76 to 100 of 601 Root Cause Analysis Jobs in London

Incident Response Analyst

Location
Greater London, England, United Kingdom
alerts and incidents across enterprise environments. Lead and support incident response activities, including containment, eradication and recovery. Conduct digital forensic investigations to determine scope, root cause and impact of security incidents. Analyse endpoint, network, cloud and identity-based security events to identify threats and compromised assets. Perform proactive … improve security monitoring capabilities. Maintain accurate incident records, produce investigation reports and provide updates to technical and senior stakeholders. Support post-incident reviews, root cause analysis and implementation of lessons learned. Develop and maintain incident response playbooks, procedures and governance documentation. Contribute to cyber exercises, simulations ...

Staff Network Engineer

Hiring Organisation
Visa
Location
London, UK
Advanced Support \n \n Serve as a senior engineering escalation point for highly complex, cross-domain, recurring, or business-critical network incidents. \n Lead root-cause analysis for significant network events and ensure corrective actions address systemic technical, process, monitoring, or supportability gaps. \n Provide technical direction … during major incidents and coordinate engineering analysis across internal teams, vendors, and service providers. \n Establish expectations for network observability, operational readiness, troubleshooting procedures, resiliency testing, and support documentation. \n Analyze incident, problem, performance, and capacity trends to identify systemic risks and prioritize engineering improvements. \n \n Security & Compliance ...

Environments Manager

Location
City Of London, England, United Kingdom
ensure environment health and performance. Drive automation of environment provisioning and tear downusing Infrastructure as Code (IaC). Manage environment-related incidents and root cause analysis. Maintain environment documentation, topology diagrams, and runbooks. Engage with Release Managers to align environment availability with deployment schedules. Ensure compliance with security …/RPO compliance, and resilience across environments, ensuring high availability and alignment with business continuity objectives. Design monitoring and observability frameworks to accelerate root cause analysis and reduce Mean-Time-to-Recovery (MTTR) Essential skills Proficiency in DevOps tools (Terraform, Ansible, Jenkins, GitHub Actions). Solid understanding ...

TechOps Lead Contract

Location
Greater London, England, United Kingdom
only partly documented. You will bring structure to how work arrives, is triaged and is closed, so that engineers spend their time on root causes and a codified platform instead of firefighting. This is a hands‐on leadership role. You set the operating model, coach the team, and stay … Service Management, and protect engineering capacity by balancing reactive work against planned improvements. Incident, Problem & Change: Contribute technical expertise and solutions to incidents and root cause analysis, drive permanent fixes, and ensure TechOps changes follow standard change management. Team Leadership & Enablement: Lead, coach and develop 5+ TechOps ...

Implementation & Technical Account Manager

Location
Greater London, England, United Kingdom
peak assessment windows, coordinating internal teams and providing real-time monitoring during live events. Lead post-event and post-implementation reviews, including incident/root-cause analysis and recommendations for improvement. Incident, Problem & Service Management Take ownership of critical and high-impact incidents, coordinating Support and Development … access management, data integrations/imports and browser/client troubleshooting Skills: Excellent communication across technical and non-technical audiences; resilience and structured root-cause problem solving under incident pressure Eligibility: Eligible to work in the UK and able to satisfy BPSS-aligned pre-employment screening (identity verification ...

2nd Line Support Analyst with SharePoint Administration - Fixed Term Contract

Location
Greater London, England, United Kingdom
maintain knowledge of new applications, tools and services.**Key Accountabilities*** Take ownership of escalated incidents, problems and service requests through to resolution, including root-cause investigation where appropriate.* Work with the team to manage the various end user devices across the estate and ensure they are regularly patched … Able to gather and document relevant technical information from users and existing ticket records to support diagnosis and resolution.* Able to demonstrate incident, problem, root-cause analysis and effective second-line troubleshooting.* Demonstrable experience supporting end-user issues across remote locations.* Self-motivated, service-oriented and able ...

