1 to 25 of 29 Service Manager Jobs in the North of England

.Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure … customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. ...

Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services … live. As a Service Transition Manager, you'll be right at the heart of the action partnering with Service Design and operational teams, safeguarding live service, building robust support models, running Early Life Support and driving key assurance activities. All for services used by millions ...

Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services … live. As a Service Transition Manager, you'll be right at the heart of the action partnering with Service Design and operational teams, safeguarding live service, building robust support models, running Early Life Support and driving key assurance activities. All for services used by millions ...

Support Team Leader/Service Manager Supported Living - Adults Learning Disabilities, Mental Health & Complex Needs 9 Bed Supported Living over two supports Leeds, United Kingdom (LS26 and LS15) Salary: £30,000 - £32,000 per annum Hours: 40 hours per week We are recruiting for an experienced Support … Team Leader/Service Manager to oversee a 6 bed supported living service for adults with learning disabilities, mental health needs, and some physical disabilities . This is a fully staffed, well-established service, and we are seeking a true leader - not just a manager. ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team … duties. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior ...

Service Transition Manager Location: Hybrid 3 days on site Knutsford Duration: 27/11/2026 Rate - £638 Role Description: "As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/Application Transition from Programme delivery … into BAU Service Support/operations at an enterprise level. Primary Responsibilities Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving co-ordination of the processes of operational ...

recruiting a Service Delivery Manager to act as the primary point of contact for a large, dedicated public sector customer. This role goes beyond traditional operational service management. We’re looking for a dynamic, strategic professional who can take a consultative approach, guiding the customer through … Continual Service Improvement while ensuring services are delivered in line with contractual commitments. You will own the relationship end-to-end, ensuring service excellence while proactively identifying opportunities to enhance quality, increase customer satisfaction, strengthen commercial performance, and drive long-term value. This is a highly customer-facing ...

Service Account Manager Salary: £27,000 per year | Location: Harrogate | Hours: Full-time, 9am - 5pm Benefits include 32 days holiday (including stats) plus your Birthday off, gym membership, company pension, employee wellbeing program and free on-site parking. Our client is a well-established business based … Harrogate. A new position has become available within their Service Department due to continued growth. They are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability ...

Service Transition Manager Central Manchester (Hybrid - 2 days on-site) Up to £60,000 + 10% Bonus About the Role Join a modern, product-led tech environment where you'll take ownership of transitioning new digital services into live operation. You'll work across product, engineering … operations to ensure services are reliable, scalable, and ready to perform from day one. Key Responsibilities Lead end-to-end service transition for new products and features. Embed service readiness into product design, ensuring strong performance, observability, and supportability. Maintain SLAs, SLOs, and service documentation. Build ...

Service Delivery Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery Manager to join their high-performing team. … Service Delivery Manager, you will be an individual contributor, and ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs & KPIs, conduct supplier search reviews, and drive continual improvements. We are looking for: Proven experience ...

Support Team Leader/Service Manager Supported Living - Adults Learning Disabilities, Mental Health & Complex Needs 9 Bed Supported Living over two supports Leeds, United Kingdom (LS26 and LS15) Salary: £30,000 - £32,000 per annum Hours: 40 hours per week We are recruiting for an experienced Support … Team Leader/Service Manager to oversee a 6 bed supported living service for adults with learning click apply for full job details ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations … sitting with clients to align our technical roadmap with their business growth. Financial & Commercial Stewardship: Full P&L awareness. You'll manage budgets, service costs, and identify where we can lean up or scale up. Team Leadership & Culture: You will direct cross-functional teams, ensuring that the 'silo' mentality ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect … user experience and the mentor responsible for building a world-class technical support culture. The Mission As the Service Desk Manager, you will own the end-to-end delivery of IT support services. You will be responsible for ensuring that our internal teams stay productive, our systems ...

Service Delivery Manager - Manchester £70,000 - £78,000 + Benefits A Leading Consultancy is seeking x2 Service Delivery Managers for their Manchester office, with hybrid working (2-3 days a week). Due to the nature of the role this position will require the successful candidate … undergo SC clearance and be a Sole UK National. As a Service Delivery Manager, you'll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving ...

Service Transition Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you committed to excellence in Service Management, particularly Service Transition? Join DWP's Service Transition team, the final gateway before new services ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations ...

Service Transition Manager/SDM Location: Knutsford 3 days on site Duration: 30/11/2026 Rate £517 MUST BE PAYE THROUGH UMBRELLA Role Description: We are looking for a Service Transition Manager to ensure new or changed services are successfully introduced into … with minimal risk and maximum stability. Key Responsibilities Plan and manage service transition activities for new solutions or releases. Coordinate acceptance criteria, operational readiness, and service documentation. Ensure support models, SLAs, and handover processes are defined and agreed. Track risks, issues, and dependencies impacting service introduction. Liaise ...

solutions that make a positive impact. OCU Digital is the face of the technology for OCU, a new opportunity has risen for a UK Service Delivery Manager to come and join us based in Preston. Please note the role is based 4 days per week … role for an experienced and engaging Problem Manager looking for a step up in there career! About the role This a pivotal service leadership role at a transformative moment in the company's growth. As the UK Service Delivery Manager, you will lead ...

Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect ...

Service Desk Manager (West Yorkshire) Salary: £55,000 Working pattern: Hybrid, 2 days per week on site Exalto Consulting is recruiting a Service Desk Manager to lead a customer focused support function and ensure reliable, consistent service delivery. This role is about strong … management, clear performance and reporting, and continuous improvement across incidents, requests, and user support. What you'll be doing Leading a service desk team, ensuring effective triage and resolution of incidents and requests Owning service performance, including SLAs, KPIs, quality, and customer experience measures Managing workflows, rota planning ...

Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team ...

Service Desk Manager (West Yorkshire) Salary: £55,000 Working pattern: Hybrid, 2 days per week on site Exalto Consulting is recruiting a Service Desk Manager to lead a customer focused support function and ensure reliable, consistent service delivery. This role is about strong ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...