1 to 25 of 33 Performance Management Jobs in the Midlands

Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

in leading the smooth transition of contracts and FM systems, ensuring high standards and seamless operations. You will have the opportunity to work collaboratively with cross-functional teams, driving performance, managing suppliers, and implementing innovative solutions to enhance our services. With a focus on communication, problem-solving, and data analytics, you will contribute to our goal of delivering exceptional … propose enhancements to improve our capabilities. Your role will also involve establishing commercial impact and requirements of supplier changes, validating contractual payments, ensuring accurate FM system information, monitoring supplier performance, and effectively communicating updates and risks to stakeholders. Who you are You are an experienced professional with a strong background in systems management, contract management, and project … for Sainsbury's Group FM. Your creative thinking, problem-solving skills, and data analytics abilities enable you to identify root causes, trends, and opportunities for process enhancements. Strong systems management, contract/project management, and performance management skills, along with exceptional communication and problem-solving abilities, will be vital in ensuring the success of this role More ❯

sustainable design solutions for leading public and private sector clients. The role provides a variety of interesting projects, opportunities for career progression and will combine technical delivery and deliverables management with hands-on design work. We are seeking to locate a career minded Principal Engineer who has gained proven work experience in leading the design and management of … would manage the delivery of projects to meet budget, timeframe and quality targets, meeting or exceeding client expectations, work on bidding, support the growth of our team through line management and mentoring, and be an active member of our Community of Practice which aims to improve standardisation and quality. Role accountabilities: Reporting to the Technical Director/Associate Technical … Director, you will be responsible for leading project teams and supporting the wider growth strategy of the Enabling Infrastructure team with line management responsibilities. You will lead by example through the successful delivery of infrastructure, highways and drainage projects. Project duties will include the preparation of design solutions at various stages of a project; production management of drawings More ❯

Location Birmingham, London, Reading, Slough Job Family Digital & Technology Job Type Full Time Posted Date 24-Jul-2025 Ref # 68369 We have an excellent new role for a Performance and Analytics Designer to join our Core Engineering Data Platforms team. This is a key role to develop internal data sources and tools to continuously improve and enhance performance investigation models, KPIs, reports and data visualisations that provide insights into the efficacy and performance of Data Access and Packet Core network components. You will support performance investigations, trending and analysis of all services that the Data domain look after. You will have access to our existing tools, including PrOptima, Foresight, GCP Tools, SQL and the Tableau … reporting system. These data feeds to these systems come from a multitude of sources and network probes within our data core network. Key Responsibilities Responsible for enhancing all the performance reporting for the Data Access and Packet Core teams using the Foresight and Tableau data visualisation platform and the ingest of data and reports from a PrOptima/Foresight More ❯

Manager - Modular Platforms Location: Nottingham, UK Start date: 01/09/2025 - 31/03/2026 Rate: £ tbc Hours: 37.50 per week Key Job Responsibilities Project Delivery & Management: Deliver projects to agreed parameters (scope, time, budget, quality). Define and manage resources and project plans. Monitor and report on risks, issues, dependencies, and variances. Review outcomes and … continuously improve delivery processes. Operational Assurance: Establish and maintain formal assurance practices. Conduct reviews and audits, identify issues, and provide remedial actions. Monitor overall portfolio health and provide performance insights. Customer Focus: Promote a customer-first mindset across delivery. Ensure projects deliver positive client and consumer outcomes. Strive to exceed customer expectations. People & Performance: Lead and mentor project … team members (indirectly). Encourage high performance and a can-do culture. Support performance management through project-based objectives. Governance & Risk: Ensure compliance with regulatory and internal governance requirements. Proactively identify and mitigate risks. Promote awareness and adherence to company policies and operating models. Skills & Experience Required Proven project management expertise across technical and business initiatives. More ❯

the standard, guiding the QA team's journey and approach. Organizes QA Team resource allocation supporting shifts across projects as new requirements arise and priorities change. Azure support and management (Dashboard management, updating work item type fields, adding in custom parameters, Housekeeping). Guides projects and tasks of the QA's that report to them on a day … to-day basis. Validates test plans Leads test briefings/debrief Partners with QA management on Test Strategy for key projects. Using years of experience, testing skill, business knowledge and understanding of customer processes and needs to: Guides and supports the QA team through testing and learning, Guides, aids, and supports cross functional teams (e.g., Dev, Business Analysis) through … the team. Testing research (attending seminars, reading blogs, keeping up to date with latest trends and ideas within testing and development, report back on and absorbing lessons where appropriate.) Performance management Interviewing and supporting new starters/additions to the team: Organizing and running Interviews. Onboarding of new employees. Owning the QA Training program. Supporting the training and More ❯

and infrastructure are available 24/7/365, while all interactions with third parties are conducted within the agreed SLAs. Some operational processes you will help oversee include: Management of Azure Use of Terraform to deploy to Azure Backup management Service alerting and monitoring Performance management of live services New service commissions and decommissions Disaster …/recovery tests Third-party management and escalation Patch management Firmware upgrades How will I know if I am right for this role? To succeed, you'll be a strong problem solver, communicator, team player, and collaborator. You'll recognize the importance of building effective working relationships across the Society to help deliver our Purpose. As a cloud … computing expert, you'll bring proven experience in disaster recovery (DR), supplier management, and data backup, helping to strengthen both our people and infrastructure capabilities. We're looking for talented, positive people from all walks of life. We're ready to help you develop your existing skills with the right coaching and guidance, offering a fantastic springboard into a More ❯

