May Include: Define and harmonise global business processes (e.g. Finance, Supply Chain, Procurement, HR) to align with technology capabilities and organisational strategy. Collaborate with functional leaders to co-create process design principles, KPIs, and build operational excellence capability. Partner with Technology Services and system integrators to translate process requirements into ERP configurations and oversee pilot implementations and global … rollouts. Establish global process ownership and engage with process leaders to drive process excellence methods and decisions. Facilitate workshops, change impact assessments, and training to align stakeholders and support adoption of new processes. Support change management initiatives, helping teams adapt to new ways of working and sustain transformation. Ensure processes comply with internal controls, regulatory requirements, and … industry standards, maintaining documentation and overseeing process governance. Monitor process and data governance adoption, driving continuous improvement and efficiency across regions and functions. Global Process Excellence Leader Full time, permanent Hybrid in either London, Madrid or Cologne We're seeking a dynamic and strategic Global Process Excellence Leader to spearhead the design, standardisation, and implementation More ❯
Project Manager (ProcessImprovement & EDMS Implementation) – 6-Month Hybrid Contract Location: London, Edinburgh, or Durham (Hybrid – 2–3 days onsite) Duration: 6 months Day Rate: £500–£550 per day (Inside IR35) Reports to: Business Improvement Portfolio Manager Directorate: CFO/Business Improvement Role Overview This hybrid Project Manager role sits within a central Business Improvement function and will lead delivery across two strategically important initiatives: ProcessImprovement & Value Optimisation Workstream (c.3 days per week) – Driving behavioural, process, and reporting enhancements across operational and support teams. Electronic Document Management System (EDMS) Implementation (c.2 days per week) – Managing the reduced-scope implementation for the Legal function, ensuring delivery of a compliant, efficient, and … document management platform. The successful candidate will coordinate multi-disciplinary teams, maintain strong governance and communication, and ensure both projects deliver to time, cost, and quality expectations. Key Responsibilities ProcessImprovement & Value Optimisation (c.3 days/week) Lead project planning, delivery, and governance activities, maintaining RAID logs, milestones, and actions. Manage stakeholder engagement across Procurement, Change, ProcessMore ❯
development to operational review, via requirements, design, development, test and implementation. You will also define/produce appropriate metrics for reporting benefits realisation to guide business projects and continuous improvement initiatives. Under current UK immigration rules, this role does not meet the eligibility requirements for sponsorship under either the Health and Care Worker visa or the Skilled Worker visa … and use feedback from customers and stakeholders helping to measure, develop and enhance effectiveness of customer and stakeholder management. Investigate operational problems and opportunities, identifying effective business solutions through process improvements. Undertake activities to develop, implement, and support Continual Service Improvement; e.g. Statistical Process Control (SPC) Create, review and implement processes and procedures to ensure alignment with … and use feedback from customers and stakeholders helping to measure, develop and enhance effectiveness of customer and stakeholder management. Investigate operational problems and opportunities, identifying effective business solutions through process improvements. Undertake activities to develop, implement, and support Continual Service Improvement; e.g. Statistical Process Control (SPC) Create, review and implement processes and procedures to ensure alignment with More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
Process Analyst c.£50,000 per annum Bedford 12 Month FTC Hybrid Working Are you ready to become our new Process Analyst? Do you want to work for a purpose-driven organisation dedicated to making a positive difference in the lives of citizens across the UK The Process Analyst plays a crucial role in supporting customer-focused … are well-documented and communicated. This role involves mapping and analysing processes to identify more efficient and effective ways of working, ultimately enhancing the customer experience. Role Overview The Process Analyst will report directly to Senior Operational Improvement Manager . In this role, you will be responsible for: Key Responsibilities: Support the development and implementation of Directorate-wide … policy on process and procedure governance Develop standard process documentation, including simplified process maps and standard operating procedures. Identify and document core processes across the Customer Directorate. Conduct process assessments and analyse data to identify local variations and areas for improvement. Collaborate with stakeholders to gather requirements and define processimprovement goals. Lead and More ❯
