18 of 18 Service Desk Engineer Jobs in the North of England

Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will be responsible for resolving technically challenging, time sensitive, and VIP tickets in accordance with agreed KPIs and SLAs. You will provide coaching … mentoring of Service Desk Engineers and deputise for the Service Desk Team Leader, as required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards. Job requirements Key Skills: Working for a Managed Services Provider ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills … also worked in the following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY: £27,000 - £33,000 per annum + ...

Service Desk Engineer - 2nd Line Department: Service Delivery - Prism Employment Type: Permanent Location: Cheshire Compensation: £30,000 - £32,000/year Description Service Desk Engineer - 2nd Line Based in Congleton, Cheshire (hybrid working available following successful probation) Salary: £30,000 per annum … delivering outstanding technical support and building long-term partnerships with our clients. As we continue to grow, we're looking for a customer-focused Service Desk Engineer (2nd Line) to join our busy Service Desk team in Congleton. This is an exciting opportunity ...

International Service Desk Engineer - Halifax (On-Site) - REF 1216 GCSE or above with requisite qualifications Skills Help Desk Contact number 0113 2990570 26 Days Hols (rising to 28)/Birthday Off/Pension/EAP Additional Benefits Region West Yorkshire International Service Desk Engineer … enthusiastic IT professional with a passion for supporting users, solving problems, and delivering an exceptional technology experience? We're recruiting an International Service Desk Engineer to join a collaborative, forward-thinking IT team within a global organisation operating across the healthcare technology sector. With products used ...

Service Desk Engineer - 1st/2nd Line Department: Service Delivery - Prism Employment Type: Permanent Location: Cheshire Compensation: £28,000/year Description Location: Congleton, Cheshire (Hybrid working available following successful probation) Hours: Full-time, Permanent | Monday to Friday Salary: £28,000 per annum plus … about delivering outstanding technical support and building long-term partnerships with our clients. As we continue to grow, we're looking for a motivated Service Desk Engineer (1st/2nd Line) to join our Service Desk team in Congleton. This is an excellent opportunity ...

Service Desk Engineer (2nd Line) - Microsoft/Windows - Hull Are you a strong 1st liner ready for the next step, or a 2nd line engineer who wants a role with real variety? We're working with a manufacturing business on the lookout for a 2nd Line … Service Desk Engineer to join its Hull-based Service Desk. It's part of a lean, close-knit team where everyone gets stuck in, so you'll see the full picture rather than being boxed into one narrow queue. What you'll be doing This ...

Service Desk Engineer (2nd Line) - Microsoft/Windows - Hull Are you a strong 1st liner ready for the next step, or a 2nd line engineer who wants a role with real variety? We're working with a manufacturing business on the lookout for a 2nd Line … Service Desk Engineer to join its Hull-based Service Desk click apply for full job details ...

Service Desk Engineer Department: Operations - IT Employment Type: Permanent Location: Newcastle-upon-Tyne Description RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely, and efficiently. We’re looking for an experienced IT Service Desk Engineer to join our team … issues. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne Act as the first line of support for IT issues via phone, email, and ticketing systems Troubleshoot hardware, software ...

Supporting a hybrid environment of company and BYoD (Bring Your own Device - personal) equipment - comprised of Windows, iOS and Android devices. Working with the service desk system to prioritize and log all tasks. Supporting your team on updating & maintaining the IT knowledge base, MDM (mobile device management) system … asset management system. Responsibilities of the role: To maintain a high degree of customer service for all support queries and adhere to all service management principles. Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress ...

Zenzero Solutions Ltd in Leeds is seeking a Senior Service Desk Engineer to resolve technically challenging, time-sensitive, and VIP tickets while meeting KPIs and SLAs. You will coach and mentor junior engineers, deputise for the Service Desk Team Leader, and communicate with customers professionally ...

because it feels like the right place to do good work with good people. What You’ll Be Doing We’re looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. Our clients rely on us to keep them informed … supported, and confident in the service they receive, so we’re seeking someone who naturally puts the customer at the heart of everything they do. You’ll communicate clearly and proactively throughout every stage of a ticket, ensuring clients always feel valued and reassured. Alongside this customer‐first mindset ...

Prism Solutions, part of the Focus Group family, is seeking a Service Desk Engineer (2nd Line) based in Congleton, Cheshire, with hybrid working after probation. You will handle 1st and 2nd line support across Microsoft 365, Windows, networks and business apps, delivering customer-focused IT support … collaborating with security and engineering teams. Join a busy Service Desk, manage incidents from diagnosis to resolution, and contribute to knowledge sharing while maintaining high KPI and #J-18808-Ljbffr ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills ...

Sumer Group in Newcastle-upon-Tyne is seeking an IT Service Desk Engineer to join our Operations - IT team on a permanent, on-site basis. You will be the first point of contact for technical support across our nationwide client base, handling on-site visits as required … coordinating with the Managed Service team in Newcastle-upon-Tyne. The role requires strong knowledge of Windows OS, Microsoft 365 and Active Directory, plus a solid understanding of networking basics. #J-18808-Ljbffr ...

Interface Recruitment seeks an International Service Desk Engineer to join a global healthcare technology organisation in Halifax. You will provide day-to-day IT support across international sites, ensuring software, hardware, and digital applications run smoothly, and resolve incidents within SLAs. You’ll work with colleagues … levels, contribute to service improvements, and develop your technical skills within a global IT team. #J-18808-Ljbffr ...

Waterstons is seeking a Service Desk Engineer to deliver exceptional customer support across a diverse client base. You will be the frontline for incidents, providing proactive communication and technical guidance while maintaining a strong customer focus. Hybrid work is offered with a preference for regular attendance ...

Prism Solutions, part of the Focus Group family, is seeking a Service Desk Engineer (1st/2nd Line) in Congleton. The role offers hybrid working following probation and involves delivering responsive technical support across Microsoft 365, Azure, and related technologies within a busy MSP environment. You will ...

both in the office and remotely. You will work in a hybrid environment, manage Windows, iOS and Android devices, and log tasks via the service desk system. You'll maintain the IT knowledge base, support MDM/BYOD devices, keep asset records up to date, and assist with ...