Head of Operational Excellence, Process Improvement and Automation
- Location
- City Of London, England, United Kingdom
customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers. About the Role The Head of Operational Excellence, Process Improvement and Automation is a cross-functional role spanning Operations and Commercial. You will act as a trusted operator for the senior team … either resolve it directly or drive it to resolution with a clear recommendation. Alongside the triage mandate, you own the automation and process-improvement agenda across the operational funnel, supporting the business target of ~20% efficiency gain by year-end. That means identifying where manual effort is concentrated ...