Business ProcessImprovement Analyst Posting Summary The Business ProcessImprovement Analyst is a trusted strategic partner that identifies opportunities to enhance university business processes, develops innovative strategies and solutions-including AI and automation tools-and collaborates with stakeholders to ensure successful adoption of new procedures and systems. This role supports enterprise transformation and innovation at UVM … works closely with leadership and functional and cross-functional teams within the University Project Management Office and across the university. Key responsibilities include understanding customer needs, documenting processes, identifying improvement opportunities, and supporting project and change management. Much of this information is sensitive or confidential and requires a high degree of discretion. The analyst will serve as a liaison … computer science, information systems, or a related field (or equivalent combination of education, training, and experience). 3-5 years of professional experience in roles such as business analyst, process analyst, financial analyst, project manager, or technical product manager. Proven experience conducting business and process analysis in complex, cross-functional environments. Strong analytical skills with the ability to More ❯
ProcessImprovement Analyst Ipswich, Hybrid – 3 days a week £35,000 - £45,000 Are you passionate about driving change and making things work better? We’re looking for a ProcessImprovement Analyst to help an enterprise business to enhance customer experience and improve the way their organisation works. In this role, you’ll work across multiple … teams to understand current business processes, identify areas for improvement, and design innovative solutions that increase efficiency and reduce complexity. You’ll be responsible for mapping out “as-is” workflows, uncovering root causes of inefficiencies, and designing “to-be” processes that deliver measurable impact. Working closely with stakeholders, you’ll act as a change champion, leading the implementation of More ❯
Process Intelligence Consultant -Process Mining - London Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of … today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Process Mining Consultant, you will deliver end-to-end solutions that uncover inefficiencies and drive impactful business improvements. Working closely with diverse teams, you will turn complex data into actionable insights and help … clients achieve operational excellence. In this role, you will: Work on process mining projects from data extraction to insight delivery. Develop dashboards and analyses using tools like Celonis, ARIS, or Signavio. Collaborate with stakeholders to identify inefficiencies and recommend solutions. Facilitate workshops and clearly communicate findings. Integrate insights with enterprise systems to drive sustainable improvements. As part of your More ❯
london, south east england, united kingdom Hybrid / WFH Options
Capgemini
Process Intelligence Consultant -Process Mining - London Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of … today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Process Mining Consultant, you will deliver end-to-end solutions that uncover inefficiencies and drive impactful business improvements. Working closely with diverse teams, you will turn complex data into actionable insights and help … clients achieve operational excellence. In this role, you will: Work on process mining projects from data extraction to insight delivery. Develop dashboards and analyses using tools like Celonis, ARIS, or Signavio. Collaborate with stakeholders to identify inefficiencies and recommend solutions. Facilitate workshops and clearly communicate findings. Integrate insights with enterprise systems to drive sustainable improvements. As part of your More ❯
portfolio of tools and processes related to critical datacenter environments. We are seeking a Senior Business Program Manager with deep experience in project and change management , a passion for processimprovement, and a sharp ability to drive transformation across cross-functional teams. You will be instrumental in ensuring that optimization initiatives are deployed successfully across datacenter operations, enabling … across stakeholders. Change Management : Define vision and strategy for change management initiatives, ensuring effective communication and adoption across the organization. Guide teams through transitions with clear planning and execution. ProcessImprovement : Leverage data to identify areas of improvement, recommend solutions, and implement streamlined processes that enhance operational efficiency. Business Enablement : Produce executive-ready collateral including proposals, strategy … related field. 4+ years of hands-on project management experience. 2+ years of experience working cross-functionally with technical or non-technical teams. 2+ years of demonstrated success in processimprovement initiatives using data and metrics. 2+ years of experience in supply chain or procurement operations . Advanced proficiency with Microsoft Excel (Pivot Tables, VLOOKUPs, etc.). Preferred More ❯
some of the world's most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯
