Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
SNG (Sovereign Network Group)
the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.? We're now looking for an IT ServiceDesign Lead to join our team in either Basingstoke on an 18 Month Fixed Term Contract , combining both office and home working. The Role: As an IT ServiceDesign Lead, and you'll play a key role in shaping how new IT services are designed and transitioned into business-as-usual. You'll work closely with project teams, service owners, IT operations, and business stakeholders to design services that are secure, resilient, and supportable from day one. What You'll Be Doing Leading servicedesign activities across multiple IT projects, ensuring non-functional requirements and support needs are built into delivery plans. Conducting service impact assessments, identifying service support requirements, risks, dependencies, and operational impacts. Producing and securing sign-off of ServiceDesign Packages (SDPs) and support models. Partnering with stakeholders to ensure operational teams are fully prepared More ❯
IT Service Lead (18 Month FTC) Salary: 56,000 - 62,000 per Annum Location: Basingstoke or Wembley 2x a Week Overview My client is seeking a ServiceDesign Lead. This role would be responsible for ensuring that IT services, systems, and products are effectively transitioned from design into live operations. This role works closely with project … teams, operational teams, and business stakeholders to create service designs that are reliable, secure, maintainable, and aligned with organisational goals. Acting as the bridge between project delivery and ongoing operations, the role ensures new or updated services are fully operational from day one. Key Responsibilities Drive servicedesign activities across multiple initiatives, from initial impact assessment to … the development of ServiceDesign Packages and operational support models. Define and document operational requirements, including staffing, processes, technology, tooling, SLAs/OLAs, and reporting needs. Lead workshops with project teams, service owners, IT operations, and stakeholders to collaboratively develop the service support model. Ensure smooth handover to live/BAU teams with complete documentation, knowledge More ❯
IT Service Lead (18 Month FTC) Salary: £56,000 - £62,000 per Annum Location: Basingstoke or Wembley 2x a Week Overview My client is seeking a ServiceDesign Lead. This role would be responsible for ensuring that IT services, systems, and products are effectively transitioned from design into live operations. This role works closely with project … teams, operational teams, and business stakeholders to create service designs that are reliable, secure, maintainable, and aligned with organisational goals. Acting as the bridge between project delivery and ongoing operations, the role ensures new or updated services are fully operational from day one. Key Responsibilities Drive servicedesign activities across multiple initiatives, from initial impact assessment to … the development of ServiceDesign Packages and operational support models. Define and document operational requirements, including staffing, processes, technology, tooling, SLAs/OLAs, and reporting needs. Lead workshops with project teams, service owners, IT operations, and stakeholders to collaboratively develop the service support model. Ensure smooth handover to live/BAU teams with complete documentation, knowledge More ❯
our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to … deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our … Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through servicedesign, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience More ❯
our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to … deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our … Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through servicedesign, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience More ❯
london (city of london), south east england, united kingdom
Accenture
our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to … deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our … Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through servicedesign, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience More ❯
Service Designer, Song Service CL9 - Consultant London, Manchester, Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of Song Service, you’ll … Grow alongside our global network of talent, and help drive impactful change for some of the world’s most mission-driven institutions. We are seeking a talented and experienced Service Designer to join our Song Service team. As a Service Designer, you will play a crucial role in helping clients understand and improve their services by applying … human-centered design tools and principles. You will define and develop new services and the artefacts necessary to communicate, iterate and launch them, playing a key role making the complex simple, bringing together research, design, technology, business and organizational considerations across the end-to-end experience. As a team - Song Service: At Accenture Song Service, we More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Triad Group Plc
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary negotiable, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
london, south east england, united kingdom Hybrid / WFH Options
Triad Group Plc
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary negotiable, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
Simpson, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
Simpson, Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals More ❯
london (city of london), south east england, united kingdom
London Office of Technology & Innovation (LOTI)
Join LOTI as a Service Designer Tackle London’s Biggest Challenges through ServiceDesign Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office of … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in researching … designing and developing new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and servicedesign to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver More ❯
Join LOTI as a Service Designer Tackle London’s Biggest Challenges through ServiceDesign Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office of … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in researching … designing and developing new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and servicedesign to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver More ❯
Join LOTI as a Service Designer Tackle London’s Biggest Challenges through ServiceDesign Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office of … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in researching … designing and developing new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and servicedesign to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver More ❯
have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital … products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise ServiceDesign and 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the … gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you More ❯
london (city of london), south east england, united kingdom
Accenture
have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital … products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise ServiceDesign and 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the … gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you More ❯
have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital … products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise ServiceDesign and 5 design disciplines, being User Research, ServiceDesign, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging the … gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you More ❯
IT ServiceDesign Lead Basingstoke – Hybrid 18 Month Fixed Term Contract - £56,000 - £62,000 We’re looking for an IT ServiceDesign Lead to join a forward-thinking organisation focused on delivering digital and technology services. You’ll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. You’ll need to have experience with the following: IT servicedesign, transition, or architecture within a technology or digital environment Strong understanding of More ❯
IT ServiceDesign Lead Basingstoke – Hybrid 18 Month Fixed Term Contract - £56,000 - £62,000 We’re looking for an IT ServiceDesign Lead to join a forward-thinking organisation focused on delivering digital and technology services. You’ll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. You’ll need to have experience with the following: IT servicedesign, transition, or architecture within a technology or digital environment Strong understanding of More ❯
IT ServiceDesign Lead Basingstoke Hybrid 18 Month Fixed Term Contract - 56,000 - 62,000 Were looking for an IT ServiceDesign Lead to join a forward-thinking organisation focused on delivering digital and technology services. Youll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly into live … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. IT servicedesign, transition, or architecture within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills More ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic ServiceDesign, can present easily to staff and simplify servicedesign into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with … product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable designMore ❯
london (city of london), south east england, united kingdom
Tomorrow Recruitment Ltd | B Corp™
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic ServiceDesign, can present easily to staff and simplify servicedesign into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with … product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable designMore ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior Service Designer to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic ServiceDesign, can present easily to staff and simplify servicedesign into plain English Working within a tight-knit internal agency model, you’ll collaborate closely with … product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them into strategic, scalable designMore ❯
IT ServiceDesign Lead Basingstoke - Hybrid 18 Month Fixed Term Contract - £56,000 - £62,000 We're looking for an IT ServiceDesign Lead to join a forward-thinking organisation focused on delivering digital and technology services. You'll play a key part in ensuring that new IT systems and services are designed and transitioned smoothly … operations teams, helping shape how new solutions are delivered, supported, and maintained across the business. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration. You'll need to have experience with the following: IT servicedesign, transition, or architecture within a technology or digital environment Strong understanding of More ❯
ServiceDesign Manager, Song Service CL7 - Manager London, Manchester, Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of Song Service … cutting-edge technology. Grow alongside our global network of talent, and help drive impactful change for some of the world’s most mission-driven institutions. As a team - Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: Be at the forefront of the industry to create, own More ❯