Head of Markets, Trade Floor and End User Support
- Location
- Greater London, England, United Kingdom
stakeholders across the business. Drive service excellence across production support, trade floor technology and end user support functions. Lead major incident, problem and service management activities in a fast paced and business critical environment. Develop and execute the strategy for trade floor support and end user technology services across … business. Drive automation, service improvement and operational efficiency initiatives. Lead, coach and develop teams across multiple countries and time zones. Maintain high standards of risk management, governance, operational resilience and regulatory compliance. Manage third party vendors and service providers to ensure strong service outcomes. Provide leadership reporting ...