26 to 50 of 50 Service Delivery Jobs in Manchester

Senior IT Project Manager 📍 Manchester | Hybrid Working A growing organisation is looking to appoint an experienced Senior IT Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business. This role requires a genuinely well rounded IT Project … Manager with experience operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment. The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational ...

dependent on experience) Purpose of the Role This role exists to launch and grow Dataspire ONE - our managed digital maturity and assurance service for UK schools and Multi-Academy Trusts - into a market that genuinely needs it. You will work directly with the CEO and senior trust leaders … cycle Present Dataspire ONE credibly to MAT CEOs, CFOs and school SLTs Personally deliver the first cohort of reference customers Build the commercial and delivery team behind you as the service scales This is not a maintenance role. You are launching something new and will be accountable ...

Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers … business scales (circa 45 heads currently) Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role. The successful person will oversee four global functions covering Customer Support ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Great Place to Work in 2025 and 2026a reflection of our supportive and collaborative culture. What we offer 26days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Key Responsibilities: Handling and prioritising support tickets. Providing first-line technical support to end users. Supporting ...

actions 4. Operational Process Improvement Identify operational inefficiencies, inconsistencies, and process failures Work with department heads to improve: process control, accountability, operational consistency, and service delivery quality Assist in standardising workflows across divisions Support the transition from reactive operational management to structured scalable processes 5. Risk, Governance & Regulatory … Experience implementing internal audit programmes Strong understanding of: ISO 9001 ISO 27001 ISO 14001 ISO 45001 Experience within technology, engineering, software, security, logistics, or service-based environments Excellent documentation and procedural writing capability Strong organisational and analytical skills Ability to challenge operational practices constructively Experience managing corrective and preventive ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner. ...

growth and organisational change, the organisation is now focused on modernising how it operates. Significant investment has already been made in core systems and service delivery, and the next phase is to strengthen technology capability and embed sustainable, organisation wide transformation. The focus is on building on that … create a clear and sustainable path forward. Profile We are looking for a proven technology and transformation leader who can balance strategic thinking with delivery focus. You will bring: Experience leading enterprise IT and business transformation within a complex organisation Senior leadership experience at IT Director, Digital Director ...

core systems including operational workflows, integrations, reporting, customer tooling, and internal platforms. These systems play an important role in supporting day-to-day operations, service delivery, and business decision-making across the organisation. This role is ideal for someone who enjoys solving technical and operational problems, working across … development tools such as Claude Code and Cursor are already embedded into the teams workflow, and engineers are encouraged to use them to improve delivery efficiency while applying strong technical judgement. What Youll Be Doing Building and improving business-critical applications and internal systems Developing features across frontend ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

necessary. Participate in routine testing, preventive maintenance, and troubleshooting of transmission systems. Support and guide production staff, sharing your technical expertise to enhance our service delivery. Key Skills & Experience for the NOC Engineer Essential HND or Degree in Broadcast/Electronic Engineering or around 2 years of experience ...

someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability … identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful ...

leading consulting firm is looking for a Senior Consultant specializing in ServiceNow HRSD to transform HR service delivery for clients. You will facilitate workshops, design innovative solutions, and collaborate with stakeholders to enhance operational efficiency. The ideal candidate has extensive experience in HR process design and ServiceNow capabilities. ...

contact for your clients Delivering regular account reviews and strategic planning sessions Negotiating contracts and closing deals Collaborating with internal teams to ensure seamless service delivery Maintaining accurate pipeline and account data within CRM systems Skills required Proven experience in account management or B2B sales Must have experience ...

contact for your clients Delivering regular account reviews and strategic planning sessions Negotiating contracts and closing deals Collaborating with internal teams to ensure seamless service delivery Maintaining accurate pipeline and account data within CRM systems Skills required Proven experience in account management or B2B sales Must have experience ...

owners. You will also support sale preparation and due diligence, ensuring the business is organised, credible, and attractive to potential buyers while maintaining strong service delivery. What you'll need to succeed To succeed in this role, you'll need strong commercial and financial leadership experience within ...

core systems including operational workflows, integrations, reporting, customer tooling, and internal platforms. These systems play an important role in supporting day-to-day operations, service delivery, and business decision-making across the organisation click apply for full job details ...

outsourcing, and Centres of Excellence (CoEs), with a focus on embedding AI and automation to improve efficiency and employee experience. Supporting the identification and delivery of AI and automation use cases across the employee lifecycle—working with platforms such as ServiceNow, Google Co Pilot, Microsoft Power Platform, and other … intelligent tools to enhance service delivery. Applying data and analytics to workforce planning, organisational design, and performance measurement—using benchmarking and scenario modelling to inform recommendations. Collaborating with stakeholders across HR and GBS functions to support change initiatives, facilitate workshops, and contribute to stakeholder engagement and adoption efforts. Delivering ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. … regulated environments Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values‐based leadership Working for our organisation North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. ...

/regulated environment Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values-based leadership About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly … ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local ...

legal technology with expert legal services to deliver cutting-edge e-disclosure solutions. The Role As Technology & E-Discovery Manager, you will lead the delivery of end-to-end e-discovery services across a diverse range of matters. You will act as the central point of expertise, working closely … with legal teams to implement tailored digital solutions and ensure best-in-class service delivery. You’ll also play a pivotal role in building capability within the team, driving innovation, and enhancing the firm’s use of technology-assisted review tools. Key Responsibilities Partner with Disputes teams to design ...

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. … regulated environments Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values‐based leadership Working for our organisation North West Ambulance Service NHS Trust provides 24‐hour, 365‐day accident and emergency services to those in need of emergency medical treatment and transport, along with ...

North West Ambulance Service in Manchester is seeking a Senior Technical Leader for telephony and unified communications services. This role entails designing and improving IP telephony services that support critical operations while providing technical leadership to teams. Ideal candidates will have extensive experience in enterprise telephony and unified communications … within the NHS or similar environments. The position involves mentoring engineers and shaping digital strategies within a regulated setting, ensuring compliance and innovation in service delivery. #J-18808-Ljbffr ...