26 to 40 of 40 Service Management Jobs in Hampshire

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities ...

/2 days remote - up to 42.5K If you're an experienced IT Support professional who enjoys solving technical issues and delivering great customer service, this is a fantastic opportunity to step into a varied, hands-on role within a structured IT environment. You'll provide Level … multiple locations, handling incidents, requests, and hardware/software issues while ensuring SLA and security compliance. You'll also get involved in IT projects, service improvements, and end-user training. Provide onsite and remote Level 1 & 2 IT support, resolving incidents and service requests within SLA Log, update ...

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. Your … roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible for defining ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

supporting complex enterprise environments. Infrastructure Engineer Responsibilities Administer and support secure Windows and VMware infrastructure environments. Implement approved infrastructure changes through established change management processes. Proactively monitor system performance and identify opportunities for service improvement. Support the creation, execution, and continual improvement of operational processes. Maintain secure … resilient infrastructure services across multiple technology platforms. Work closely with security, service management, and engineering teams. Troubleshoot infrastructure issues and support operational stability. Produce and maintain technical documentation and operational procedures. Infrastructure Engineer Skills and Experience Strong Windows Server administration experience. Experience with Active Directory Domain Services. Experience ...

enterprise environments. \n Infrastructure Engineer Responsibilities \n Administer and support secure Windows and VMware infrastructure environments. \n Implement approved infrastructure changes through established change management processes. \n Proactively monitor system performance and identify opportunities for service improvement. \n Support the creation, execution, and continual improvement of operational processes. … Maintain secure and resilient infrastructure services across multiple technology platforms. \n Work closely with security, service management, and engineering teams. \n Troubleshoot infrastructure issues and support operational stability. \n Produce and maintain technical documentation and operational procedures. \n Infrastructure Engineer Skills and Experience \n Strong Windows Server administration ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … integrations with other platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM ...

Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management … business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors ...

Responsibilities Lead technical activities across cloud infrastructure and support services. Respond to complex escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve technical incidents. Deliver planned infrastructure changes through established change management processes. Carry out readiness assessments for new services entering production. Produce … maintain technical documentation including Work Instructions and Patching Schedules. Provide technical leadership and guidance to engineering teams. Support continual service improvement and operational excellence. Cloud Technical Lead - VCF Skills and Experience Strong experience administering VMware Cloud Foundation (VCF). This is essential. Extensive experience across the VMware stack including ...

Lead technical activities across cloud infrastructure and support services. \n Respond to complex escalations from 2nd Line support teams. \n Monitor systems using event management tooling and resolve technical incidents. \n Deliver planned infrastructure changes through established change management processes. \n Carry out readiness assessments for new services … Produce and maintain technical documentation including Work Instructions and Patching Schedules. \n Provide technical leadership and guidance to engineering teams. \n Support continual service improvement and operational excellence. \n Cloud Technical Lead - VCF Skills and Experience \n Strong experience administering VMware Cloud Foundation (VCF). This is essential. ...

collaborative environment that includes both civilian and military professionals. What you'll be doing: Deliver and support Synthetic Test Environment and Analysis Tools Service (STEATS) capabilities in line with NCSISS requirements. Work under the guidance of the Project Manager to ensure consistent delivery of products and advice. Implement strategies … position STEATS offerings to meet evolving customer needs. Contribute to system integration testing, requirements management, and technical assurance processes. Apply distributed simulation standards such as DIS, HLA, and DDS. Analyse computer network architectures and protocols, utilising tools like Wireshark. Collaborate effectively within multi-disciplinary teams to develop, test ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs, KPIs ...

users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when … activities by ensuring end-user devices are covered by protection software.? Supporting software deployment activities, rolling out EUC software to users.? Supporting EUC patch management activities to ensure software is updated to the latest, secure versions.? Supporting identity and access administration activities in compliance with defined IAM policies, including ...