1 to 25 of 34 Service Design Jobs in the North of England

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer … Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

User Experience (UX) Design Lead you will be accountable for the user experience design across all YBS group digital channels. Youll lead a team of 12 UX Designers within an Agile delivery environment and work in partnership with Product Owners, Developers, Content Designers and SMEs to deliver … outstanding experience design capability. This is a strategic leadership role that combines creative hands-on design expertise with the people leadership. Why join us now? We are at a very exciting place in our digital transformation journey and this role will give you the brilliant opportunity ...

Service Designer £50,000 - 64,000 GBP Bonus, Pension, Benefits Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Service Designer Newcastle Up to £64,000 Hybrid A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring … Service Designer . If you're passionate about shaping end-to-end services and creating seamless user experiences, this could be the role for you! What You'll have the Opportunity to do as a Service Designer: Inspire teams by shaping end-to-end service experiences that ...

clear problem statements, translating business needs into delivery-ready outputs, identifying optimisation opportunities, and reducing duplication across services, systems and providers. Key Responsibilities Lead service discovery and requirements gathering across the team and associated contractual services. Define clear problem statements, desired outcomes, scope, assumptions, and constraints for change initiatives. … supporting documentation. Establish and maintain a joined-up view of services, systems, processes, and external providers to support informed decision-making. Identify opportunities for service optimisation, process improvement, system rationalisation, and removal of duplicated activity. Maintain and prioritise continuous improvement and discovery backlogs in partnership with stakeholders. Facilitate workshops ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units ...

Title Senior Product designer Reports to Head of Product Design Location UK based role - 1 day a week in Manchester office Salary 50,000 – 60,000 GBP per annum Fixed term 6 month contract with potential to go permanent Please submit your CV and link/pdf of some … customers want to see on shelves. This helps reduce the time and costs spent developing new products, which makes for better products, faster. Product Design at Vypr Our in-house product team works in small, multidisciplinary teams designing and building features using the Shape Up methodology. This gives ...

Ready to shape the architectural vision that will power StepChanges next five years of digital transformation? Want to lead on modern service design and guide how SaaS, integration, and enterprise solutions come to life across a national charity? Excited by the chance to build and mature a brand … Solution Architect whos excited to shape that future. In this brand-new role, youll bring deep enterprise architecture expertise and solution-level insight to design modern services, guide complex integrations, and influence how SaaS products and workloads are delivered across the charity. Reporting into the Head of Architecture ...

internal product capability. Working across cross-functional teams, you will deliver quality interactions between consumers, customers, and colleagues through best-in-class technology, process design, and evidence-led product thinking. This role sits at the intersection of CX strategy, internal product development, and platform optimization , balancing off-the-shelf … input. Champion product management discipline across internal tooling, ensuring teams focus on proactive, outcome-oriented roadmaps over reactive backlog management. Cross-Functional Process & Experience Design Review and help redesign cross-functional processes supporting customer experiences and interactions, ensuring they are efficient, effective, well-supported by technology, and easy ...

highest standards of quality, security, and performance. This hands-on role requires a strong grasp of JavaScript/TypeScript, CI/CD pipelines, Service Design, Design Patterns, and a solid understanding of the wider technical stack. A strong... #J-18808-Ljbffr ...

Description \n IAM Service Lead Manchester (Onsite, 5 days/week) \n £75,000 - £100,000 + perm benefits \n We are looking for an experienced IAM Service Lead to take ownership of an enterprise-scale Identity & Access Management service. This is a key leadership role responsible … services, ensuring the right individuals and systems have the appropriate access at the right time. \n Key responsibilities: \n \n Own the IAM service end-to-end (delivery, governance, performance) \n Lead Service Design, TOM, and Service Transition \n Oversee Joiner/Mover/Leaver ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Lead Business Analyst to join the Project team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

shaping the future of StepChange. Created as part of our new Executive Operating Model, this newly created Executive role brings together product strategy, service innovation, client insight, analytics and growth under one executive leader. You'll shape how our products and services evolve, ensuring they continue to meet changing … collective accountability for organisational performance, culture, financial sustainability, governance and the successful delivery of our strategic ambitions. You'll lead the full product and service lifecycle, balancing innovation with operational excellence to ensure our services remain relevant, accessible, insight-led and financially sustainable. From the evolution of our core ...

