5 of 5 Problem Management Jobs in the South West

productivity applications. · Experience in Exchange Online and other M365 Collaborative tools/products like MS Teams, SharePoint, One Drive etc. · Knowledge about License Management · PowerShell scripting · Knowledge about JIRA and ServiceNow tool · Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness … Azure tenant-level configuration, including · Azure Active Directory administration · Single Sign-on (SSO) · Conditional Access Policy (CA) · Multi-Factor Authentication (MFA) · Identity and Access Management (IAM) · Managing/Administering Exchange Online and other M365 Collaborative tools/products like Teams, SharePoint, One Drive etc. · Configure and manage a Teams ...

post within asmallclose-knit team providing support for all end user device related services provided by D&I. Involvement in the delivery of the Problem Management function for D&I. The post holder willbe requiredtoassistwithmaintainingand managing the client device estate. To ensure all client documentation is kept … assurance that the Trustmaintainsa "warranted environment" that is fit for purpose. Including both hardware and the change control of device images. To supportD&IProblem Management functions. Productexpert for all client related tools such as Microsoft Endpoint Configuration Manager, Imprivata OneSign, antivirus,Intune.Ensure these systems are kept up to date ...

Senior Service Desk Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex … environment, the role ensures service stability, drives continuous improvement, and contributes to broader operational governance while working closely with engineering, infrastructure, cloud, and service management teams. The Senior Service Desk Analyst will be a senior point of contact for stakeholders, supporting less experienced team members in delivering an excellent ...

operation, support, and continuous improvement of IT systems and services Manage and develop the on-site IT support team, including coaching and performance management Own service quality, availability, and user experience, ensuring effective incident and problem management Act as the senior escalation point for IT issues … ensure technology supports both educational and operational priorities. What we’re looking for Proven experience managing or leading IT support services Strong stakeholder management and communication skills Experience with ITIL or structured service delivery frameworks Background in education or similarly regulated environments Strong technical knowledge across Microsoft 365, Azure ...

eligible and willing to obtain SC clearance and will be based at Warminster working in a hybrid style. Key Responsibilities: Developing, contributing and management of the security vision, security architecture specifications, security architecture analysis, threat-modelling, security requirements, security standards and design patterns, reference architectures, security strategies and roadmaps … Understanding/experience of Secure by Design and in formulating, recording and managing security risk and applying risk methodologies Supporting the development of Risk Management Framework documents and controls Strong strategic business acumen and understanding of business strategy and the ability to identify solutions using data/intelligence ...