26 to 50 of 51 Service Desk Engineer Jobs in the UK

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development ...

Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

Technical ServiceDesk Analyst Location: Manchester Head Office 5 days on site Permanent Looking for a Service Desk Analyst with strong customer Service experience within a Product/Manufacturer organisation (electronics, AV, or IT equipment) Role Purpose The Technical ServiceDesk Analyst contributes to the delivery of a high … quality, structured, and customer-focused service desk experience. Dealing with Technical tickets from customers Working as part of the Support Team, the role supports the ongoing development and optimisation of the desk software applications and tools, ensuring workflows, categorisation, automation, and reporting continue to meet operational needs. ...

leading European IT service provider is seeking a Service Desk Engineer (3rd Line) in the United Kingdom. The ideal candidate will have strong SQL skills, experience with Windows Servers, and a solid understanding of Active Directory, M365, and VMWare. This role offers a competitive salary range ...

Frontline Consultancy is seeking a Senior Service Desk Analyst to deliver maintenance for incident resolution, requests, and reporting to the centralised Service Desk division. You will handle escalated queries across multiple technologies and participate in some project work. The ideal candidate has 5+ years IT experience ...

growing, independent MSP supporting SMEs across London and the South East is looking for a talented 2 Line Service Desk Engineer to resolve complex technical issues, deliver infrastructure and Microsoft 365 projects, and help mentor the 1 Line team. This is office based 4 days a week … Deliver project work including M365 migrations, Intune deployments and infrastructure upgrades. Troubleshoot hybrid environments, Active Directory, Entra ID and Intune. Improve automation, documentation and service quality using HaloPSA, NinjaOne, CIPP and Hudu. Coach 1 Line engineers and share technical knowledge. What we're looking for 3+ years' commercial ...

Alexander Dennis Limited is seeking a Principal IT Service Desk Engineer on a fixed-term contract to lead and deliver high-quality IT support across the business from Larbert. You will handle both first and second-line support, drive service excellence, and partner with multiple teams ...

growing, independent MSP supporting SMEs across London and the South East are looking for a customer-focused 1 Line Service Desk Engineer to deliver outstanding support, resolve issues at first contact wherever possible, and build the skills to progress into 2 Line. This is office based … Friday's. What you'll do Provide first-line technical support across Microsoft 365, Windows 10/11 and networking. Resolve incidents and service requests while delivering excellent customer service. Troubleshoot Microsoft 365, PCs, printers, VPNs, Wi-Fi and connectivity issues. Monitor and respond to alerts using HaloPSA, NinjaOne ...

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to ensure secure, reliable IT support for UK, Europe, and global needs. You will be the escalation point for complex issues, triage and resolve across Windows, macOS, VPN, and collaboration tools, and collaborate with multiple ...

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to deliver secure, reliable IT support for UK, Europe, and global needs. You will act as a technical escalation point, troubleshoot Windows/macOS, identity and access, endpoint lifecycle, and incident management, while driving automation ...

looking for an exciting new opportunity? Join a leading European IT service provider and Germany’s largest IT system house. With over 15,500 employees representing 110 nationalities, 695 vocational trainees and students, and a customer base exceeding 70,000, this company has been driving IT innovation for over … leader in business applications, particularly PLM and ERP solutions, the company operates across 120+ locations in 14 European countries, providing personal, local service alongside a robust digital offering. Serving B2G and B2B customers from SMEs to large international enterprises, they continue to shape the future of IT services. ...

Matchtech Group is recruiting a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery within a technology-driven aerospace environment. The role focuses on quality assurance, process compliance and enhancement of service desk performance, working across technical, operational and business teams to drive improvements and maintain service standards and documentation. #J-18808-Ljbffr ...

this role exists Our clients people rely on technology that just works and this role is central to making that happen. As our Service Desk Engineer, youll be the first point of contact for IT support across the business, keeping things running smoothly and making sure everyone … systems scale, data regulations increase, and AI adoption accelerates. Why join our engineering team? Real technical variety - New starter onboarding, hardware deployment, infrastructure troubleshooting, service automation, and project work - you're doing actual technical work, not just processing tickets. A team that listens to you - Work in a focused ...

Join a team that is committed to revolutionising the way people work and communicate. As an Apprentice 1st Line Service Desk Engineer, you will be the first point of contact for IT related queries from our diverse client base. Role Take, log and progress tickets … AZTEK HOLDINGS LIMITED Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers. ...

customers and making technology work for them? We’re recruiting an IT Support Technician (Helpdesk with occasional Field Work) to join a friendly, growing service desk team. This is an office- and field-based, hands-on, customer-facing role where you’ll provide first- and second-line support … have the opportunity to develop your technical skills across Microsoft 365, cyber security, cloud services and more. As an IT Field and Help Desk Support Technician, you will be doing the following, Providing 1st and 2nd line IT support via telephone, RMM and ticketing systems Troubleshooting Microsoft 365, Windows ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following ...

Title: Second Line Helpdesk Engineer Location: Hybrid working, Norfolk We have an exciting opportunity with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider … customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must ...

proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues Escalate incidents where required … line teams Display excellent customer service and maintain outstanding customer satisfaction levels Record end user identification information Record incident details with a high level of accuracy Carry out initial analysis on incidents and requests to assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Training ...

applications, bespoke software products, fantastic clients, and a great team. Role Outline We are looking for an experienced, customer‐focused and enthusiastic Client Services Engineer to join our team. You will provide support for on‐premises and Azure environments for our customers. You should have a genuine interest … delivery team to plan and deploy environments and services for our customers. Your time will be spent as a point of contact for our service desk, dealing with critical tickets and escalations, including change management. The candidate should be prepared to split their working day between providing support ...

Engineer MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside … similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering role Strong knowledge ...

Engineer MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside ...

Quality Assurance Engineer is responsible for supporting issue resolution, running engineering processes and improving engineering processes (with oversight from experienced Quality Assurance Engineers and the Quality Lead). Key Responsibilities Supporting Issue Resolution Triage and deal with issues from both service desks and urgent customer support requests. Resolve ...

Quality Assurance Engineer is responsible for supporting issue resolution, running engineering processes and improving engineering processes (with oversight from experienced Quality Assurance Engineers and the Quality Lead). Key Responsibilities Supporting Issue Resolution Triage and deal with issues from both service desks and urgent customer support requests. Resolve ...

believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients. As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis. Our systems are mostly ...

Our client is a database software company. At a glance Location: Cambridge In-office expectation: 3 days per week Employment type: Permanent Salary : £35,000-£40,000 Why this role exists Our clients people rely ...