Customer Change & Continuous Improvement Manager
- Hiring Organisation
- CCA Recruitment Group
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £44,000 - £45,000 per annum
Change Manager Wythenshawe We're recruiting on behalf of a large, complex organisation for an experienced Change Manager with a strong background delivering CX and service transformation within contact centre environments . This role is not an operations leadership position . It is a change-focused role , responsible for designing, governing and embedding improvements across a live customer service environment. The CX & Change Manager Sitting within the service centre leadership structure, you'll own in-life change and continuous improvement initiatives that improve customer experience, service performance and colleague outcomes. ...