Private sector clients. We are recruiting for a Principal Software Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis, and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident ...

sector clients. We are recruiting for a Senior Full Stack Node Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

Private sector clients. We are recruiting for a Lead Technical Architect to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … Days Holiday plus UK Public Holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle‐to‐work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits ...

sector clients. We are recruiting for a Senior Full Stack Kotlin Developer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

business needs into high-quality requirements and solution designs. Extensive experience producing and assuring business analysis artefacts Confident application of structured analysis and solution design techniques to complex change initiatives. Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision-making. Proven ability … with the ability to translate technical concepts for non-technical audiences. Experience working with enterprise platforms or cloud technologies Experience collaborating with UX and service design teams, including use of wireframing and prototyping tools. Demonstrated ability to apply emerging technologies to business problems in a pragmatic, value ...

business needs into high-quality requirements and solution designs. Extensive experience producing and assuring business analysis artefacts Confident application of structured analysis and solution design techniques to complex change initiatives. Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision-making. Proven ability … with the ability to translate technical concepts for non-technical audiences. Experience working with enterprise platforms or cloud technologies Experience collaborating with UX and service design teams, including use of wireframing and prototyping tools. Demonstrated ability to apply emerging technologies to business problems in a pragmatic, value ...

matters and own the outcome.As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary expertscombine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.Our clients adapt and transform, and together we achieve enduring results. … offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Join ourData Science team, part ofDigital & Data,working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible ...

will: * Develop technology strategies, roadmaps and architectural artefacts (HLDs, blueprints, target states) that guide enterprise and regulatory platforms. * Lead architectural governance, presenting at design forums and ensuring alignment with Bank-wide standards. * Shape secure data architectures across Azure services, including ingestion, validation, modelling and metadata design. * Partner with stakeholders … Architect include: * Experience within regulated environments or large-scale financial services architecture. * Familiarity with EA frameworks including TOGAF, SAFe or Zachman. * Exposure to UX, service design or user-facing workflow optimisation. * Background in operational resilience, service continuity or hybrid architecture patterns. * Integration with enterprise data platforms, analytics ...

impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Opportunity to shape fraud prevention in a high-profile public service environment Work within a complex, regulated pensions landscape with strong governance focus Contribute to protecting customer outcomes and scheme integrity at scale The Role Lead … large-scale pensions administration environment. The role is responsible for ensuring effective transaction monitoring, fraud risk assessment, and regulatory compliance, while supporting the design and continuous improvement of fraud frameworks, controls, and processes. You will manage investigation activity, provide expert guidance across the business, and contribute to safeguarding customers ...

e.g., passwords, MFA, certificates) Authorization - controlling what users are allowed to access Governance & auditing - tracking access and ensuring compliance Your role * Create IAM Service Design, detail TOM, Lead transition KT and Shadowing * IAM Service Leadership and Governance * KPI-SLA tracking and reporting * Continuous improvement * Stakeholder management * Risks … issues management Your skills and experience * Hybrid IAM Environment Service Leadership experience * Deep expertise across IAM domains - IGA, MFA, SSO, PAM & PKI Additional desirable skills and experience * Hands-on experience in supporting On-Prem IAM tools like Microsoft Identity Manager (MIM) and Active Directory. * Hands-on experience in supporting ...

Elicit, define and translate business and user needs into clear requirements. Analyse current processes, identify improvement opportunities and define target operating models. Support the design, development and testing of new services and solutions. Assess impacts of change, including business, policy and operational constraints. Define success measures and ensure delivery … complex problems and drive solutions through to delivery. Experience translating business goals into clear requirements and outcomes. Understanding of operating models, business change and service design principles. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … delivering projects focused on data protection and privacy laws in the private sector. Ideally, you should have experience consulting with Life Sciences or Financial Service sector clients. Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles ...