Senior Service Transition Manager
- Hiring Organisation
- Hackajob Ltd
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £90,000
coordination, and risk mitigation. Ensure all operational readiness activities: testing, training, documentation, and support models are completed and validated prior to go live. Customer & Stakeholder Engagement Act as the senior transition authority for the primary customer and other assigned customers on all service transition matters. Be an integrated … advantage. Strong leadership with the ability to challenge customers, sponsors, and delivery teams constructively. Deep understanding of ITIL and service transition best practices. Excellent stakeholder management across primary and secondary customer engagements. Strong analytical, problem solving, and decision making capability. Clear, authoritative communication with technical and non technical audiences. ...