26 to 50 of 68 ServiceNow Jobs in Central London

team Experience managing performance through SLAs and KPIs Strong understanding of ITSM and ITIL environments Experience managing ticket queues, workloads and escalations Knowledge of ServiceNow or a comparable service management platform Excellent stakeholder management and communication skills A proactive, organised approach with the ability to maintain high service standards during ...

reporting, audit readiness and continuous improvement. • Implement automation and operational best practices where applicable. Required Experience - 5+ years Technical Skills - VMware, Jira, Excel, Governance, ServiceNow Preferred Skills Enterprise-scale operations experience, stakeholder management, automation mindset, strong analytical and problem-solving capabilities Benefits A supportive, diverse, and global team with ...

reporting. Proven experience managing an IT Service Desk in a healthcare or enterprise environment. Strong understanding of ITIL framework and service management tools (ServiceNow) Excellent leadership, communication, and stakeholder management skills. Familiarity with clinical systems (e.g., EHR, PACS) and healthcare IT environments. ITIL Foundation or higher certification. Experience with ...

SIEM tools. Familiarity with security and compliance frameworks such as NIST, SOC 2, and HIPAA. Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira). Experience managing identity configuration using tools like Terraform. Practical experience with automation and repeatability concepts. #J-18808-Ljbffr ...

they should. Build the integrations that make agents genuinely useful, connecting them to platforms such as Microsoft Dynamics 365 Finance and Operations, ReconArt, Concur, ServiceNow and our data platform, and use retrieval augmented generation and grounding so solutions are accurate against real business data. Owning Delivery Own delivery ...

ServiceNow Lead We are looking for a ServiceNow Lead who can start in the next few weeks. You will lead the design and delivery of an Intelligent Field & Autonomous Service Operations programme. The role requires deep expertise in ServiceNow ITOM, ITSM, and Field Service Management, with a strong track record … delivering complex event-driven automation and field operations solutions. Experience required: 10+ years of Service Management and Enterprise Platform experience. 5+ years as a ServiceNow Architect or Lead Architect. Proven delivery experience in: ServiceNow ITOM Event Management Event-to-Incident Automation ServiceNow FSM (Field Service Management) Dynamic Scheduling ITSM Processes ...

reload) under L2 supervision. • Monitor device health post-patching: verify interface states, routing table, and connectivity. • Log patch activity and outcomes in ITSM tickets (ServiceNow/Remedy). • Maintain network device firmware inventory and flag devices with outdated or end-of-support software. • Communicate maintenance windows to impacted stakeholders ...

years in a leadership or supervisory position preferred. Technical Skills: Proficiency in ITSM tools, dashboarding software (e.g., Power BI, Tableau), and ticketing systems (e.g., ServiceNow, Jira). Solid understanding of network fundamentals, common operating systems, and common IT infrastructure issues. Familiarity with media technology and workflows (preferred but not required ...

Senior ServiceNow Developer - Permanent - London (hybrid) - £85,000 to 95,000 per annum A fantastic opportunity has arisen for a Senior ServiceNow Developer to join a London-based global law firm. Key Responsibilities Translate business requirements into functional and technical ServiceNow solution designs. Design, configure and develop … Policies, UI Actions, access controls, notifications, forms and catalog items. Improve business processes through workflow automation, self-service and enhanced user experience. Implement ServiceNow AI capabilities, including Now Assist and AI Agents. Design and support enterprise integrations and custom scoped applications. Ensure solutions are secure, scalable, maintainable, performant and upgradeable ...

asset or software asset management. Strong understanding of software licensing models and compliance requirements. Proficiency in software asset management tools and platforms (e.g., ServiceNow, Flexera, Snow Software). Experience in vendor contract negotiation and lifecycle management. Certifications such as CSAM (Certified Software Asset Manager) or ITIL are a plus. Skills ...

abilities and a proactive approach to risk management. Desirable Qualifications: Experience with cloud security governance and operational resilience. Familiarity with tools such as ProcessUnity, ServiceNow, and Power BI. Apply Now, please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. ...

working within a corporate procurement environment with defined governance and approval processes. Experience using procurement and contract management platforms such as Ariba, Coupa, Ivalua, ServiceNow or similar solutions. Software and SaaS procurement experience. Microsoft licensing experience. Cloud services experience across AWS, Azure, GCP or similar platforms. IT professional services sourcing ...

negotiating complex software agreements and managing strategic supplier relationships. Experience working with major software providers such as Oracle, IBM, Microsoft, SAP, Salesforce, Workday, ServiceNow or similar enterprise vendors will be highly beneficial. Exposure to software licencing, renewals, contract negotiations and commercial optimisation programmes is particularly relevant. You'll be comfortable ...

developing category strategies, negotiating complex software agreements and managing strategic supplier relationships.Experience working with major enterprise software providers such as Oracle, Salesforce, Workday, ServiceNow, SAP, Microsoft or similar vendors will be highly beneficial. Exposure to software licencing, SaaS agreements, contract negotiations, commercial optimisation programmes and supplier governance activities will ...

pursuits, developing differentiated value propositions aligned to client transformation priorities. Expand revenue streams through cross-sell initiatives across DXCs Enterprise Applications portfolio (including Salesforce, ServiceNow, and broader SaaS and cloud offerings). Partner closely with presales, solution architects, delivery leaders, and alliance partners to craft compelling, outcome-led proposals. Build ...

related field and 4–7 years in IT or software asset management; strong knowledge of licensing models and workflows; proficiency with ServiceNow, Flexera or Snow Software; vendor contract experience. #J-18808-Ljbffr ...

fast-paced, international environment. You will lead regional support teams, manage vendor relationships, monitor KPIs and SLAs, and champion governance frameworks including ServiceNow, while aligning technology #J-18808-Ljbffr ...

Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking ...

Extensive experience in IT asset management or IT operations, ideally in a regulated industry. Strong knowledge of ITIL, CMDBs, and asset management tools (e.g., ServiceNow). This is a brilliant opportunity for a IT Asset Manager to take ownership of the lifecycle process for physical IT assets within this banking ...

Stack & Portal Engineering Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems) Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing ...

used to deliver automated request fulfilment, event management and workflow automation across customer environments. The role provides technical ownership of runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures … request fulfilment and operational automation Diagnose and resolve failed automations, integration issues and workflow errors impacting business or operational services Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams and other connected platforms Plan, schedule and control lifecycle activities including patching, upgrades ...

ServiceNow seeks a Senior leader to head Deals Operations and Commercial Strategy, driving talent development and scalable processes across enterprise opportunities. You will guide pricing, proposals, and customer-facing materials while partnering with Sales and Product teams to align offerings with customer goals. This hands-on leader balances strategic direction ...

Veza, now part of ServiceNow, seeks a Senior Customer Success Manager to own end-to-end success for a defined portfolio of enterprise customers. You will drive executive alignment, realized business value, platform adoption, renewal readiness, and expansion opportunities. This role operates with extreme ownership in high-touch, low-volume ...

ServiceNow is seeking a highly technical Outbound Product Manager (IC5 – Sr. Staff) for the Data and Analytics product team, focusing on workflows and data fabric solutions. You will translate deep tech into compelling narratives, drive go-to-market strategies, and craft customer-facing content that unlocks value from the data ...

treating Git as the ultimate source of truth with strict pipeline gates and automated rollbacks. Integrate automation seamlessly across enterprise platforms including NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Must-Have Skills Networking: Deep expertise in Cisco NX-OS, VXLAN BGP-EVPN, vPC, and Cisco NDFC. Infrastructure ...