Process & Quality Systems Engineer People Solutions are recruiting for a Process & Quality Systems Engineer to join a leading engineering and manufacturing organisation based in Manchester. This is a full-time, permanent role offering excellent career progression, training, and the opportunity to work with a supportive and skilled team. You will be responsible for driving both process engineering … and quality system performance, ensuring compliance, continuous improvement, and operational excellence across the value stream. Hours: Monday – Thursday 8:30am – 5:00pm, Friday 8:30am – 3:30pm Salary: £40,000 – £50,000 Key Responsibilities Process Engineering Complete day-to-day process engineering activities within the value stream. Use standardised tools and processes for consistent execution (PFMEA, Control … Plans, SOPs). Develop and maintain detailed production process maps and improvement plans. Implement process control measures, including SPC techniques, to improve OEE. Conduct process capability studies, statistical analysis, and data-driven decision-making. Support introduction of new products and processes; work cross-functionally with Manufacturing Engineering. Participate in Lean improvement events and support root More ❯
or Boston The Opportunity Enterprise Automation Business Analyst will work closely with business teams to review their processes end-to-end, identify opportunities for building automation using RPA (Robotics Process Automation) software, and suggest process improvements to make automation viable. Additionally, the Business Analyst will lead the RPA team in feasibility analysis, prepare detailed process analysis and … maintain an ongoing relationship with business partners and technology partners. The Team Enterprise Automation is revolutionizing MassMutual Business Operations by empowering employees and partners with automation capabilities to drive process efficiency, elevate productivity, deliver exceptional customer experience, and accelerate digital transformation. Enterprise Automation team builds software automation solutions utilizing Robotic Process Automation (RPA) technology, across all Lines of … with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, Agentic AI and algorithmic based actions. The Impact: The ideal candidate will have a strong background in process analysis and improvement for application or RPA design, as well as excellent communication skills. A successful candidate will be collaborative, highly analytical and detailed, passionate for processMore ❯
or Boston The Opportunity Enterprise Automation Business Analyst will work closely with business teams to review their processes end-to-end, identify opportunities for building automation using RPA (Robotics Process Automation) software, and suggest process improvements to make automation viable. Additionally, the Business Analyst will lead the RPA team in feasibility analysis, prepare detailed process analysis and … maintain an ongoing relationship with business partners and technology partners. The Team Enterprise Automation is revolutionizing MassMutual Business Operations by empowering employees and partners with automation capabilities to drive process efficiency, elevate productivity, deliver exceptional customer experience, and accelerate digital transformation. Enterprise Automation team builds software automation solutions utilizing Robotic Process Automation (RPA) technology, across all Lines of … with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, Agentic AI and algorithmic based actions. The Impact: The ideal candidate will have a strong background in process analysis and improvement for application or RPA design, as well as excellent communication skills. A successful candidate will be collaborative, highly analytical and detailed, passionate for processMore ❯
or Boston The Opportunity Enterprise Automation Business Analyst will work closely with business teams to review their processes end-to-end, identify opportunities for building automation using RPA (Robotics Process Automation) software, and suggest process improvements to make automation viable. Additionally, the Business Analyst will lead the RPA team in feasibility analysis, prepare detailed process analysis and … maintain an ongoing relationship with business partners and technology partners. The Team Enterprise Automation is revolutionizing MassMutual Business Operations by empowering employees and partners with automation capabilities to drive process efficiency, elevate productivity, deliver exceptional customer experience, and accelerate digital transformation. Enterprise Automation team builds software automation solutions utilizing Robotic Process Automation (RPA) technology, across all Lines of … with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, Agentic AI and algorithmic based actions. The Impact: The ideal candidate will have a strong background in process analysis and improvement for application or RPA design, as well as excellent communication skills. A successful candidate will be collaborative, highly analytical and detailed, passionate for processMore ❯
power to build the close, trusting relationships that are key to delivering the seamless and efficient transitions and transformations that Clients expect from Capgemini. Your role • Participate in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients • Participate in … the projects that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS/SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar · Apply in practice different processimprovement methodologies (e.g. Lean Six Sigma/DGEM Benchmarking, ESOAR … to the area of expertise for the continuous improvement and transformation purposes • Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise. Keep abreast of technology technological developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise • Act as a Stream Lead More ❯
