17 of 17 Service Manager Jobs in the North of England

Lead Service Excellence for a Growing Technology Business Service Operations Manager Doncaster, South Yorkshire with National Travel IPS, UK exists to create an exceptional customer experience by addressing real parking needs with innovative and transformative solutions. Our vision is to provide the leading parking technology ecosystem. … part of our growth, we are looking for an experienced and hands-on Service Operations Manager to lead and develop the customer services and field service team from the Doncaster site. This is a fantastic opportunity to join a well-established but growing technology business that ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services … ensuring information is gathered and validated accurately. Skills & Experience Previous experience in a Service Manager, Operations Manager, Professional Services Manager, or Customer Success leadership role. Minimum of 5 years' experience working within onboarding, screening, compliance, or regulated industry environments. Experience working closely with ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers Monitor ...

Applications Service Manager £60,500 Rochdale (2 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity for a hands-on applications leader … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Applications Service Manager £450-£550 per day (Outside IR35) 3-Month Contract Rochdale (2-3 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Title: Service Manager Contract Type: Permanent Salary: £37113.94 per annum Working Hours: 37.5 hours per week, full time Working Pattern: Monday to Friday, 9am-5pm Location: Newbury House, Manchester If you share our values and are excited about making a significant impact at Riverside, please ensure … unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Manager You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding ...

Service Operations Manager Sheffield (Hybrid – 3 days office/2 days home) | salary £45,000 - £50,000 + bonus Are you an experienced IT Service leader ready to step up and put your own stamp on a service operation that's about to be reshaped … future? Elevation Tech & Transformation are working exclusively with a leading Sheffield-based business to find their next IT Service Operations Manager. This is a genuine opportunity to lead a well-established, high-volume service function during a period of real investment and transformation. You'll take ownership ...

Description:Join our team as our SAP Service Delivery Manager.Hybrid with 1 day a week onsite in Yorkshire.DXC Technology is continuing to invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer … engagements.This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead who can act as the primary anchor for the account, combining service delivery excellence, executive client relationship management, commercial growth and SAP managed services leadership.We ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000–£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their … exciting opportunity for an experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee ...

Service Sales Business Development Manager Location: Scotland, North of England or Midlands Salary: 40,000- 45,000 basic, depending on location and experience Commission: 1% on contract renewals 2% on new contracts Benefits: Car allowance or company car The Opportunity We are looking for an experienced Service … enquiry and site survey through to quotation, negotiation and successful contract award. The position would suit a commercially driven sales professional with experience selling service and maintenance contracts who enjoys developing customer relationships, identifying new opportunities and converting enquiries into long-term business. Key Responsibilities As Service Sales ...

Customer Service/Account Manager – Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. … continued growth, they are looking to recruit a Customer Service/Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role ...

summary Lead and continuously improve end-to-end end-user support services - including the Service Desk (1st line), remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change … Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery & Operations ...

Description Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

postholder will oversee the efficient operation of the IT Service Desk, ensuring high-quality support services are delivered consistently across the business. This role combines leadership, technical awareness, and strong communication skills to drive service excellence, ensure adherence to SLAs, and support effective coordination with resolver teams … stakeholders during high-priority incidents. Key Responsibilities Service Desk Management Incident Coordination Team collaboration within and outside of department. Drive continual service improvement initiatives. Report on performance, incident trends, and operational metrics. Drive forward industry best practices within the business. Provide training and guidance to the Service ...

Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … risk or dissatisfied customer cases, working to resolve issues quickly and protect NPS Capacity Planning: Work with the Head of Fleet Services and the Service Delivery and Planning team to ensure the team has the right resource and skills to meet demand Process & Quality: Maintain and reinforce SOPs ...

Technical Services Manager - Up to £ 60 ,000 - Newcastle Position - IT Manager Location - Newcastle Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Newcastle area want to invest in your future! They are seeking a strategic thinker with strong leadership skills … passion for technology. Take the next step in your career and apply now to become our IT Technical Services Manager in Newcastle. About the role and key responsibilities - Seeking a high-skilled IT Senior professional to lead and mentor a small IT Team across BAU and Infrastructure Support ...