8 of 8 Salesforce Jobs in Hampshire

Service Delivery Manager role, ideally within a mature Security Operations Centre (SOC) environment. Experience using service management and collaboration platforms such as CRM systems, Salesforce, Confluence, Microsoft Power Apps and Microsoft 365. A solid understanding of cybersecurity technologies and concepts, including SIEM, EDR and XDR. Excellent organisational and time management ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working Hours ...

experience designing or operating runbooks, self-service and repeatable processes that reduce recurring support demand. Confidence using an ITSM system of record, such as Salesforce, alongside metric-driven reporting and dashboards. Proven people leadership experience, including supervising, developing or line-managing support staff or early-career team members. Strong client ...

Company Description Totaljobs is a leading online job board in the UK dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the UKs job market, we had a key ...

about the job: We are looking for an experienced Transformation Migration Lead to join Health Evolution (HEVO), a major transformation programme delivering a modern Salesforce-enabled platform for the Health business. This is a critical leadership role responsible for defining and delivering the end-to-end migration strategy that will … decommissioning activities. Defining migration principles, guardrails and decision-making frameworks that balance risk, value and operational impact. Creating and maintaining migration roadmaps aligned to Salesforce delivery, programme releases and benefits realisation milestones. Leading detailed release and cutover planning, including migration sequencing, readiness criteria, reconciliations, rollback plans and post-migration support. ...

play a key role in driving supplier governance, commercial oversight and performance management, with a particular focus on PwC delivery governance and Salesforce SaaS commercial management. As the programme continues to evolve, supplier performance, commercial control and SaaS cost optimisation are becoming increasingly important. You'll help ensure that HEVO … HEVO programme. Establishing and managing supplier governance forums, scorecards, performance reporting and escalations. Tracking supplier commitments, deliverables, risks, issues and commercial obligations. Managing Salesforce licensing, usage, entitlements and commercial performance. Developing licence and usage forecasting models linked to programme growth and roadmap requirements. Identifying opportunities to optimise licence utilisation, SKUs ...

value Troubleshoot issues live with customers, often in real-time over the phone Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries Provide emergency support out of hours on a rotational basis (after initial onboarding period … have: Experience or interest in the Care industry An inclination to keep up with developments in technology and social care Experience using Salesforce, Intercom and Jira An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry . ...

maximise customer lifetime value through personalised, orchestrated and data driven customer engagement. Working across marketing, sales, service, data and technology, they will use Salesforce as the organisation’s CRM to create a connected view of the customer and deliver relevant experiences throughout the customer lifecycle. Key Responsibilities Develop and lead … lifetime value. Leverage customer data, analytics and segmentation to identify opportunities and drive personalised engagement. Design and orchestrate cross-channel customer journeys using Salesforce and its wider ecosystem. Establish customer value, propensity and next-best-action approaches to improve commercial outcomes. Partner with technology and data teams to maximise ...