51 to 75 of 113 Service Catalogue Jobs in the UK

team, providing advanced Comarch technical support for a large-scale Inventory Management environment. Triaging, diagnosing + resolving complex Comarch incidents across: network inventory, service management, configuration management + data integration ensuring platform stability and service continuity for the client. Providing L2/L3 support for Comarch … physical + logical resource (-eg- cables, hardware + GIS/address data). Diagnosing/resolving Comarch incidents related to service catalogue management, service orchestration + lifecycle management for both customer-facing and resource-facing services. Diagnosing/resolving Comarch data integration failures, including issues ...

lead without authority across a large, distributed engineering organisation. Own the IDP vision, roadmap, and end-to-end execution at IFS, service catalogue, self‐service scaffolding, golden paths, CI/CD integration, and developer portals Own the developer experience vision for the Nexus platform, from … service creation through to production observability Work across Kairos, Nexus, Auth, Base Tech, and product teams to deliver cohesive, integrated developer experiences Define platform standards that make the right way the easy way, not mandated, just obviously better Drive measurable adoption: onboarding time, self‐service completion ...

Service Architect Open Opportunity | London, UK About the role The Company Mozaic is an innovative and growing Operating Model Transformation Consultancy. We work with large organisations at CIO level, to assess and transform their digital operations. We have an outstanding reputation in this field and our customer base … includes many household names across numerous different industries. Background and Experience As a Service Architect, you will play a critical leadership role in shaping, designing, and assuring E2E service models. This role combines architectural rigour with delivery practicality, ensuring that services are operationally viable, technically sound ...

growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work closely with business stakeholders, delivery … ServiceNow HRSD, including core capabilities such as HR case management, employee service centre, HR knowledge management, the HR service catalogue, employee journeys, workbooks and flows.• Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation ...

continually on a journey of change. Key Responsibilities Platform administration and support Administer and maintain users, roles, access controls, forms, tables, notifications, service catalogues and workflows. Monitor platform health, resolve incidents and defects, and support upgrades, patches and regression testing. Manage development, test and production releases under agreed … REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. ...

supporting product renders, Digital Shelf, ShopX, global-to-local adaptation, and other approved use cases.The Director holds end-to-end accountability for the service portfolio, including global operations, platform and workflow priorities, partner performance, adoption, and continuous improvement. The role leads cross-functional implementation across Marketing, Customer … Service line, converting established priorities into operating plans, roadmaps, implementation programs, and measurable outcomes.* Own the operating model, governance, service catalogue, decision rights, standards, and ways of working across the capability portfolio.* Determine operational priorities and allocate approved resources across projects, platforms, workflows, and partners ...

functional design and the technical underpinnings — with leadership of the support model. The Support Lead is the escalation owner for ERP incidents and service requests, works closely with the functional solutions lead and business analysts on root-cause and permanent fixes, and partners with the CTO organisation … Work with the CTO organisation on infrastructure, integration, environments, and release management, ensuring support and change are coordinated. Manage the support service catalogue, knowledge base, and runbooks, driving self-service and commodity support where possible. Lead, develop, and coordinate the global support team and partner ...

seeking an IT Service Management Specialist to join a high-performing global team delivering the Technology Support service portfolio within bp EV. The role supports design, deployment and operation of ITSM capabilities and service offerings across cross-functional teams. You will drive incident resolution, craft service design artefacts and maintain a publishable service catalogue, aligned with bp's digital transformation journey toward value delivery and ongoing improvement. #J-18808-Ljbffr ...

Infrastructure Service Design & Operating Model Consultant - Edge Hosting £600-£645/day | Inside IR35 | 6 months | UK Hybrid We are recruiting for a senior Infrastructure Service Design/Operating Model Consultant to establish a new Edge Hosting service within a global manufacturing organisation. … introducing standardised infrastructure hosting across multiple factories. The requirement is to turn the technical platform into a fully defined, governed and operational service that can be adopted consistently across the business. This is a senior service-design and transformation role, rather than a hands-on infrastructure ...

team spanning technology risk, controls and assurance, policy and governance, compliance and third-party technology risk, ensuring the function operates as a coherent service with clear priorities, ownership, standards and measurable outcomes. The Head will lead the areas requiring senior GRC judgement and oversight while building team capability … across the technology control environment while maintaining clear separation from first-line operational responsibilities. Establish and continuously improve the Technology GRC service catalogue, ensuring each service has defined scope, ownership, customers, outputs, measures and escalation routes. Establish, maintain and continually improve the Group Technology Control ...

design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding of LPARs … Lead a pilot : Prove provisioning, application compatibility, performance, recovery and support processes. Deliver production readiness : Secure operational sign-off, publish the service catalogue and manage initial onboarding. Expected deliverables Integrated delivery plan and RAID log. Agreed architecture and responsibility matrix. Capacity, licensing and cost model. Provisioning ...

operational supportability, cost effectiveness, and implementation readiness. Working closely with Enterprise Architecture, Cloud Architecture, Cyber Security, engineering teams, country IT teams, and managed service providers, the TDA ensures consistent implementation of cloud platform standards whilst driving technical excellence, platform stability, governance maturity, audit readiness, and operational reliability across … design. Continuous Improvement: Turning recurring incidents and problems into standards, patterns, and automation guardrails. Knowledge Management: Disciplined documentation, runbooks, CMDB/service catalogue, and operational handover. Bias for Action: Comfortable making decisions and driving outcomes in fast-moving, ambiguous environments. Travel: Ability to travel as required, with ...