This role will have a quality assurance and developmental role, which will include devising and undertaking audits of service delivery. In addition to staff coaching regarding the use of performance outcomes within treatment to measure progress and devising and delivering training and workshop sessions to promote best practice Where: Hatfield Hours: Full time, 37.5 per week Full Time Salary … at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Key Responsibilities: Data Management: Ensure all data requirements for a portfolio of contracts are met efficiently and effectively. Team Leadership: Provide effective line management and supervision to Data Administrators. Data Integrity: Oversee … the daily input of accurate data into local databases, CGL case management system (CRiiS), and NDTMS. Reporting: Interpret and utilise internal and external reports to ensure accurate reflection of activities. Compliance: Ensure timely and high-quality data submissions, such as NDTMS or Social Value Portal. Operational Alignment: Work closely with the Deputy Services Manager to integrate data systems with More ❯

eligibility for SC. To be considered for this role should be able to demonstrate significant experience of all BASIS areas including Monitoring using SAP Solution Manager and other toolsets, performance management, backup and recovery and HA/DR, transport management, database administration and management, and be experienced in change control processes and procedures as well as More ❯

. Whilst the core focus of the role is to develop and grow existing accounts, there will be opportunity for business development in securing new accounts. Key Responsibilities: Account Management Formulate and implement an account management plan for existing clients to deliver annual plan revenue growth and targets. Develop and maintain strong, long-term relationships with key senior … and influencing Finance stakeholders at partner institutions. Serve as the escalated point of contact for HE accounts, ensuring client satisfaction and contract retention. Lead the process of delivering regular performance reviews and strategic planning meetings with clients. Influence clients to make greatest use of the platform services to deliver funding across the institution. Strategic Growth Collaborate with internal teams … outcomes. Support onboarding and training of new team members, sharing best practices and market insight. Ensure consistent standards of client engagement, reporting, and account planning across the team. Revenue & Performance Management Achieve and exceed individual and team sales targets, growth KPIs, and client retention metrics. Ensure accurate CRM records are maintained, forecasting, and reporting on account and team More ❯

animal welfare and resilience to animal-borne disease. As the Programme Delivery Partner, across an initial five-year period, Mace will provide a full suite of project and programme management services, as well as PMO and planning, cost and commercial management and business advisory capabilities. The Mace team will be responsible for identifying and implementing innovative solutions such … tailored contracting strategies and advising on delivery requirements such as constructability and logistics. Role: Based onsite in Weybridge 3 days a week you will be responsible for the Information Management (IM) discipline for client projects/programmes, ensuring efficient information management and successful project/programmes. Executes IM function to defined strategy, plans and processes and in line … implementation and development of the Common Data Environment (CDE). Contributes to global Digital Centre of Excellence including body of knowledge, processes, case studies. Responsible for coordinating activities ensuring management and successful project/programmes. Coordinates work activities to achieve agreed objectives and provide performance management, development and coaching. Works collaboratively towards the common goal of net More ❯

for their innovative approach and commitment to excellence in their field. Job Description Collaborate with senior leaders to align HR strategies with business goals. Provide expert guidance on talent management, succession planning, and workforce development. Lead organisational change initiatives to support business transformation. Analyse HR metrics and provide insights to drive decision-making. Manage employee relations issues, ensuring compliance … with employment law. Support the implementation of performance management frameworks. Develop and deliver HR policies that promote an inclusive workplace culture. Act as a trusted advisor to management on complex HR matters. The Successful Applicant A successful Senior HR Business Partner should have: Proven experience in a senior HR role within the Tech, ideally SaaS. Strong knowledge … of employment law and HR best practices. Expertise in organisational development and change management. Excellent stakeholder management and influencing skills. A CIPD qualification or equivalent professional certification. Ability to work strategically while maintaining attention to detail. A proactive and solutions-focused approach to challenges. What's on Offer A competitive salary of £85,000 per annum. Comprehensive benefits package More ❯

at scale. Champion accountability, quality assurance, and continuous improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service More ❯

