ASPIRE Global Service Centre Onsite Support Analyst JBLE1 NI
- Hiring Organisation
- Version 1
- Location
- Belfast, UK
Customer site. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in deskside support. Strong customer service orientation with excellent communication skills. Ability to explain technical concepts to non-technical users. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices … ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Strong understanding ...