Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Remote (Commutable to Sheffield/Nottingham Office) Salary: Up to £26,525 Shift (10.00am-22.00pmam … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 ServiceDeskEngineer to join the ServiceDesk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … meetings and up to 6 weeks in office training as required. What youll be getting up to on a day-to-day basis: Reporting into the 24/7 ServiceDesk Team Leader, as a 24/7 ServiceDeskEngineer, you will provide effective technical support to Littlefishs contract customers. The ServiceDeskMore ❯
Stockport, Greater Manchester, North West, United Kingdom
Lucronex Ltd
Job Title: ServiceDeskEngineer Location: Manchester Work Setup: Onsite Salary: £30,000 per annum Are you a tech enthusiast with a knack for solving problems? Ready to kickstart your IT career in a supportive and dynamic environment? Lucronex, a leading IT recruitment agency, is looking for a friendly and motivated ServiceDeskEngineer … their tech issues are resolved quickly and efficiently. If you love technology and enjoy helping people, we want to hear from you! What You'll Be Doing As a ServiceDeskEngineer, you'll be at the heart of the IT operations. Your day-to-day will involve: * Providing top-notch IT support to users via phone … for someone with the right attitude and a solid foundation of technical skills. Here's what we need: * At least 6 months of experience in an IT support or servicedesk role. * Proven experience with phone and email-based technical support. * A solid understanding of logging and managing tickets. * Good working knowledge of Windows Server, Office 365, and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) At Littlefish, we seek individuals who can make a real impact … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a ServiceDeskEngineer to join our growing ServiceDesk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯
Barnsley, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Red Rhino Solutions
We are looking for an experienced Level 2 ServiceDeskEngineer who is looking to join a well-established and growing IT provider. Role Level 2 ServiceDesk Analyst/Engineer Location Barnsley with some local travel (Driver’s licence required) Flexible WFH options also. Salary £27k - £29k with full expenses – overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 ServiceDeskEngineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times … Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You More ❯
Essential Duties and Responsibilities Work as part of the Shift system on the IT ServiceDesk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions … Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to ServiceDesk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required · Technical ServiceDesk background · Familiarity with ServiceNow · Multi-Lingual effective … and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese · Excellent Customer service skills. · Demonstrate ability to troubleshoot and research application issues. · Ability to explain technical information to End Users with effective verbal and written communication. · Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and More ❯
ServiceDeskEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Remote (Commutable to Sheffield/Nottingham Office) Salary: Up to £26,525 Shift (10 click More ❯
ITC Service is a leading Managed Service Provider (MSP) based in Monkton Business Park, Hebburn with an exceptional reputation. We pride ourselves on being the friendly face of IT, always going the extra mile for our clients and business partners as well as providing an awesome workplace for our team. We make it a priority to understand the … targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple incidents More ❯
northumberland, north east england, united kingdom
ITC Service Ltd
ITC Service is a leading Managed Service Provider (MSP) based in Monkton Business Park, Hebburn with an exceptional reputation. We pride ourselves on being the friendly face of IT, always going the extra mile for our clients and business partners as well as providing an awesome workplace for our team. We make it a priority to understand the … targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple incidents More ❯
ITC Service is a leading Managed Service Provider (MSP) based in Monkton Business Park, Hebburn with an exceptional reputation. We pride ourselves on being the friendly face of IT, always going the extra mile for our clients and business partners as well as providing an awesome workplace for our team. We make it a priority to understand the … targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process multiple incidents More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will More ❯