51 to 61 of 61 Service Delivery Manager Jobs in London

Mitimes Solutions is expanding into the UK — and we're looking for our first UK- based Service Delivery Consultant to help us build a brilliant client experience from day one. This is a genuinely varied role. You'll be the technical go-to person for our UK clients … platforms work, you're comfortable in Microsoft 365, and ideally, you've supported or used PBX/VoIP/unified comms systems. ● Genuine customer service instincts — you listen well, communicate clearly, and stay calm when clients are frustrated. ● Comfortable with light commercial conversations — you don't need ...

organisation dedicated to building public trust and setting professional standards is at a crossroads. Despite their critical mission, they’ve never had a dedicated Service Management team. Instead, this has been managed in silos by passionate individuals without a unified strategy. Despite the immense challenge ahead … implementing IT Disaster Recovery capabilities, driving a cybersecurity improvement programme and also rationalising suppliers across technology. What you’ll bring: Proven experience as a Service Delivery Manager on complex IT Transformation or improvement programmes Strong knowledge of ITIL 4 and ITSM best practices Experience with Disaster Recovery ...

architects, business transformation specialists and client-facing deal architects. We are seeking to expand this team with the introduction of an experienced Solution Portfolio Delivery Manager who will be accountable for driving the delivery of approved solution architectures into fully designed, configured, governed and rollout‐ready managed … services solutions. Working closely with the Global Solutions Leadership and Architecture functions, this role is accountable for driving the approved architectures through the detailed Service Design and Development lifecycle, ensuring solutions are configured to agreed standards, scalable, operationally ready, and safe to deploy to multiple end clients globally. This ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support. Responsibilities include leading cross-functional teams through design, delivery, testing, deployment and handover, managing non-functional requirements, risk, budgets ...

partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

Job Description Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning ...

Amazon's Customer Service WW Quality and Escalations team in London seeks a Senior/Expert Program Manager to own and deliver high-visibility service-improvement programs that impact the global customer experience. You will collaborate with Customer Service Operations, Tech, and Customer Experience to define ...

Fastly is seeking a Manager of Professional Services to lead a team of post‐sales engineers and architects across the EMEA region. The role focuses on onboarding, migration, go‐live, and ongoing customer success with strong leadership and delivery discipline. You will partner with Sales, Product and Engineering ...

manage a team of Professional Services engineers and architects. You will drive onboarding, configuration migration, go-live and ongoing customer success across EMEA, balancing delivery quality with customer outcomes. You will set regional priorities, coach the team, manage escalations and coordinate with Sales, Product and Engineering to ensure scope ...

Capital is seeking a Professional Services Engagement Manager in London to drive customer success by accelerating software delivery transformation. This role bridges Sales and Services to maximize the Harness platform's value for clients. Ideal candidates will have a strong technical background, proven experience in consultative selling ...