51 to 65 of 65 Service Management Jobs in Hampshire

that drives us toward our mission. Your Key Outcomes and Responsibilities Monitor security alerts continuously and take timely, consistent action in line with agreed service priorities, protecting customer services and reducing the time threats remain undetected or uncontained. Analyse alerts and supporting telemetry from SIEM, EDR and XDR platforms … document an evidence-based rationale and escalation material risk without delay. Create and maintain complete, accurate cyber security incident records in the relevant IT service management (ITSM) tool, ensuring that evidence, timestamps, affected assets, indicators, actions, ownership and escalation decisions support effective response, handover and audit. Correlate logs ...

motivation to develop quickly in the role.Your Key Outcomes and Responsibilities• Monitor security alerts continuously and take timely, consistent action in line with agreed service priorities, protecting customer services and reducing the time threats remain undetected or uncontained.• Analyse alerts and supporting telemetry from SIEM, EDR and XDR platforms … document an evidence-based rationale and escalate material risk without delay.• Create and maintain complete, accurate cyber security incident records in the relevant IT service management (ITSM) tool, ensuring that evidence, timestamps, affected assets, indicators, actions, ownership and escalation decisions support effective response, handover and audit.• Correlate logs ...

This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility … maintaining and supporting security technologies across on-premises, cloud and SaaS environments. Supporting firewalls, VPNs, endpoint protection, email security, identity and access controls, vulnerability management and security monitoring platforms. Coordinating vulnerability assessments and working with system owners to track remediation through to completion or formal acceptance. Reviewing systems, applications ...

heart of investment activities. Working closely with operational stakeholders, you'll act as a subject matter expert for a market-leading investment management platform (eFront), supporting users, investigating issues, gathering requirements and driving system improvements. You'll operate at the intersection of technology and the business, helping to optimise … facing software, alongside a track record of investigating technical issues, analysing data, managing support tickets and delivering system improvements. Experience working within a structured service management environment such as Ivanti or similar ticketing platforms would be highly beneficial. You should have a solid technical foundation, including exposure ...

vulnerability remediation. Support infrastructure modernisation and migration projects. Perform root cause analysis and manage technical incidents and changes. Maintain technical documentation and follow ITIL service management processes. Work closely with network, security, desktop and application teams. Essential Skills & Experience Proven third-line Infrastructure or Active Directory engineering experience. ...

architects use every day, creating a consistent, scalable, and integrated approach to architecture across Specsavers. You'll work closely with Product, Engineering, Delivery, Data, Service Management, and Operations teams to ensure architecture is seamlessly embedded within the wider Technology Operating Model. Your focus will be on creating clear … while ensuring they remain practical, scalable, and aligned to the needs of the wider technology organisation. We're looking for someone with outstanding stakeholder management and relationship building skills who can build alignment across multiple technology functions, influence the adoption of new ways of working, and successfully drive change ...

collaborative approach to leading, motivating and supporting multidisciplinary teams. It would be beneficial if you also bring: Experience in a Business Development, Account Management or Capture role within the Home Office, National Security sector or a similarly complex government environment. Knowledge of PPPT and HSG. Knowledge of Immigration … Borders. An understanding of IT service management, networks, artificial intelligence and cyber technologies. Experience of developing partnerships or consortium arrangements to pursue opportunities. Experience of developing use cases for digital-transformation concept demonstrators. An understanding of Home Office or National Security digital-transformation programmes. We recognise that strong ...

Benefits Farnborough, Hampshire (Commutable from: Guildford, Woking, Aldershot, Farnham, Camberley, Fleet, Bracknell) Are you a 3rd Line Support Analyst, Network Support Engineer or Senior Service Desk Engineer with strong networking experience, looking to take ownership of complex incidents and develop your skills across a varied connectivity environment? This … professional to strengthen their senior escalation capability. In this role, you will resolve complex network incidents, make remote configuration changes and identify improvements to service reliability. You will troubleshoot switching, firewalls and IPsec VPNs, investigate connectivity issues and work closely with customers, field engineers and third-party providers. This ...

Benefits Farnborough, Hampshire (Commutable from: Guildford, Woking, Aldershot, Farnham, Camberley, Fleet, Bracknell) Are you a 3rd Line Support Analyst, Network Support Engineer or Senior Service Desk Engineer with strong networking experience, looking to take ownership of complex incidents and develop your skills across a varied connectivity environment? This … professional to strengthen their senior escalation capability. In this role, you will resolve complex network incidents, make remote configuration changes and identify improvements to service reliability. You will troubleshoot switching, firewalls and IPsec VPNs, investigate connectivity issues and work closely with customers, field engineers and third-party providers. This ...

problem solving skills and working in a fast-paced environment. The role is varied and challenging, combining responsibilities across system engineering, spacecraft operations, mission management and planning. Essential Requirements Strong understanding (Graduate level knowledge is fine) of satellite subsystems (AOCS/GNC or OBDH advantageous); Experience (or knowledge … able to work out of hours supporting the on-call rota; Experience or basic knowledge of Python, GIT and Rest API; Experience with Service Management tooling (desirable). Why BAE Systems Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work ...

performance data and analytics across Global IT and collaborate with stakeholders to deliver actionable insights for operations management. You will govern the Global Service Management data product, drive data quality and compliance, and supervise contracted engineers while aligning with enterprise priorities. #J-18808-Ljbffr ...

Infrastructure Engineering Manager to balance people leadership with hands‐on delivery across cloud, networking, platforms & servers, end‐user compute, scripting and ITIL‐based service management in secure environments. You will line‐manage engineers, develop their skills, set objectives and ensure delivery aligns with business needs. Your role includes ...

/L3 escalations, lead P1/P2 incident response and drive permanent fixes through problem management. They represent the team in customer engagements, service reviews and governance, aligning technical delivery with service management.Key ResponsibilitiesAllocate work by skill, capacity and priority; ensure shift/on-call cover.Track SLAs/… triage, telemetry, rollback, liaison and lasting fixes across towers.Maintain complete, accurate change, incident, CMDB and access audit records.Coach staff through regular one-to-ones, service goals and feedback.Address skill and performance gaps early; agree training with the SDM.Build teamwork and accountability; onboard staff to tools and requirements.Required Skills & ExperienceEssentialIT ...

/L3 escalations, lead P1/P2 incident response and drive permanent fixes through problem management. They represent the team in customer engagements, service reviews and governance, aligning technical delivery with service management. Key Responsibilities Allocate work by skill, capacity and priority; ensure shift/on-call cover. … rollback, liaison and lasting fixes across towers. Maintain complete, accurate change, incident, CMDB and access audit records. Coach staff through regular one‐to‐ones, service goals and feedback. Address skill and performance gaps early; agree training with the SDM. Build teamwork and accountability; onboard staff to tools and requirements. ...

Bank's technology, digital and data strategy. Lead major technology enabled transformation programmes. Drive operational improvement, automation and process optimisation. Oversee technology suppliers, outsourced service providers and strategic partnerships. Ensure robust governance, operational resilience and regulatory compliance. Lead and develop technology and transformation teams across the Isle … UK. Provide clear reporting and delivery assurance to Executive Management and the Board. Champion innovation, continuous improvement and customer-focused change initiatives. About You: We're keen to speak with senior leaders who can demonstrate: Significant executive level experience in banking or regulated financial services. A proven track record ...