initiatives : Advocate for the digital enablement of IT Service Management and IT OperationsManagement, including the introduction of AI-driven workflow automation. About you ServiceNow Expertise : A deep understanding of ServiceNow ITSM and ITOM modules, including Incident … Problem, Change, Request, Knowledge Management, Event Management, Service Mapping, and AIOps. Familiarity with ServiceNow's platform architecture, scripting, and integration capabilities is essential. Certifications : Required certifications include ServiceNow Certified Implementation Specialist (ITSM & ITOM) and SAFe Product Owner/Product Manager (POPM). ITIL 4 Foundation or higher is also required, with a preference for ServiceNow Certified System Administrator More ❯
enterprise IT security architecture. Defining and enforcing technical security standards and operational policies. Driving “Security by Design” in relevant business areas. Integrating IT Security into IT processes (IT service management, IT operationsmanagement). Establishing IT security in projects (security concepts, security reviews) and overseeing the whole project portfolio regarding security relevance and priorities. Establishing processes for … security operations, including running the security operations center/cyber defence center. Managing the international IT security organization and its team of security experts. Coordinating external IT security suppliers and operators. Planning and performing technical and procedural IT Security audits in the areas of architecture, engineering, and operations. Reporting vulnerabilities and technical risks to the CIO and CISO. … etc.). Profound knowledge of security norms and standards (ISO 27001, NIST, CIS, GMP). Profound knowledge of enterprise IT Security solutions. Strong experience in Security monitoring/Security Operations Centre (SOC). Thrives on change, showing an ability to constantly develop IT security. Ability to build relationships and interact effectively with internal and external parties. Excellent communication skills More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
including suppliers) as coordinated by Quality Management. Deploying and assessing product quality assurance processes and identify areas for improvement; Ensuring the correct interface and support to Programmes, Engineering and Operationsmanagement teams for all product assurance matters. What are we looking for? Minimum HNC/HND in Engineering or Quality Assurance Practitioner of current QA problem solving and … quality assurance, or a similar role. Strong communication and interpersonal skills. Strong analytical and problem-solving skills, ability to run reports in Excel, use SAP QM system, and document management tools. An ability to implement quality standards and monitor quality performance. Here's what's in it for you This is a great opportunity to join a vibrant and More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Circle Group
Senior IT Operations Manager - Cardiff Senior IT Operations Manager with strong operational IT experience in heading up an IT team across several areas including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They … s supporting this alongside the Director of IS. Experience Required: Experience in a similar senior IT role i.e. Head of IT/Head of IT Services/Senior IT Operations Manager Hands-on operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT … operationsmanagement Experience within the legal sector or a professional services environment would be a bonus Ability to implement and lead large-scale IT projects Experience working in a Microsoft Cloud environment The role: Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft More ❯
Join to apply for the Senior Manager -Knowledge & Asset Management role at PwC 3 months ago Be among the first 25 applicants Join to apply for the Senior Manager -Knowledge & Asset Management role at PwC Get AI-powered advice on this job and more exclusive features. Job Description & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware. Working … address and resolve issues in a timely and efficient manner through a variety of mediums/channels. The guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels. Our Information Technology Service Management (ITSM) team helps develop and drive service management processes, workflows and support tools to More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Head of Business Administration Job Purpose: We are seeking an experienced and strategic Head of Business Administration to lead administrative operations across our European offices. This multifaceted role encompasses oversight of Health & Safety, Information Technology (IT) coordination, Legal Compliance, and Fleet Management. The successful candidate will play a central role in ensuring operational consistency, regulatory compliance, and cost-efficient … support functions across multiple locations. Reporting to: CFO Direct Reports: 4 Key Responsibilities: Business Administration & Office Operations: Lead and optimize administrative and facilities management across multiple European locations. Serve as the main point of contact for office-related operations, ensuring consistency, efficiency, and compliance. Manage vendor relationships, service contracts, and office budgets in collaboration with finance and … GDPR and local legislation. Coordinate documentation, internal audits, training programs, and process updates as required. Monitor changes in legal and regulatory frameworks that may impact business operations. European Fleet Management: Oversee the management and optimization of company vehicles across all European operations. Ensure compliance with local vehicle laws, insurance, maintenance schedules, emissions regulations, and leasing agreements. Track and More ❯
Security Manager will oversee the organisation’s security and data infrastructure, with a focus on technical aspects to ensure robust protection of information systems. This position involves managing security operations, implementing security measures, and leveraging Microsoft Azure’s security features to safeguard the organization’s data and infrastructure. Key Responsibilities: Security OperationsManagement: Be the Technical Expert … procedures, and protocols Actively engaged in continuous monitoring and protection of networks, systems, and applications Technical Security Implementation: Design, implement and support new and existing security solutions. (Privileged Access Management, Vulnerability Management, Threat Intelligence, etc) Expert in Microsoft Azure’s security tools and services. (Entra, Privileged Identity Management, conditional access, Microsoft defender, Sentinel, etc) Perform security input … and guidance on tools being adopted within the organisation. Oversee and assess the outputs of the vulnerability management platforms to effectively identify and mitigate vulnerabilities Ensure documentation of all solutions and designs are up to date, including technical design documents and associated policies, procedures and processes Azure Security Management: Utilize Microsoft Azure’s security features, including Azure Security More ❯
Reportingto the Chief Operating Officer, and working closely with Meresides five Partners,you will lead and manage all medications related services and operations acrossour three-practice group. You will be a pivotal member of the Group Operationsteam, also contributing to the wider strategic direction and culture of theorganisation. Thisis a new role, bringing our dispensaries, drugs procurement, medicinestechnicians, and … cross-team culture to eliminate silos and create a seamlesspatient experience, while diplomatically managing stakeholder relationshipsthat balance clinical appropriateness with commercial sustainability. Main duties of the job Leadership, Team Management & Culture Financial Performance & Commercial Oversight Technology & Innovation Stakeholder Management & Strategic Liaison About us Mereside Medical is a flourishing group of three EastCambridgeshire practices in Ely, Haddenham and Soham … one of the two local PCNs and are represented in both. Job responsibilities Thisis a unique opportunitywithin General Practice. As a Group we have moved away from the traditionalPractice Management model and developed a diversified Operations Team with thefollowing specialist functions to work alongside you to deliver your objectives: PracticeOperations ClinicalOperations QualityImprovement Finance People & Culture Digital and Estates More ❯
predominantlyg an experienced SC cleared IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. This is an initial 3 month contract which is highly likely to extend and is predominantley remote with perhaps 1 - 2 days per week on site in Porton Down. … This role is inside IR35 so will require working via an FCSA accredited umbrella company. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM … protocols, and cloud discovery methods. *Ability to conduct technical assessments and produce detailed solution architectures. *Familiarity with integrations between ServiceNow and third party ITOM tools. *Excellent communication and stakeholder management skills. *Experience facilitating workshops and presenting technical concepts to non-technical audiences. *Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications: * CIS - Discovery * CIS - HAM * ITIL More ❯
predominantlyg an experienced SC cleared IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. This is an initial 3 month contract which is highly likely to extend and is predominantley remote with perhaps 1 - 2 days per week on site in Porton Down. … This role is inside IR35 so will require working via an FCSA accredited umbrella company. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications: CIS - Discovery CIS - HAM ITIL More ❯
make the world work better for everyone. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this … may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship … management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT OperationsManagement (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed team Understanding of broad, macro-level business IT needs for a prospective client Travel up to 50% (depending on geography/region More ❯
Telford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT OperationsManagement or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT OperationsManagement or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