9 of 9 Service Analyst Jobs in the North West

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels … technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Purpose We are looking for a highly capable service ...

Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Location: Warrington, United Kingdom Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. Careers at TCS: It means more … brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. Job Purpose and primary objectives The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities require ...

Service Desk Analyst £14.18 per hour Full-time, Temporary to 5th May Office-based Overall job purpose: To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support … service across the University. Key responsibilities: Act as a first point of contact for incoming IT queries, managing a personal queue of customer calls and tickets. Provide support primarily via telephone, as well as through the in-person IT Support Desk and digital ticketing systems. Identify, gather, and validate ...

both worlds, local firm culture and big-firm investment and infrastructure. As a result of our growth, we are seeking an experienced IT Service Desk Analyst to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. Job Summary: An experienced IT service desk analyst with M365 skills responsible for providing technical support, addressing 1st line IT issues and contributing towards the smooth operation of Lawfront's IT infrastructure. This role will also involve ensuring helpdesk best practice and assisting Lawfront's colleagues with IT related issues and requests. Principal Responsibilities ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support … Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. The role ...

tech-savvy problem solver with a passion for customer service? Join Key Group, a market-leading financial services company, as an IT Service Desk Analyst and be part of a dynamic IT team that keeps our business running smoothly. Key Group has been helping people unlock … onboarding new starters and managing system access. Ensure IT security and confidentiality are upheld at all times. What We're Looking For: Strong customer service skills with excellent communication. Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. ITIL Foundation qualification or equivalent experience. ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring ...

leader in their field - based in brand new state of the art offices right next to Buckshaw Parkway train station. Hybrid working. Tier 1 Service Desk Support Analyst . Youll be joining a service desk team based in Chorley within modern open plan offices and the opportunity … calls per day where your customer care skills will be the foundation of the customer experience. Throughout your time on the Service Desk you will naturally be upskilled to give you the knowledge to further expand your technical ability. The role provides a great opportunity for career progression moving ...