Senior Technical Account Manager
- Hiring Organisation
- Jobleads-UK
- Location
- United Kingdom
growing customer base. This is an ideal role for someone excited about cybersecurity, loves working with customers, and thrives in both technical troubleshooting and proactive relationship management. In this role, you’ll become an expert in how Dropzone integrates into diverse SOC environments. You’ll guide customers through integration … extract and analyze customer data for troubleshooting or usage insights. Partner with engineering to escape and resolve technical issues as needed. Customer Relationship Management Manage a book of customer accounts, acting as their primary technical point of contact. Organize and run regular check‐ins, including setting agendas and documenting ...