26 to 50 of 54 Service Desk Support Jobs in the UK excluding London

Version 1’s ASPIRE Global Service Centre is recruiting an experienced L1/L2 IT Service Desk Analyst to deliver frontline IT support for Microsoft 365, Windows, Active Directory, Azure and AWS environments. You’ll resolve incidents via ServiceNow and work with cloud, infrastructure and application ...

Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents and guide end users. The position ...

Creative ITC is seeking a Service Desk Analyst to provide top-tier IT support from Milton Keynes. You will triage tickets, resolve end-user issues, and maintain SLAs while delivering exceptional customer service. You will log incidents, document resolutions, and collaborate with IT teams to improve processes ...

Computershare in Edinburgh is seeking an IT Service Desk Apprentice to join the Global Tech Support team. The role focuses on first-line support across multiple channels, with mentoring and shadowing to prepare you for a self-sufficient analyst career. You will learn to resolve incidents … manage access requests, software and hardware tasks, and contribute to service improvements. The programme leads toward a nationally recognised SCQF Level 8 qualification and a professional career path. #J-18808-Ljbffr ...

Bytes Group is seeking a Service Desk Engineer to join the Services Support team at Bytes Software Services Head Office. You will be the first point of contact for incidents and requests, logging and triaging tickets, and providing first-line resolution for Microsoft, end-user computing, cloud ...

Blue Cross in Burford is seeking a Service Desk Analyst to provide responsive 1st and 2nd line IT support across multiple sites. You will install, configure and maintain IT equipment, manage system access, and contribute to projects while travelling to Blue Cross sites as needed. The role ...

Team Metalogic is seeking a Service Desk Engineer in Caerphilly to provide first‐line IT support to client end‐users across a modern Microsoft cloud stack. The role is hybrid with hours 08:00–16:00 or 09:00–17:00, Monday to Friday, no weekends. ...

recruitment agency is seeking an IT Service Desk Technician for a hybrid role based in Huddersfield. The ideal candidate will provide first-line support while gaining broad technical exposure across the organization, including Windows and Office 365 environments. Strong customer service skills and a full driving ...

Technology is seeking a Service Desk Analyst in Farnborough onsite five days a week. You will be the first point of contact, delivering Level 1 and Level 2 IT support across the organization, diagnosing and resolving incidents and requests while adhering to SLAs. The role requires eligibility … meet UK security requirements and right to work in the UK; you will work in an ITIL-aligned environment, contribute to knowledge base, and support major incident processes. #J-18808-Ljbffr ...

DataVita is seeking a Service Desk Manager to lead and mature the support team across IaaS, BaaS, DRaaS, and Network services. You will build a structured path from 1st to 3rd line, act as escalation point, and own incident outcomes while hands-on in daily operations. … role requires 5+ years in IT support leadership, ITIL proficiency, and strong stakeholder management. UK driving license is essential; data centre and MSP experience are a plus. #J-18808-Ljbffr ...

Sumer Group in Newcastle-upon-Tyne is seeking an IT Service Desk Engineer to join our Operations - IT team on a permanent, on-site basis. You will be the first point of contact for technical support across our nationwide client base, handling on-site visits as required … coordinating with the Managed Service team in Newcastle-upon-Tyne. The role requires strong knowledge of Windows OS, Microsoft 365 and Active Directory, plus a solid understanding of networking basics. #J-18808-Ljbffr ...

Group is seeking an IT Service Desk Analyst in Doncaster. You will be the first point of contact for technical support, helping colleagues stay connected with a focus on first-time resolution. The role is office-based, 8 am–6 pm, Monday to Friday, with occasional weekend ...

Camlin Group in Lisburn is seeking a Service Desk Engineer (Level 2) to provide advanced second‐line IT support across corporate services, combining ITIL 4 discipline with hands‐on systems expertise. You will handle incidents, problem investigations, service restoration, and improvements, supporting Endpoints, Office 365, SharePoint ...

Essential Employment is recruiting an IT Service Desk Analyst to provide first and second-line IT support in Shrewsbury. You will diagnose hardware, software, network, and system issues, log incidents, and assist with technology rollouts and maintenance. You will deliver deskside support to staff ...

Arts Council England is hiring an Apprentice Service Desk Analyst to join the Digital and Technology team in Manchester. The role offers a 19‐month fixed-term contract, 35 hours per week, and a hybrid working pattern with some on-site days. You will gain hands … support experience, learn to resolve technical issues, and help staff make the most of digital tools and services, while benefiting from generous leave and a final salary pension. #J-18808-Ljbffr ...

University of Bath - Digital, Data and Technology is seeking an IT Support Technician to provide professional and rapid IT assistance to staff and students. The role includes triaging and resolving or Escalating calls within set times, following IT Service Management principles. The post is based mainly … DDaT Service Desk in the Library and may require work at other campus locations; knowledge of hardware and software and AV equipment is advantageous, with a strong emphasis on customer #J-18808-Ljbffr ...

seeking a Service Desk Agent in Warminster, a hybrid role supporting users across systems, applications, and environments. You will be the first point of contact, logging incidents and requests, and providing frontline IT support in a regulated defence context. You'll work within a matrix organisation under … OMNIA Training, collaborating with teams to resolve issues, maintain documentation, and contribute to continuous improvement while ensuring service levels are met and security #J-18808-Ljbffr ...

Probrand is seeking a Service Desk Engineer to join its Birmingham-based team, offering hybrid work between home, Smethwick, and the Birmingham office. The role focuses on remote and telephone support for a diverse client base, acting as an escalation point for complex issues and outages. ...

Saffron Building Society is seeking an IT Support Analyst to join our Service Delivery Team. You’ll help colleagues with application issues, software, access and hardware, and keep tickets moving from logging to resolution. You’ll monitor business apps, alerts and tasks, perform safe changes to system settings ...

Netrio, a leading MSP based in Belfast, UK, seeks a Service Desk Analyst to be the frontline for client IT requests, resolving issues with speed and accuracy and driving high customer satisfaction. You will log, troubleshoot, escalate when necessary, and collaborate with engineers to support a broad ...

OEConnection LLC is seeking a Service Desk Technician to join our global team. You will resolve Level-1/2 hardware and software incidents, manage assets, and contribute to knowledge bases and deployment processes. You will work with a variety of technologies, including Microsoft 365, Entra and Active ...

Wipro Limited is seeking an IT Service Desk Analyst to act as the first point of contact for IT-related queries in Belfast. You will log and triage incidents, provide first-level troubleshooting, reset passwords, and assist users with access permissions. The role emphasizes customer service, adherence ...

Patron is seeking an ICT Service Desk role focused on keeping day-to-day ICT services running smoothly. You will act as the go-to point for technical support, handling user issues, system changes and equipment setup while ensuring problems are resolved quickly and users stay informed. … Responsibilities include owning issues from first contact to resolution, remotely or on-site support, device setup, and clear communication of updates. #J-18808-Ljbffr ...

Hertfordshire County Council is seeking a 1st Line IT Service Desk Administrator based in Stevenage with hybrid working and occasional Hertfordshire travel. The role is part-time (30 hours per week) and permanent, reporting to the Community Protection directorate. You will be the first point of contact … queries, logging incidents and service requests, and providing timely user updates. You will handle first-line troubleshooting, manage ticket lifecycles, maintain asset records, and assist #J-18808-Ljbffr ...

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve ServiceNow workflows. You will support colleagues across office, remote ...