Application Support Lead (nCino & Mambu)
- Location
- City of Westminster, England, United Kingdom
with Operational Resilience Team to ensure the availability and recovery of critical business applications. Vendor and third-party management Manage relationships with nCino, Mambu, Salesforce and relevant technology partners. Monitor supplier performance against agreed service levels and delivery commitments. Coordinate escalations, technical support and enhancement activity. Challenge proposed solutions … senior leaders. Experience managing third-party technology vendors and support partners. Working knowledge of ITIL service management principles and structured change governance. Desirable Salesforce administration and configuration experience. SME, commercial or specialist lending experience. Experience of core banking migration or transformation programmes. Knowledge of APIs, integrations and cloud-based SaaS ...