26 to 50 of 124 Root Cause Analysis Jobs in the West Midlands

challenge constructively. Experience working in waterfall, agile, or hybrid delivery environments. Solid understanding of core BA practices including: Business process modelling Gap and root cause analysis Desirable Experience Exposure to system or billing platform implementations (Ideally not essential) Experience using tools such as Jira, Azure DevOps ...

supporting business-critical, cloud-hosted applications. Strong customer service skills with the ability to act as a technical escalation point. Excellent problem-solving and root cause analysis capabilities. Ability to prioritise workloads effectively and manage multiple tasks. Experience supporting production environments within AWS and/or Azure. ...

platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...

global presence of 15 offices (and 10 delivery centers) across four continents. Role Overview : Key Responsibilities Build AI workflows for exception classification, triage, root-cause analysis, impact assessment and remediation recommendations. Develop agentic workflows involving orchestration, tool/function calling, state management and human-in-the-loop … validation. Correlate new exceptions with historical issues, known root causes, business rules and transaction/data attributes. Build Python and SQL-based services to query, transform and analyze structured enterprise datasets. Integrate AI applications with enterprise APIs, databases, workflow/ticketing platforms and internal data sources. Develop reusable tools ...

application, database, and business teams to ensure successful execution of critical workloads. Support production incidents and participate in on-call rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance ...

mapping, DMAIC, and the belt progression from Yellow through Green to Black Belt. Bring the data discipline that sets Six Sigma apart: process mapping, root cause analysis, statistical process control, capability and variation analysis, and evidence-based improvement that learners can run on their own processes. ...

Become a trusted operational contact for key Managed Service customers. Deliver service reviews, performance reporting and continual service improvement initiatives. Drive problem management and root cause analysis to reduce recurring issues. Service Improvement Assess the current operation and build a practical roadmap for continual improvement. Improve HaloPSA ...

real incident outcomes. Incident Management Partner closely with Major Incident Management to ensure observability data drives faster detection and diagnosis during live incidents. Drive root cause analysis for monitoring or alerting gaps that contributed to incident impact or delay. Ensure post-incident learnings translate into concrete monitoring ...

recommend improvements before they affect service. Using AI tools safely and responsibly to work more efficiently, for example to accelerate script development, query analysis and documentation, always within OneAdvanced policy and approved tools, and always validating AI-generated output before it reaches a customer environment. Resolving incidents, problems … changes within ITIL-aligned processes in ServiceNow, meeting SLAs and OLAs, and leading root cause analysis for database-related major incidents. Supporting and mentoring colleagues and customers, and working with internal stakeholders to develop and refine technical solutions and standard operating procedures. Participating in the 24x7x365 ...

Design and test backup and disaster recovery solutions Ensure systems are resilient and recoverable Act as an escalation point for complex infrastructure issues Lead root cause analysis and deliver long-term fixes What We're Looking For 5+ years in Cloud/Infrastructure/Systems Engineering Strong ...

changes in line with ITIL best practice and ensuring that SLA's are maintained. Managing incidents and problems appropriately within agreed service levels.Perform technical root cause analysis on reoccurring incidents or major incidents.Assist engagement with projects to ensure designs of technical solutions are in line with ...

trusted source behind the investment data that fuels critical business and investment decisions. In this role, you'll investigate complex data challenges, uncover root causes, strengthen operational processes, and transform millions of data points into trusted gold-copy investment data used across the enterprise. If you thrive in solving … internal partners, as needed. Recognize improvement opportunities based on process knowledge and recommend and implement proper solutions to gain efficiencies and ensure quality. Perform root cause analysis of data errors and provide short-term and long-term solutions for issues, elevating issues when appropriate. Build a strong ...

/Ansible - Kubernetes/EKS experience - CI/CD and automation experience - Experience troubleshooting complex distributed systems - Ability to identify performance bottlenecks and drive root-cause analysis - Strong stakeholder management with the ability to work across engineering, infrastructure and application teams - Proven technical ownership within large-scale ...

speak up when something isn’t quite right and help discover the right solution.Analysis & Problem SolvingStrong attention to detail and data accuracy.Strong troubleshooting and root-cause analysis skills.Ability to translate business requirements into solutions.Functional Product ExpertiseIn-depth understanding of several of the following SuccessFactors Employee Central topics ...

appropriate manner. Continuous Improvement Lead continuous improvement of testing processes, standards, templates, metrics and governance to improve quality, consistency and delivery efficiency. Drive root-cause analysis for defects, environment issues and delivery blockers, ensuring lessons learned are captured and corrective actions implemented. Promote the adoption of modern … defect tracking tools such as Azure DevOps, TFS or JIRA. Experience of using SQL or a sound understanding of database concepts to support analysis, investigation and test preparation. Required Skills Strong leadership, planning and decision-making capability with the ability to manage testing across multiple priorities. Excellent attention ...

without direct authority Target Operating Model (TOM) design, capability maturity assessments, and business architecture mapping Proficiency in at least 3 of the following: Business Analysis, Data Management & Governance, Business process re-engineering, and solution optioneering Advanced data-driven decision-making, root-cause analysis, workflow modelling ...

using Terraform. Create actionable dashboards, SLOs, SLIs, alerts, and anomaly detection. Integrate Datadog with Azure, Cloudflare, and modern SaaS architectures. Drive reliability, performance, and root-cause analysis across production systems. Required Experience: Strong hands-on Datadog expertise, including: Synthetic Monitoring APM RUM Log Management SLOs and Alerting ...

using Terraform. Create actionable dashboards, SLOs, SLIs, alerts, and anomaly detection. Integrate Datadog with Azure, Cloudflare, and modern SaaS architectures. Drive reliability, performance, and root-cause analysis across production systems. Required Experience: Strong hands-on Datadog expertise, including: o Synthetic Monitoring ...

Azure Monitor and Log Analytics Supporting security and compliance requirements Designing and testing backup and disaster recovery solutions Troubleshooting complex infrastructure issues and leading root-cause analysis What we're looking for You'll ideally bring: 5+ years' experience within Cloud, Infrastructure or Systems Engineering Strong hands ...

with virtualisation technologies including VMware and Hyper-V. Support software deployment, provisioning and policy compliance through ConfigMgr and Intune. Investigate recurring issues, carry out root cause analysis and implement preventative solutions. Contribute to infrastructure projects, technical changes and service improvements from planning through to implementation and testing. ...

disaster recovery for OneAdvanced product portfolio Incident Management & Resilience Own major incident response for infrastructure and platform issues, ensuring fast, well-coordinated resolution. Drive root cause analysis and ensure lessons are fed back into process and architecture improvements. Champion operational resilience commitments across the infrastructure estate. Process ...

commission and validate equipment, tooling and fixtures. -Support FAT/SAT activities and production readiness. Continuous Improvement & Quality -Drive Lean, Six Sigma, SPC and root cause analysis activities. -Support CAPA, non-conformance investigations and process compliance. -Deliver improvements in productivity, quality, cost and delivery. Data Analysis ...

Systems and Engineering teams to promote effective cross-functional delivery Analysing complex test data against success criteria, identifying issues and supporting fault-finding and root cause analysis Producing and maintaining test plans, methods, guides, trackers, status reports and other supporting documentation Contributing to systems integration, verification ...

manage Virtual I/O Server (VIOS) v2 & v3 environments. Administer and maintain IBM Hardware Management Console (HMC) platforms. Perform incident investigation, troubleshooting, and root cause analysis for complex platform issues. Deliver change, upgrade, migration, and transformation activities across the estate. Develop, maintain, and enhance UNIX shell ...