Capgemini are seeking a SIAM Catalogue Analyst to govern and optimise the service catalogue across a multi-supplier IT environment in the UK. The role focuses on accuracy, standardisation, accessibility and data-driven insights to improve service delivery and end-user experience. You will … collaborate with suppliers, stakeholders and governance bodies, maintain catalogue content and produce reporting to support operational and strategic decisions, with a hybrid working model. #J-18808-Ljbffr ...

requirements. Maintain an overview of critical services, recovery dependencies, sequencing, RTOs and RPOs, ensuring alignment with the configuration management database (CMDB), service catalogue and agreed recovery strategies. Coordinate recovery exercises across technology towers, including infrastructure, identity, network, storage, backup and applications, validating end-to-end dependencies … report gaps against agreed recovery targets. Define exercise objectives, document outcomes and lessons learned, and track remediation actions through to completion. Review service changes for BCDR impact, ensuring recovery documentation and testing arrangements are updated where required. Coordinate BCDR communications during exercises and live disruptions, providing stakeholders with ...

difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code … service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide ...

organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation ...

organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation ...

organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation ...

organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation ...

across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking … platform ServiceNow Platform administration, management, and support including deployments. Creating and/or maintaining Service Catalog items, some of which require complex catalogue development experience and knowledge. Creating and or maintaining components such as Server-side scripts, ACLs, Business Rules, UI Actions, UI Policies, and AJAX using ...

support.**Required Skills*** Strong experience as a Business Analyst in ServiceNow projects* Good understanding of ServiceNow modules such as:* ITSM* ITOM* HRSD* CMDB* Service Catalog* Incident, Change, Problem Management* Experience with Agile/Scrum methodologies* Strong stakeholder management and communication skills* Ability to create process maps and functional ...

programs. Strong expertise in platform customization, integration, and workflow automation. Technical Skills ServiceNow Modules Experience in one or more of the following: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Service Catalog Employee Center/HR Service Delivery (HRSD) Customer … Service Management (CSM) Governance, Risk & Compliance (GRC) Security Operations (SecOps) Strategic Portfolio Management (SPM) Platform Expertise Flow Designer IntegrationHub Service Portal/Employee Center CMDB and Discovery Event Management Performance Analytics UI Builder Scoped Applications Now Experience Framework Integration Technologies REST APIs SOAP Web Services JDBC ...

Remote, UK Start: ASAP (within 4 weeks) Duration: 6+ Months Specialism(s): ServiceNow, ITSM, CSA, CAD, JavaScript, REST APIs, SOAP APIs, JSON, XML, Service Catalog, Workflow Automation, Flow Designer, Business Rules, Incident Management, Change Management, Problem Management, Asset Management, CMDB, Integrations, Platform Administration, Troubleshooting, Technical Documentation, UK Security … Security Clearance are required* Key Responsibilities * Design, develop, and configure custom applications, workflows, and integrations within the ServiceNow platform. * Build and maintain Service Catalog items, forms, portals, and user interfaces. * Develop automated business processes using workflows, scripting, APIs, and ServiceNow best practices. * Configure, customise, and enhance ITSM modules ...

Service Manager (ServiceNow) A fantastic opportunity has arisen for a Service Manager (ServiceNow) to join our London based law firm on a permanent basis. Service Manager (ServiceNow) Summary: The Enterprise Service Management team is collaborating with business functions across the firm … services and technology platforms. We're implementing ServiceNow as our ESM solution to standardise processes and drive efficiency through AI, agents and automation. Service Manager (ServiceNow) Key Responsibilities: * Configure and deliver ServiceNow solutions, including HR workflows, case management and self-service portals. * Identify opportunities for process ...

Drive adoption of ORDG shared AI services across consuming applications; identify duplicate or overlapping capabilities across the estate and consolidate onto the governed service catalogue. Partner with the Data Governance & Data Product Lead on lifecycle, quality gates and certification of consumer-facing products; and with the Data … consumer onboarding: technical integration, entitlement setup, contract sign-off, and post-go-live health of the consumer relationship. Maintain the shared-service catalogue — what exists, who owns it, which platforms consume it, and how to adopt it — as a living reference for RM&C and Technology partners. ...