ICT Shift Technician
- Location
- Swindon, England, United Kingdom
current copper/fibre and patch panelling standards. Provides pre and post-sales support to associated support specialists, Account and Service Managers. To manage Remedy/ServiceNow tickets and action within any agreed internal OLA’s or Customer SLA’s.. Support any Company Governance related activities and ensure that … activities at other Data Centre locations on occasion. Experience in using MS Office suite of tools Experience in using ticket management tooling such as Remedy or ServiceNow. Excellent Customer and Supplier relationship skills CNET CDCTP certification Awareness of relevant ISO accreditation requirements (ISO27001/ISO14001/ISO22301). ...