Workday Payroll Consultant - AMS (Application Managed Services)

Hiring Organisation
Cognizant
Location
London, UK
Employment Type
Full-time
Workday releases by assessing impacts, testing changes, and recommending improvements. Track issues, risks, and service requests, communicating status and escalating concerns as appropriate. Perform root cause analysis and recommend long-term solutions for recurring payroll issues. Support data loads, data validation, and configuration migrations between Workday tenants. … requirements, testing solutions, and supporting business users. Understanding of Workday configuration, business processes, security, and tenant management activities. Experience troubleshooting payroll issues and performing root cause analysis. Strong analytical, problem-solving, and organisational skills. Strong communication and stakeholder management skills. Ability to manage multiple priorities in a fast ...

DevOps Engineer - Enterprise AI

Hiring Organisation
Ricoh
Location
London, United Kingdom
Employment Type
Permanent
processes. Monitoring service performance, availability, reliability, quality, usage and cost. Implementing appropriate identity, access, secrets management and security controls. Supporting incident resolution, troubleshooting and root-cause analysis. Helping establish monitoring, alerting, backup, recovery and service operating procedures. Optimising cloud consumption, platform subscriptions, licensing and capacity. Creating reusable templates … understanding of APIs, secrets management, vulnerability management and secure configuration. Experience monitoring production services using logs, metrics and operational data. Strong troubleshooting and root-cause analysis skills. Experience working within multidisciplinary agile, product or engineering teams. Strong communication skills with the ability to explain technical issues, risks ...

Cybersecurity Analyst

Location
Greater London, England, United Kingdom
managed Security Operations Centre (SOC). It is a role with real independence: you might lead an incident from first escalation to root-cause review, tune a Defender XDR detection after a threat hunt, or pull together the evidence that satisfies our ISO 27001 auditors and regulators. … routine so the team can focus on what matters. Responsibilities Acting as first point of escalation from the managed SOC, leading investigation, containment and root-cause analysis for Defender XDR and Sentinel incidents Developing and tuning detections and KQL queries, and running threat hunts mapped to MITRE ...

Problem & Service Delivery Manager

Hiring Organisation
Academia the Technology Group
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£0 per annum
consistency of ticket management across client environments. Aligned with ITIL best practice, this role owns and continually improves the Problem Management process, ensuring root causes are identified, corrective actions are progressed, and ticket quality is monitored and improved. The role works closely with engineers, team leads, managers, service delivery … across incidents, problems and ticket data to identify recurring failures, knowledge gaps, process non-compliance and continual improvement opportunities.Problem Management, Ticket Quality & Continual ImprovementLead root cause investigations to identify underlying issues, prevent recurring incidents and reduce service disruption.Coordinate corrective actions with technical teams and stakeholders, ensuring clear ownership ...

Problem & Service Delivery Manager

Location
Greater London, England, United Kingdom
consistency of ticket management across client environments. Aligned with ITIL best practice, this role owns and continually improves the Problem Management process, ensuring root causes are identified, corrective actions are progressed, and ticket quality is monitored and improved. The role works closely with engineers, team leads, managers, service delivery … problems and ticket data to identify recurring failures, knowledge gaps, process non-compliance and continual improvement opportunities. Problem Management, Ticket Quality & Continual Improvement Lead root cause investigations to identify underlying issues, prevent recurring incidents and reduce service disruption. Coordinate corrective actions with technical teams and stakeholders, ensuring clear ...

Technical Support Engineer

Location
Greater London, England, United Kingdom
site implementations. Ensure SLAs, uptime targets, and performance KPIs are consistently achieved. Provide mentorship and guidance to the junior team member. Support root cause analysis and produce post-incident reports where required. Logistics & Asset Management Oversight Oversee device procurement, stock control, and lifecycle planning. Supervise preparation, configuration … switches, and firewalls. Solid Windows OS knowledge (event logs, command line, system configuration). Experience with remote device management tools. Ability to perform structured root cause analysis. Understanding of endpoint security and device compliance best practices. Strong documentation and asset management discipline. Desirable Technical Knowledge ANPR systems ...