You will be responsible for developing and maintaining robust project schedules across multiple high-profile rail programmes, as well as leading a team of planners, providing mentorship, guidance, and performance management to drive consistent planning excellence across the board. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis … leading and developing high-performing planning teams. Key Requirements: Advanced proficiency in Primavera P6, with the ability to develop, manage, and analyse complex project schedules. Proven leadership and people management skills, with experience mentoring junior planners and managing planning teams. Proven experience planning large-scale infrastructure projects, ideally within the rail sector, with values up to a3100 million. Excellent … stakeholder communication and engagement abilities, with a track record of collaboration across project management, engineering, and commercial teams. Commitment to continuous improvement, with a proactive approach to planning innovation and process optimisation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an More ❯

You will be responsible for developing and maintaining robust project schedules across multiple high-profile rail programmes, as well as leading a team of planners, providing mentorship, guidance, and performance management to drive consistent planning excellence across the board. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis … leading and developing high-performing planning teams. Key Requirements: Advanced proficiency in Primavera P6, with the ability to develop, manage, and analyse complex project schedules. Proven leadership and people management skills, with experience mentoring junior planners and managing planning teams. Proven experience planning large-scale infrastructure projects, ideally within the rail sector, with values up to £100 million. Excellent … stakeholder communication and engagement abilities, with a track record of collaboration across project management, engineering, and commercial teams. Commitment to continuous improvement, with a proactive approach to planning innovation and process optimisation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an More ❯

Finance team and play a pivotal role in our data processing and reporting capabilities. This is an exciting opportunity to contribute to the rollout of Jedox, our new financial performance management system, and help drive innovation within the business. Why Join? They are at the beginning of our Jedox implementation, and now is the perfect time to become More ❯

complexities of the business whilst building rapport with your networks across all business areas. You'll be a strong self-motivated people manager with effective communication, problem solving and performance management skills. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all More ❯

responsibility for automation strategies covering unit, integration, system, and non-functional testing (NFT). Design and implement a scalable QA operating model and team structure, including onboarding, mentoring, and performance management of internal QA staff. Direct testing across multiple streams including Operational Acceptance Testing (OAT) , User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) . Own and maintain More ❯

and techniques to develop solutions that put the user and user experience first. Assist the principal developer with team organisation, motivation, and assessment. This will include recruitment, development, and performance management of team members. As part of the technical steering team the role holder will also manage the definition and implementation of departmental technical development and test strategy More ❯

and techniques to develop solutions that put the user and user experience first. Assist the principal developer with team organisation, motivation, and assessment. This will include recruitment, development, and performance management of team members. As part of the technical steering team the role holder will also manage the definition and implementation of departmental technical development and test strategy More ❯

and techniques to develop solutions that put the user and user experience first. Assist the principal developer with team organisation, motivation, and assessment. This will include recruitment, development, and performance management of team members. As part of the technical steering team the role holder will also manage the definition and implementation of departmental technical development and test strategy More ❯

and techniques to develop solutions that put the user and user experience first. Assist the principal developer with team organisation, motivation, and assessment. This will include recruitment, development, and performance management of team members. As part of the technical steering team the role holder will also manage the definition and implementation of departmental technical development and test strategy More ❯

disciplinary development team using an Agile, iteration-based approach to maximise effectiveness and ensure successful project outcomes. Maintain high levels of motivation within your team by providing clear guidance, performance management, and identifying training or development needs as they arise. Oversee the technical development of IT changes and projects, ensuring code quality through best practices such as Continuous More ❯

Are you energised by solving real business problems and uncovering operational inefficiencies? Do you thrive in a high-performance culture where you're coached to grow, not micromanaged? As an Account Executive, you'll take full ownership of your territory, working consultatively with businesses to streamline operations and drive meaningful transformation through our innovative ERP technology. The Role at … to Client Sites/Events as Required Up to £75,000 Base DOE (OTE £105,000+) including car allowance Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS … years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the More ❯

Leading Oracle Practice Driving Finance Transformation at Scale Our client - a globally recognised Big 4 consultancy - is seeking a highly experienced Oracle EPM Solution Architect to lead enterprise-wide performance management transformations powered by Oracle Cloud. This is not just a delivery role. It's a strategic leadership opportunity at the heart of a forward-thinking Oracle practice. … ERP and data ecosystems. Strategic Advisory - Engage C-level stakeholders, shape strategic roadmaps, and provide trusted counsel on finance transformation. Delivery Leadership - Oversee solution design, integration, governance, and risk management across global programmes. Team Leadership - Lead and mentor high-performing onshore and offshore teams to deliver with excellence and consistency. Practice Growth - Actively contribute to business development, pre-sales … Oracle EPM practice. What You Bring Deep technical expertise across the Oracle EPM Cloud suite, with a focus on architecture, integration, and data management. A strong understanding of enterprise performance processes (e.g., FP&A, close & consolidation, reconciliation). A proven track record in delivering large-scale Oracle EPM programmes in a consulting or advisory capacity. Demonstrated success in stakeholder More ❯