IT Service Desk Manager
- Location
- Greater London, England, United Kingdom
across the business receive timely, effective support through both digital and physical channels. This is a broad and varied role, supporting our website, a retail estate of 95+ stores and multiple office locations. You will manage a team of IT technicians while also owning the delivery of IT equipment rollouts … house. Create clear SLAs for the service desk and communicate these to wider business, managing the team in line with these Own the IT Retail project team, overseeing the rollout of IT equipment for new store openings in line with our store expansion plans. Act as lead administrator ...