Software Manager / Senior Software Manager

Location
Greater London, England, United Kingdom
operational tooling – establishing clear standardised interfaces and long-term extensibility along ORCA’s roadmap. Provide escalation support for ORCA’s Customer Success team leading root-cause analysis, communicating clearly with customers and internal stakeholders, and make sure fixes stick. Lead, manage and develop the software engineering team. …/or Rust, with solid Linux systems knowledge. A rigorous approach to engineering quality: testing, CI/CD, release management, observability and systematic root-cause analysis. Experience supporting customers with deployed systems, and the ability to communicate clearly and calmly with customers under pressure. Degree in computer science ...

System Development Engineer, AWS Networking

Location
Greater London, England, United Kingdom
things better for our customers Designing and implementing entire new software components, products or services which improve operational efficiency Investigating technical issues thoroughly, performing root cause analysis, identifying changes to procedures and systems and implementing long term fixes to avoid repeating issues. Providing solutions to technically challenging … responsibilities A SysDE is responsible for maintaining and improving their team's services end-to-end, requiring them to troubleshoot and identify the root cause of issues that arise within their systems. They will design and implement testing, monitoring, and validation improvements across services, tools, and infrastructure ...

Senior Platform Engineer - Network Operations

Hiring Organisation
Marks & Spencer
Location
London, England, United Kingdom
/7 Virtual GP and PAM Assist to support you and your family.A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.What you'll doLead the day-to-day operation, availability and stability of the M&S network … platform, ensuring services remain resilient, secure and reliable.Manage incident, problem and change activities, providing technical leadership during escalated incidents and driving effective resolution and root cause analysis.Partner with suppliers, service providers and internal stakeholders to deliver service performance, governance, compliance and operational excellence.Develop and improve operational processes, automation ...

Senior Antenna Engineer

Hiring Organisation
Matchtech
Location
Enfield, London, Enfield Town, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum
engineering, supply chain, quality, suppliers and customers Supporting antenna and RF design, production test facilities and associated test methodologies Investigating manufacturability issues through trend analysis, root cause analysis and technical problem-solving Preparing estimates and plans while ensuring engineering procedures, design quality and documentation standards … maintained Job Requirements: Significant experience in antenna design and development at microwave frequencies, including practical design and tolerance analysis Strong understanding of antenna theory, antenna system design and RF component selection, including rotary joints, filters, splitters and combiners Experience using antenna or electromagnetic modelling software; familiarity with Altair ...

Test Engineer

Hiring Organisation
Plexus
Location
London, England, United Kingdom
stops and test discrepancies to ensure customer delivery requirements are met.Hardware & HLA Diagnostics: Utilize appropriate tools and equipment (DMMs, oscilloscopes, power supplies) to perform root-cause debug on Higher-Level Assembly (HLA) and system-level electro-mechanical builds.Customer Interface & Collaboration: Act as a daily technical point of contact … background in board-level and system-level HLA test debug.Hands-on experience with standard laboratory test and measurement equipment.Skills & Attributes:Analytical & Critical Thinking: Strong root-cause analysis mindset and practical problem-solving skills; Statistical Process Control (SPC) familiarity is a plus.Interpersonal & Communication: Proven ability to build collaborative ...

Senior Java Developer (low latency)

Location
Greater London, England, United Kingdom
data distribution protocols across EMEA and US Options markets. Identify performance bottlenecks and improve application throughput, latency, and resource utilization. Investigate production incidents, conduct root-cause analysis, and implement permanent fixes. Support deployment and production processes within Linux environments. Collaborate with global development, infrastructure, support, and business … performance-sensitive environments. Experience with real-time market-data or electronic-trading platforms, including direct feeds, distribution protocols, and exchange connectivity. Strong performance analysis, troubleshooting, and production-support capabilities, with the ability to identify bottlenecks and perform root-cause analysis. Nice to have Knowledge of MiFID ...

Technical Support Engineer

Location
Greater London, England, United Kingdom
London to ensure the stability, performance and smooth operation of business-critical systems across both front and back-office functions. The role involves conducting root cause analysis, proactively resolving recurring issues and driving continuous improvement through process optimisation, workflow enhancements and automation. In addition to handling … holidays as required. Proven experience in a fast-paced technical support environment, with a strong focus on user experience. Analytical mindset with expertise in root cause analysis. Understanding of network fundamentals, including VPN and connectivity troubleshooting. Proficient in deploying and supporting Windows and macOS devices, as well ...

