26 to 50 of 64 Service Management Jobs in Hampshire

Senior Manager, EMEA Service Delivery Lead (f/m/d) - EMEA based We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company … encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The EMEA Service Delivery Lead is a regional leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role is responsible ...

Delivery Lead is a strategic leadership position within DXC's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This is a pivotal role where you will work directly with MOD customers, internal … stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational ...

Organisations across the globe depend on us to help secure and connect their digital infrastructures.In support of our continued growth, we are seeking a Service Operations Administrator to join our Service Business team. This is a varied and evolving role that combines operational administration, service renewals, logistics … coordination, asset management and supplier engagement. We are specifically seeking candidates with previous experience working within a cyber security, Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) services environment.Working within a small and highly collaborative team, you will play a key role in ensuring operational ...

Role – Service Desk Engineer (DV Clearance) Location – Hybrid, Farnborough 2-3 days a week Contract – Initial 6 months Rate - £300 to £350 per day Start – ASAP You must hold active DV Clearance to be eligible for this role. This role has been deemed Outside IR35. The Opportunity Our client … looking for a talented Service Desk Engineer to join their growing technical support team, providing essential IT support within a highly secure environment. This is an excellent opportunity for someone who enjoys solving technical problems, delivering outstanding customer service, and working with modern Microsoft technologies. ...

Description:Senior Technical Account Manager & IT Service Delivery ManagerLocation: Hampshire (site-based role)Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role … customers, and our business—and we are dedicated to supporting all employees to achieve their full potentialThe RoleThis Senior Technical Account Manager & IT Service Delivery Manager role is a strategic leadership position responsible for owning the complete customer relationship and service delivery for critical defence/public sector ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s.Key Responsibilities:o Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations.o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

battlefield—find your place in the future of defense.Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate … sensitive nature of the programs we deliver for our customers.Position Overview:The Senior Solutions Engineer holds overall responsibility for the day-to-day provision, management, and support of local air gapped IT infrastructure. This role ensures all staff have adequate IT provisioning to meet operational needs.This is an exciting ...

enterprise systems, driving platform excellence, innovation, and continuous improvement to support our colleagues and customers alike. The role: The Workday Platform Manager leads the management, development and continuous improvement of the Workday platform, ensuring it is reliable, secure, well governed and aligned to organisational priorities. The role provides platform … leadership across configuration, release planning, service performance, supplier engagement and operational support, working closely with People, Finance, Procurement, IT colleagues and other business teams that rely on Workday-enabled processes. The role is responsible for establishing clear ownership, controls and ways of working for Workday as a strategic enterprise ...

Nicholas Howard are delighted to be recruiting for a Service Desk Analyst. This role is fully site based and will require flexibility around working shift patterns once fully trained. Key Responsibilities: Work closely with team members to support daily operations and tasks. Help identify, prioritise, and respond to incidents … issues in a timely manner, following clear procedures. Use the service management tools to log and update incidents, ensuring information is accurate throughout the process. Monitor servers and systems to spot and respond to any issues, using the event management tools. Assist specialist teams with resolving technical ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations … lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed service ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities … supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

Service ArchitectContract | 700 to 740 per day + Margin | Outside IR35 | Basingstoke (Onsite)An exciting opportunity has arisen for an experienced Service Architect to join a high-profile government programme delivering critical IT services within a secure enterprise environment.Working on a major MOD project, you'll be responsible … designing and governing scalable, secure, and resilient service architectures that support complex business and technical requirements. This is an excellent opportunity to influence strategic technology decisions while working alongside senior technical stakeholders.Key ResponsibilitiesDesign and develop end-to-end service architectures aligned with business objectives.Define service design standards ...

neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required … hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence ...

leadership role with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic … maintaining the appropriate level of security clearance, including DV where required. Meet any nationality requirements associated with UK Government or contractual obligations. Key Responsibilities Service Delivery & Operational Performance Lead end-to-end operational delivery across assigned programmes and services. Ensure achievement of service levels, performance targets and contractual ...

seeking someone who enjoys bringing clarity to complexity and thrives in a fast‐paced technology environment. You'll combine strong delivery management skills with enough technical knowledge to provide effective oversight and support to a specialist team, and bring: Proven experience in delivery management, project coordination or operational … validate technical solutions, changes or implementation plans. Strong organisational and planning skills, with experience managing workload, resource allocation and delivery schedules. Experience using delivery management tools such as Azure DevOps, Jira or similar platforms. Excellent communication and stakeholder management skills, with the ability to build trusted relationships across ...

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational leadership … service management and technical oversight across critical boundary security technologies, ensuring the availability, security and resilience of key network services. Key Responsibilities Lead the delivery of secure network boundary services and operations. Manage security monitoring, incident response and service performance. Oversee boundary security technologies including firewalls ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities ...

Floor, Clockwise, Mountbatten House, Grosvenor SquarePhone: 01202 048 614Email: amy.joyce@hays.comYour new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager … help them deliver their core business objectives.Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation’s technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational ...

processes, deliver technology enhancements and maximise the value of existing systems. This is a hands-on leadership role combining solution design, application ownership, supplier management and technical delivery. What you'll be doing Lead the ongoing development and optimisation of enterprise business applications. Partner with stakeholders to understand business … commercial environment and be comfortable working with both business stakeholders and technical teams. We're particularly interested in candidates with experience in: Enterprise application management ERP, CRM and digital commerce platforms Systems integration and application architecture Business intelligence and reporting solutions Data governance and information management Vendor ...

based, Ringwood Hampshire Contract/Hours: Permanent position, 37 hours per week Package: Competitive salary and excellent Colleague benefits About the Role Churchill Estates Management are recruiting for a new Call Centre Trainer to join our Customer Service team based in Ringwood. We are looking for an enthusiastic … starters, ensuring they have the skills, confidence, and knowledge to deliver an exceptional customer experience from day one. Working closely with the Customer Service management team, you will design and deliver engaging training programmes covering our systems, processes, products, and customer service standards. You'll also provide ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree ...

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational leadership … service management and technical oversight ac... LFWQ1_UKTJ ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...