Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & RootCauseAnalysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Implement robust incident response and problem-resolution strategies. Performance Monitoring More ❯
line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards rootcauseanalysis * Working with third party suppliers, stakeholders and departmental ICT teams to assist in delivering patch/release of applications while More ❯
trust architecture, and automated vulnerability scanning throughout the entire DevOps lifecycle, and actively contributing to security audits and improvements. Lead incident management efforts, owning rootcauseanalysis and post-incident reviews, while implementing preventative measures and improvements to minimize future risks. Champion and implement cutting-edge best More ❯
Leominster, Herefordshire, United Kingdom Hybrid / WFH Options
Leidos
Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & RootCauseAnalysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions. More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Serco
increased performance within Environmental Services business unit. Reporting to the Solutions Lead, the successful applicant will be part of a team responsible for providing analysis and insight to allow the business to make informed, data-driven decisions. Several responsibilities will involve working with large and diverse datasets, so the … standardise data where possible. Main Accountabilities: Profile data to assess current data quality, such as completeness, validity, timeliness, volume. Monitor data quality issues, investigate root causes, and escalate issues to data owners as needed. Perform rootcauseanalysis on data issues and recommend remediation actions. Work … data in the correct format. What you'll need to do the role: Analytical experience in a business or academic setting, including data manipulation, analysis, and interpretation. Advanced Excel skills, including ability to join, manipulate, analyse multiple large data sets. Excellent written and verbal communication with the ability to More ❯
penetration testing. Apply patches and updates to mitigate security threats. Lead response efforts in cyber-attacks or security breaches, including containment and remediation. Perform rootcauseanalysis and recommend mitigation strategies. Collaborate on incident handling, reporting, and documentation. Enforce security policies in line with industry standards and More ❯
smart enhancements. Supporting compliance with SOx, audit and security standards such as ISO27001 and Cyber Essentials. Investigating and resolving incidents, supporting users, and ensuring rootcauseanalysis is actioned. Mentoring junior colleagues and shaping the multi-year IT strategy with your SAP expertise. What were looking for More ❯
from second line support. Experience of retail processes including pricing, stock and sales. Diagnose and fix critical integration layers for online trading systems. Provide rootcauseanalysis to prevent recurring issues. Supporting the monitoring processes, identifying vulnerabilities and issues, proactively optimizing and implementing continuous improvements. Updating and More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Problem Management process tasks in adherence with departmental and company requirements - Support problem management reporting (KPIs and customer SLAs) - Accountable for the delivery of RootCauseAnalysis and problem resolution within given KPI - Create documentation and deliver to SharePoint portal for temporary workarounds - Knowledge and in-depth More ❯
Paragon. Your responsibilities will include: Collaborating with technical and business teams to design effective system solutions Supporting system changes, enhancements, and upgrades Assisting in rootcauseanalysis of recurring issues Ensuring a smooth transition from change to business-as-usual Communicating complex technical concepts to non-technical … only. I look forward to hearing from you. KEY SKILLS: SAP Systems Analyst, Operational Applications, SAP S/4HANA, Change Management, Communication Skills, Technical Analysis, Problem Solving, Stakeholder Engagement More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
of critical business systems, ensuring 99%+ availability and optimal performance. Incident Management: Oversee major and standard incident processes (not hands-on) including communications, rootcauseanalysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements More ❯
Stafford, England, United Kingdom Hybrid / WFH Options
Talent
IT changes and/or release management - Experience in Supporting Service Transition Day to Day Assist in identifying emerging and recurring problems and managing rootcauseanalysis; Assist ITIL Service Lead with the implementation and running of all ITIL processes; Identify ways to utilise Continuous Improvement to … outside the department; Adopt a culture of promoting customer service excellence; Provide timely and accurate management information to senior stakeholders and decision makers; Undertake analysis after release and set the plan for upcoming change Ensure any processes and standards specific to this role are well documented and understood throughout More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver rootcauseanalysis and implement preventative solutions. Maintain technical documentation and ensure handover to 1st/2nd line teams. Collaborate across teams and More ❯
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Bis Henderson
planning concepts, including forecasting, safety stock, parameters, master data and technical setup/configuration. Problem-Solving & Detail Orientation: Skilled in identifying data anomalies, performing rootcauseanalysis, and implementing lasting solutions with high attention to detail. Effective Communication & Continuous Improvement: Strong communicator with the ability to train More ❯
to modern integration platforms, optimising efficiency and security. Implement best practices for integration design, security, and data governance across SAP and middleware solutions. Conduct rootcauseanalysis and resolve issues related to interfaces, message queues, and API connectivity. Provide technical expertise for SAP S/4HANA and More ❯
stoke-on-trent, midlands, United Kingdom Hybrid / WFH Options
GivEnergy
level We’re looking for a Senior Embedded Firmware Engineer to join our growing R&D Team. The role will involve the understanding and analysis of firmware and algorithm requirements and the latest IoT Security Standards. You will be responsible for the specifications, design, implementation, and testing of hardware … assigned work and provides a factual initial estimate. Executing in a fast-paced delivery mode, focused on delivering tasks to meet product requirements. Performing rootcauseanalysis of assigned software defects and implements solutions. Working independently and also closely with the project team, other teams to engage More ❯
PLCs. Hands on experience as an electrical/control systems engineer. Experience with high-level programming languages such as Python. Demonstrated ability to use rootcauseanalysis/problem solving process. Good organizational and communication skills. Demonstrated ability to effectively manage multiple and changing priorities. Demonstrated track More ❯
Awareness/Impact Skills/Technologies: Service Now (essential) Live Service Support - triaging and resolving issues on the live service via Service Now Tickets (rootcauseanalysis) (essential) AWS Cloud Certification would be advantageous but not essential ITIL (desirable) Powershell (desirable) Job Scheduler (desirable) Splunk (desirable) Dynatrace More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
Design, implement, and manage scalable infrastructure Monitor and enhance system performance Automate repetitive tasks for efficiency Develop monitoring, alerting, and incident response systems Perform rootcauseanalysis and preventative maintenance Ensure SIEM data sources remain healthy and troubleshoot logging issues More ❯
vendors (HP/Dell) for hardware issues Work with project teams during IT delivery lifecycles Support AV equipment, printers, and meeting room setups Perform rootcauseanalysis and problem management Maintain SLAs and uphold high service quality standards ?? Required Skills & Experience: Windows 11 support (MCP certification preferred More ❯
for you! This exciting opportunity will require 30% of travel. How you'll make an impact: Managing Non-conformances (SAP Q Notifications), Customer complaints, RootCauseAnalysis 8D reports and Customer Case handling (within and without warranty) Analysing all failures and concerns on-site, factories and within … Create, maintain and manage Inspection test plans (ITP's), Site acceptance test plans (SAT's) and Factor acceptance test (FAT's) Perform training and analysis on Quality cases and execute internal audits on sites, suppliers and global quality standards assurance (GQSA) Work on and maintain bespoke High Voltage Service More ❯
Birmingham, West Midlands (County), United Kingdom
Maintech Recruitment
the face of the business, ensuring the equipment's warranty is observed, coaching, training, and developing your clients' maintenance teams, as well as providing rootcauseanalysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field More ❯
I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste More ❯
Coventry, West Midlands, West Midlands (County), United Kingdom
Michael Page
I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste More ❯