Technical Operations Engineer

Location
Greater London, England, United Kingdom
Maintain support plans for hardware and software. Assist in event planning and resource allocation, keeping key stakeholders informed about Technical Operations requirements. Incident response root‐cause analyses (RCAs) for air systems in the field. Conduct post‐incident reviews and implement preventive measures. What you’ll need REQUIRED QUALIFICATIONS … ability to train peers or customers on the operation of a product Proven capability to mentor and develop team members. Experience performing data‐driven root cause analysis and troubleshooting on complex system Willingness to travel up to 80% domestically and internationally, including to austere field environments Eligibility ...

Electrical Engineer (Rail Systems)

Hiring Organisation
Morson Edge
Location
London, UK
product and specification changes. Produce technical reports, change documentation, test plans, supplier specifications and overhaul specifications. Investigate failures of electrical systems and components, identifying root cause and corrective actions. Provide risk evaluation, assessment and mitigation evidence relating to product safety hazards. Act as a UK technical interface with …/rolling stock systems. Experience providing technical engineering support within a production or manufacturing environment. Experience using Electrical CAD systems. Strong problem-solving and root-cause analysis skills. Good working knowledge of Microsoft Office and standard engineering tools. Strong written and verbal communication skills, with the ability ...

Principal Engineer/Scientist – Electrical Engineering & Computer Science Practice

Location
Greater London, England, United Kingdom
Engineering & Computer Science Practice in London, UK . This position will involve applying fundamental engineering and scientific techniques to real-world problems in failure analysis, risk mitigation, and product development. As a Principal Engineer, you will cultivate relationships with your existing clients, identify new business opportunities, lead teams … edge technical analyses, and contribute to the growth of our Electrical Engineering & Computer Science Practice. You will be responsible for Leading projects for failure analysis, root cause analysis investigations, product development and expert witness engagements in requisite areas of expertise Identifying, developing, and securing new business ...

Test Development Engineer

Hiring Organisation
Octagon Group
Location
Hounslow, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
operating with hazardous voltages. Develop computer controlled test procedures and automated data capture systems. Support Production Test Engineers with component level fault finding and root cause investigations. Work alongside Design Engineers to ensure products are designed for efficient testing. Write and maintain Acceptance Test Procedures (ATPs … meet safety requirements. Develop and approve Acceptance Test Procedures. Support First Article Inspection, Design Validation and Product Qualification testing. Provide detailed fault finding and root cause analysis to support production. Skills and Experience The ideal candidate will have: BSc or HND in Electrical/Electronic Engineering, Physics ...

Test Development Engineer

Hiring Organisation
Octagon Group
Location
UB3, Hayes, Greater London, United Kingdom
Employment Type
Permanent
operating with hazardous voltages. Develop computer controlled test procedures and automated data capture systems. Support Production Test Engineers with component level fault finding and root cause investigations. Work alongside Design Engineers to ensure products are designed for efficient testing. Write and maintain Acceptance Test Procedures (ATPs … meet safety requirements. Develop and approve Acceptance Test Procedures. Support First Article Inspection, Design Validation and Product Qualification testing. Provide detailed fault finding and root cause analysis to support production. Skills and Experience The ideal candidate will have: BSc or HND in Electrical/Electronic Engineering, Physics ...

Electrical Engineer (Rail Systems)

Hiring Organisation
Morson Group
Location
London, England, United Kingdom
implementation of product and specification changes.Produce technical reports, change documentation, test plans, supplier specifications and overhaul specifications.Investigate failures of electrical systems and components, identifying root cause and corrective actions.Provide risk evaluation, assessment and mitigation evidence relating to product safety hazards.Act as a UK technical interface with international engineering … rail vehicles/rolling stock systems.Experience providing technical engineering support within a production or manufacturing environment.Experience using Electrical CAD systems.Strong problem-solving and root-cause analysis skills.Good working knowledge of Microsoft Office and standard engineering tools.Strong written and verbal communication skills, with the ability to explain technical ...