22 of 22 Service Design Jobs in the South East

Service Design Lead - 6-Month Contract | £590/day | Inside IR35 | 3 Days/Week | Milton Keynes | Active SC Clearance Required We are seeking an experienced Service Design Lead to join a high-profile government programme for a 6-month contract. This role is inside IR35 … offers a flexible 3 days per week onsite and a competitive daily rate of £590/day . Key Responsibilities: Lead end-to-end service design for large-scale IT and digital services, translating business, user, and operational requirements into coherent, cost-effective Service Design Packages ...

Network IT is currently recruiting for a Senior Service Designer (ITSM) to join our client on a 6 month initial contract. Our client is looking for an experienced ITSM professional, who can support a Lead Service Designer, Service Architects and Service Delivery teams, to design standards, templates and processes to maintain consistency across various services. You will be working on service blueprints, contributing to service models, SLA’s, OLA’s and ensuring service designs align with ITIL practices. You’ll be creating user centred Service Design Packages, that take ...

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management … service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across functions. • Experience ...

Service Designer, Song Service CL9 - Consultant London, Manchester, Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences … scale. As part of Song Service, you’ll support a portfolio spanning health services, government agencies, education, and public sector institutions. Help leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. Grow alongside our global network of talent, and help drive impactful change for some ...

Service Architect Must have an Active DV Clearance An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring … transitioned services enter live operation in a stable, cost effective, and governance aligned manner. About the Role - Service Architect As a Service Architect , you will design detailed end to end service models for low, medium, and high complexity deliveries. You will assess current operating and governance ...

working with a consultancy feeding into the public sector looking for an actively active SC cleared lead service designer- Outside IR35- 6 month contract - £550 per day Key responsibilities Develop and maintain service blueprints and end-to-end journey maps Map operational finance processes (e.g. transfers, holds, reporting … reconciliation) Lead on data mapping across the service Identify and map external touch points and dependencies Highlight gaps, risks, hand-offs and non-happy paths across the service Ensure service design reflects technical constraints and delivery reality Contribute actively within sprint cycles and supporting delivery Essential ...

between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help ...

management: Possess proven experience to lead the requirements gathering phase and ability to collect and manage the requirements by collaborating with various stakeholders. Solution Design: Support the Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. UI Development … stakeholders from various departments, including IT, finance, and operations, to gather requirements, understand business objectives, and ensure alignment between business goals and technology solutions. Service Design Support: Working closely with service design team to ensure smooth adoption and utilisation Team Leadership: Provide guidance and mentorship ...

normal management responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. You will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This … where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery Manager (SDM), handing over the development of the proposal ...

have an excellent contract job opportunity for Observability/Monitoring Service Owner - Cloud for our leading client. Role overview Own the technical execution of the Observability solutions, integration of monitoring tools, leveraging the AI capabilities in the NOW platform to manage events of client's Transform products and technical … days per week onsite) Pay - attractive daily rate (inside IR35) Skills Minimum Requirements: Extensive experience (typically 15+ years) in observability and automation technology, tools, service, process with a strong focus on management, effectiveness and architecture. Significant experience in observability and automation architecture and enterprise systems. Proven expertise in designing ...

services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet’s strategy is to grow our customer base … Growth – Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support – On marketing and sales enablement activities Customer Experience & Managed Service – On service design transitions Procurement Legal & Compliance – On master service agreements and statements of work Finance – On sales governance and customer ...

transformation. They are seeking a Senior Product Manager to lead the redesign of key internal services, with a strong focus on automation , intelligent workflow design , and AI-enabled service capability.This is an excellent opportunity for a strategic, hands-on product leader who can drive complex service change … also lead communication and adoption efforts, ensuring new automation-driven services land successfully with operational teams. Key Responsibilities Lead the product roadmap for major service transformation initiatives. Drive user-centred design to simplify and improve end-to-end processes. Introduce and scale automation , smart workflows, and AI-assisted ...

looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To design and support the delivery of modern, user-centred digital platforms and services that align with ICAEW's strategic objectives. This role is central to shaping … secure, accessible, and scalable digital ecosystem by aligning technical solutions to business needs, regulatory requirements, and best practices in design and engineering. Responsibilities include: * Design scalable, modular, and high-performing digital solutions, optimised for usability, accessibility, and maintainability. * Champion a configuration-led, API-first approach that aligns with ...

Management Consulting Manager, Song Service L7 London, Manchester. Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences … scale. As part of Song Service, you’ll support a portfolio spanning health services, government agencies, education, and public sector institutions. Help leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. Grow alongside our global network of talent, and help drive impactful change for some ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

plan, manage and execute complex work within time, cost and quality constraints, while ensuring compliance with established governance frameworks and Secure by Design principles. Working within upper-tier secure government environments, you'll engage with senior stakeholders, lead multidisciplinary teams and champion user-centred, accessible and secure service … implications clearly and confidently. Ensure alignment with internal programme governance frameworks and contribute to business cases, assurance reviews and formal reporting. Lead preparation for service assessments and internal governance boards. Champion user needs, accessibility and good service design throughout the full project lifecycle. Collaborate with user researchers ...

model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … Providing expert direction on security technologies, control effectiveness, logging/monitoring, and vulnerability management priorities. Setting clear security expectations and driving cultural change across service owners, technical teams and leadership groups. Developing and maintaining cyber policies, standards and evidence based reporting. This is a hands-on leadership role where ...

ensure confident platform usage. * Build strong relationships with occupiers and site teams to drive engagement with smart services. * Shape and define new smart building service offerings and data-driven propositions. * Collaborate with leasing, asset management, and property teams to assess viability and commercial opportunities. * Capture occupier feedback and operational … influencing skills with the ability to build trust at all levels. * Understanding of smart buildings, IoT platforms, or digital access technologies. * Experience with service design, commercial offerings, or occupier experience environments advantageous. ...

Responsibilities: Manage test processes across multiple project stages, ensuring thorough and approved testing. Report to and be accountable to the IS Head of Service Design. Create, review, and approve checklists for each testing stage in collaboration with NATS Project Management. Record detailed test data including test conductors, timelines ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

Technical Administrator Purpose of Job Responsible for providing technically-focused clerical, administrative and IT support for the housing asset management service, in order to support effective service delivery to residents and corporate clients. Technical Administrator Main duties and responsibilities Carry out a range of general office administrative support … administrative and IT systems. Assist in the collation of all relevant information required by the Home Ownership Unit. Technical Administrator Deal with technical service enquiries from the public, contractors, consultants, other departments, external bodies and stakeholders and ensure appropriate information is forwarded to the relevant officer where necessary; record ...