1 to 25 of 90 Performance Metrics Jobs in the Midlands

delivery Utilise your expertise in fraud operations to establish robust detection and prevention mechanisms, protecting both the organisation and our members Establish and monitor performance metrics to measure success and identify areas for improvement Lead, mentor, and develop the member operations and member experience teams, fostering a positive … and reduce response times Collaborate with other departments, including Marketing, Commercial, and Product, to ensure a cohesive customer experience Track and report on financial performance and savings from operational initiatives What You’ll Bring Prior success managing large teams within a contact centre, driving performance metrics in More ❯

Partners, including the provision written business proposals, business plans and on-boarding documentation. Plan & Review • Understand the Vendor’s business including core strategy, financial performance, business/growth goals and total UK revenue (including Arrow ECS’s share of wallet by revenue and product mix). • Management of Soft … the Vendors products, services and solutions into the existing Partner base. • Conduct monthly 1-1 business reviews with your named Vendors to ensure key performance metrics and objectives set out in the Generic Vendor Business Development Plan are on track. Relationships • Position Arrow ECS to become the trusted … as well as the management of their external and internal sales team. Coach and mentor them to assist them in achieving their responsibilities. • Ongoing performance management to include the identification of skills shortages, provision of feedback and future development opportunities. • Set/Agree sales targets for team and approve More ❯

of the QMS and implement improvements to optimize processes. Work cross-functionally to ensure all departments follow established quality standards and practices. Analyse quality performance metrics and identify areas for improvement. Facilitate PFMEAs. Training and Support: Provide QMS training to staff and ensure proper understanding of quality requirements … Documentation Control and Reporting: Manage and control all quality-related documentation, ensuring it is accurate, secure, and compliant with regulations. Track and report key performance indicators (KPIs) for QMS performance and quality initiatives. Prepare detailed reports for senior management on quality trends, audits, and improvement initiatives. Problem Solving More ❯

innovative platforms. Your Day-to-Day Responsibilities: Campaign Management : Plan, execute, and optimise paid shopping campaigns across platforms such as Google Ads (Standard Shopping, Performance Max), Meta Advantage+ Catalogue Ads, TikTok Shop, Pinterest Shopping, and more. Feed Optimisation : Oversee and maintain product feeds, ensuring accuracy, optimisation, and localisation via … Collaboration : Work closely with the e-commerce and creative teams to ensure product imagery, pricing, and descriptions align with best practices for ad formats. Performance Monitoring : Track key performance metrics (ROAS, CPA, CTR, CVR) and provide actionable insights and recommendations. A/B Testing : Implement A/… in unison with SEO, CRM, and organic social teams to drive a cohesive marketing strategy. Skills for Success: Proven ability to manage paid media performance across multiple digital channels. Experience in supporting client growth with digital strategy and campaign execution. Confidence in managing campaigns across a variety of platforms. More ❯

forecasting. Key Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve revenue and growth objectives. Establish and manage clear goals and performance metrics to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective management … of the sales cycle from lead generation through to contract finalization. Monitor and report on key performance indicators, providing insights to senior leadership. Stay abreast of UK government digital transformation initiatives, procurement trends, and technological advancements. Analyse competitor activities and adjust sales strategies to maintain a competitive edge. Represent More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

tools and technologies to support data-driven decision-making Conduct regular training sessions on data management best practices and tools for internal teams Search performance & analytics: Monitor and analyze search performance metrics, utilizing analytics tools to optimize search functionality Focus on improving search relevancy, tuning search algorithms … and optimizing search configurations based on analytics Develop and maintain regular audits and performance reports to measure search success and areas for enhancement Technical support & training: Offer technical training on search features, tagging systems, advanced search usage, and the search engine's indexing/ranking processes Conduct training to More ❯

Management Lead, mentor, and develop teams including managers and X-Dock operatives. Foster a culture of continuous improvement and operational excellence. Define KPIs and performance targets aligned with company goals. Carrier & Vendor Management Build and maintain strong relationships with carriers, logistics providers, and vendors. Negotiate contracts to achieve the … best balance of cost and service. Monitor carrier performance and enforce service agreements. Network Optimization Continuously analyse and enhance the freight network for cost control, speed, and sustainability. Implement and oversee advanced technology for route optimization and tracking. Develop freight consolidation strategies to improve efficiency. Financial & Budgetary Oversight Manage … the department's budget, including freight costs and operational expenses. Monitor and report financial performance metrics like cost-per-shipment and budget variance. Identify and implement cost-saving initiatives. Regulatory Compliance & Safety Ensure adherence to all transportation regulations and legal requirements. Maintain health, safety, and environmental standards. Conduct More ❯

inefficiencies and enhance system functionality. Ensure seamless integration of business systems (i.e. EHR, ERP, and existing operational platforms) to support strategic objectives. Develop key performance indicators (KPIs) to measure system effectiveness and process improvements. Partner with Business Process Analysts (BPAs) to translate operational requirements into scalable system solutions. Partner … with Data Analyst to determine key performance metrics, data trends, and analytical insights that drive process improvements and system optimizations. Facilitate cross-functional collaboration between operations, finance, IT, and leadership to align system strategies. Standardize documentation and governance models to support system-wide consistency and continuous improvement. Engage … and workflow diagrams. Data Analysis & KPI Development Familiarity with Excel (advanced functions) and Power BI for data visualization. Ability to design and monitor key performance indicators (KPIs) using advanced analytical methods. Technical Documentation Expertise in creating clear and comprehensive documentation for technical workflows, including standard work. Education Master of More ❯

efficient fulfilment, and strong team leadership. About the Role As General Manager, you will have end-to-end responsibility for the P&L, online performance, operations, and team of this specialist division. You will work closely with the Managing Director and have the autonomy to shape strategy while staying … product presentation, pricing, and UX improvements. Drive digital marketing activity including SEO, PPC, Google Ads, email marketing, retargeting, and social media engagement. Monitor key performance metrics (conversion rate, site speed, cart abandonment, ROAS), and implement data-led improvements. Oversee potential migration from Magento to a more agile, scalable … e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins, and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on More ❯

efficient fulfilment, and strong team leadership. About the Role As General Manager, you will have end-to-end responsibility for the P&L, online performance, operations, and team of this specialist division. You will work closely with the Managing Director and have the autonomy to shape strategy while staying … product presentation, pricing, and UX improvements. Drive digital marketing activity including SEO, PPC, Google Ads, email marketing, retargeting, and social media engagement. Monitor key performance metrics (conversion rate, site speed, cart abandonment, ROAS), and implement data-led improvements. Oversee potential migration from Magento to a more agile, scalable … e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins, and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on More ❯

Conduct root cause analysis (RCA) to determine the underlying cause of recurring incidents Collaborate with technical teams to gather and analyse data, logs, and performance metrics to address root cause Work closely with incident management, change management, and service desk teams to ensure seamless problem resolution Coordinate with … all identified problems, RCA findings, and resolution activities Prepare and present detailed problem reports to senior management and stakeholders Track and monitor problem management metrics to identify trends and areas for improvement Lead initiatives to improve system reliability, performance, and scalability Manage and resolve Problems within set SLAs … the technical understanding of the audience Exceptional organisational skills and flexible approach, with the ability to adapt to changing priorities Experience working to Key Performance Indicators and Service Level Agreements Evident technical infrastructure experience Application support experience Experience of managing blue chip customers Excellent problem-solving skills and the More ❯