power to build the close, trusting relationships that are key to delivering the seamless and efficient transitions and transformations that Clients expect from Capgemini. Your role • Participate in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients • Participate in … the projects that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS/SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar · Apply in practice different processimprovement methodologies (e.g. Lean Six Sigma/DGEM Benchmarking, ESOAR … to the area of expertise for the continuous improvement and transformation purposes • Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise. Keep abreast of technology technological developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise • Act as a Stream Lead More ❯
Overview Job title: Business Change and ProcessImprovement Manager Skills: Project Management Reservations Platforms Business Process Management Business Improvement Systems Salary type: Annual Salary: Negotiable Location: Hybrid Job ID: 36713 Role Description We are seeking an experienced, detail-oriented Systems Manager to optimize business processes, manage technical projects, and guide a skilled systems team. This role … rd party suppliers to ensure the Travel Reservations and Ticketing Systems continue to drive best practice across the Operations, Sales and customer support teams. A key focus on Business Process Management, identifying opportunities for improvements, evaluating existing workflows and recommend areas to drive efficiency and performance. Strong project management skills required to lead end-to-end planning, execution and More ❯
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Totum Partners
Business Analyst - Inside IR35 6 Months ProcessImprovement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and processimprovement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯
P2P - GPO (Global Process Owner) - Reading The Client is in need someone who can step in, take ownership, and bring clarity and structure to a system and team under pressure. The essentials are strong leadership, deep product management experience (ideally with SaaS systems), and the ability to drive processimprovement and content strategy. Nice-to-haves include … presentation - Analytical & problem-solving - Excellent writing & editing - Deep understanding of UX & user-centred design - Able to conduct/analyse user research & usability tests - Prioritisation & decision-making under pressure - Complex process mapping & engineering - Mentoring and developing teams - Familiarity with content delivery across multiple mediums - Maintaining content guidelines and best practices Experience - Proven track record in product delivery, especially content/… process transformation - Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas - Experience in transformation programmes - Working with cross-functional teams - Demonstrated experience building and delivering a product or digital roadmap - Direct experience with Jaggaer or similar procurement/commercial systems - Commercial transformation in immature workflow/process environments Regulatory Requirements - No specific requirements, but awareness of More ❯
Logistics Process Manager - SAP HANA (Warehouse Management) London - Hybrid Working Contract until September 26 Up to £850/day (via Umbrella) Join a global leader in the pharmaceutical and biotechnology sector as a Logistics Process Manager , supporting the implementation and optimisation of SAP HANA within the Commercial Warehouse & Distribution (W&D) function. This is a high-impact role … driving process excellence across global warehouse operations as part of a major ERP Evolution (SAP HANA) transformation. You will work closely with the Global Process Owner (GPO) and key stakeholders to define, document, and continuously improve business processes within Warehouse Management (WM). Key Responsibilities: Support the GPO in defining the process vision and roadmap for Commercial … W&D Drive process standardisation, compliance, and continuous improvement across sites Ensure SAP HANA system design aligns with business needs and global process standards Manage and evaluate template change requests in collaboration with Product Owners Lead process documentation including GSOPs, BPSDs, system instructions, and training materials Support system testing, cutover, and go-live activities during ERP More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Pontoon
and innovation. We're recruiting a Business Analyst to join a forward-thinking Service Operations Transformation Lab within a major financial services organisation. This team is driving change through process optimisation, automation, and AI, and we're looking for someone who can help map, analyse, and improve complex operational and ServiceNow workflows. This is a fantastic opportunity to work … the organisation. What You'll Be Doing Analyse and document current business processes, identifying opportunities to improve efficiency, productivity, and user experience. Produce detailed as-is and to-be process designs across varying levels of complexity (Levels 1-5). Collaborate with cross-functional teams to facilitate workshops and gather process requirements. Support the implementation of processimprovement strategies and monitor their effectiveness. Conduct data analysis to inform decision-making and track performance. Maintain updated documentation and ensure alignment with transformation goals. What You'll Bring Proven experience in business processimprovement and operational analysis. Strong Business Analyst skillset, with the ability to dive into complex processes and identify bottlenecks. Expertise in processMore ❯